Steps from the famous 5th Avenue and its high-end shops and nightlife, Hilton Playa del Carmen is an adults only, AAA Four Diamond property on Mexico’s Caribbean coast. Outfitted in modern décor, the resort’s suites are spacious and also include swim-up options featuring a semi-private pool and direct beach access. Guests can enjoy a nice beach, Olympic-sized swimming pool, several bars, restaurants serving Mexican, Mediterranean cuisine and more, and Chef’s Plate ($), a unique dining experience where dishes are crafted by the resort’s executive chef. The Innan Spa offers an extensive menu of ancient restorative rituals and holistic therapies, and there are numerous fitness activities like aqua boxing, disco spinning and tennis on the rooftop court, as well. At night, enjoy live DJ performances, music and shows.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• 24 hour room service
• Daily activities
• Nightly entertainment
Property amenities
524 Rooms
3 Pool(s)
7 Restaurant(s)
8 Bar(s)
Accommodations
All room categories include
55" Flat Screen Cable TV
Air-conditioning
Alarm Clock
Bathrobes
Ceiling Fan
Coffee/tea maker
Furnished Balcony or Terrace
Hair Dryer
Hammock
In-Room Safe
Iron and Ironing Board
Luxury Bath Amenities
Mini-bar
Rain shower
Room Service (Delivey fee applies($))
Telephone
Turndown Service
Vanity Mirror
Whirlpool Bathtub
1/2
Junior Suite King Bed
Maximum occupancy: 2
Maximum number of adults: 2
1/5
Junior Suite Gardenview King
Maximum occupancy: 2
Maximum number of adults: 2
1/3
Junior Suite Pool View King
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Junior Suite Ocean View King
Maximum occupancy: 2
Maximum number of adults: 2
1/6
Junior Suite Swim up King
Maximum occupancy: 2
Maximum number of adults: 2
1/8
Junior Suite Ocean Front King
Maximum occupancy: 2
Maximum number of adults: 2
1/4
One Bedroom Suite King
Maximum occupancy: 2
Maximum number of adults: 2
1/5
Junior Suite Oceanfront Walk Out King
Maximum occupancy: 2
Maximum number of adults: 2
1/8
Junior Suite Swimup Oceanfront King bed
Maximum occupancy: 2
Maximum number of adults: 2
1/8
One Bedroom Suite Oceanfront King
Maximum occupancy: 2
Maximum number of adults: 2
1/9
Presidential Suite King
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Junior Suite Two Queen Beds
Maximum occupancy: 4
Maximum number of adults: 4
1/2
Junior Suite Garden View Two Queen Beds
Maximum occupancy: 4
Maximum number of adults: 4
Junior Suite Pool View Two Queen Beds
Maximum occupancy: 4
Maximum number of adults: 4
Junior Suite Oceanview Two Queen Beds
Maximum occupancy: 4
Maximum number of adults: 4
1/2
Junior Suite Swim Up Two Queen Beds
Maximum occupancy: 4
Maximum number of adults: 4
Dining and entertainment
Restaurant(s)
Kalamata
Style: À la carte / BuffetLocation: On SiteCuisine: Mediterranean
Dinner hours: 17:30-22:00
Notes:
Seafood specialties, grilled veggies, and seared meats
Dress code: For the comfort of all guests, proper dress is required, thank you for not wearing gym attire, wet or beach clothes.
Casual Elegance
Reservations required
Rincon Mexicano
Style: À la carteLocation: On Site, OceanviewCuisine: Mexican
Lunch hours: 12:00-15:00
Notes:
Dress code: For the comfort of all guests, proper dress is required, thank you for not wearing gym attire, wet or beach clothes.
Resort Formal
Asiana
Style: À la carteLocation: On SiteCuisine: Asian Fusion
Dinner hours: 18:00-23:00
Notes:
Dress code: For the comfort of all guests, proper dress is required, thank you for not wearing gym attire, wet or beach clothes.
Casual Elegance
Reservations required
María Petrona
Style: À la carteLocation: On SiteCuisine: Mexican
Dinner hours: 18:00-23:00
Notes:
Dress code: For the comfort of all guests, proper dress is required, thank you for not wearing gym attire, wet or beach clothes
Casual Elegance
Reservations required
Chef's Plate ($)
Style: À la carteLocation: On SiteCuisine: International Haute
Dinner hours: 18:00-23:00
Notes:
Dress code: For the comfort of all guests, proper dress is required, thank you for not wearing gym attire, wet or beach clothes.
Complimentary for guests staying in One-Bedroom Suite King, One-Bedroom Suite Oceanfront King or Presidential Suite King categories
Resort Formal
Reservations required
Spice
Style: BuffetLocation: Lobby areaCuisine: Nouvelle, International
Breakfast hours: 07:00-11:30
Lunch hours: 12:30-17:00
Dinner hours: 18:00-23:00
Notes:
Dress code: For the comfort of all guests, proper dress is required, thank you for not wearing gym attire, wet or beach clothes.
Resort Formal
Show cooking
Pelicanos
Style: À la carteLocation: BeachfrontCuisine: Caribbean Fusion
Breakfast hours: 07:00-10:30
Lunch hours: 11:30-16:00
Notes:
Dress code: For the comfort of all guests, proper dress is required, thank you for not wearing gym attire, wet or beach clothes.
Resort Formal
Dinner reservations required
Bar(s)
Tequileria
Location: Lobby area
Hours of operation: 17:00-23:00
Notes:
Some Tequilas at surcharge ($)
Tequila drinks
Trade Winds Pool and Swim-up Bar
Location: Pool
Hours of operation: 10:00-18:00
Notes:
Cocktails
24 hour All Inclusive Lounge
Location: Lobby area
Hours of operation: 12:00-23:00
Notes:
Dress code: For the comfort of all guests, proper dress is required, thank you for not wearing gym attire, wet or beach clothes.
Pool table
Pelicanos Beach Bar
Location: Lobby area
Notes:
Bar menu
Aromas
Location: Ground floor
Notes:
Café
La Mejorada
Location: Lobby area
Hours of operation: 17:00-23:00
Kalamata Bar
Location: By the pool
Barefoot
Location: On Site
Hours of operation: 10:00-18:00
Notes:
Smoothies and healthy options
Casual Elegance
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
Beach butler service
Canopied shade beds
Lounge chairs
Cabana ($)
Miscellaneous resort amenities/services
Day and night live entertainment
Dance lessons
Business services
Business centre ($)
Office supplies and secretarial services ($)
Group, meeting and conference facilities
Meeting rooms available ($) 6,496 sq. ft. of banquet and meeting room space, accommodating up to 700 people theatre-style or up to 600 people for a cocktail reception and 500 banquet-style with wide stage.
Audio/Visual equipment ($)
6 Breakout rooms ($) Additional areas for seminars, functions, cocktails, private parties, group registration, and/or coffee breaks
Executive boardroom ($) Accommodating up to 12 people
Meeting coordinator ($) Highly experienced Group and Incentive Coordinators
Golf
Golf Courses ($) Nearby
Health and safety
Medical service ($)
Hotel lobby
Car Rental ($)
Front desk
24-hour concierge service
Shops and services
Jewelry shop ($)
Gift shops ($)
Laundry service ($)
Sports activities
Tequila tasting
Wine tasting
Aqua aerobics
Wellness
Fitness facilities
Fully equipped Life Fitness Centre with Stott Pilates.
Yoga
Stretching
Pilates
Aerobics
Spa
Steam room ($)
Sauna ($)
Cold plunge pool ($)
Beauty Salon ($)
Spa Services ($)
Couples treatments ($)
Temazcal ($) Temazcal stone steam bath
Swimming pools
Outdoor pool(s)
Outdoor Jacuzzi
Lounge chairs
Canopied shade beds
Bali beds Bali beds ($)
Location
Address (please include Apt/Suite number): Av Contituyentes #2, Playa del Carmen Q. Roo CP 77710 Mexico
Airport name: Cancun International Airport
Airport transfer time: 45 minutes
* Please note that transfer times may vary and are subject to change.
Wedding:
• Sparkling wine upon arrival
• Chocolate dipped strawberries
• In-suite surprise decoration
• Breakfast in Bed (upon request)
• Wedding Celebration door banner
• 15% discount on Spa services
Honeymoon:
• Sparkling wine upon arrival
• Breakfast in bed (upon request)
• In suite surprise decoration
• Honeymoon Celebration Banner on Front Door
• 15% discount on Spa services
Anniversary:
• Sparkling wine in suite
• In-suite surprise decoration
• Breakfast in Bed (upon request)
• Anniversary door banner
• 15% discount on Spa services
Birthday:
• Sparkling wine in suite
• In-suite surprise decorations
• Birthday cake during dinner (selected restaurants)
• Birthday door banner
• 15% discount on Spa services
TERMS & CONDITIONS: To qualify for the Celebration Amenity, guests must mention their wedding, honeymoon, anniversary, or birthday at the time of booking and request that it be noted on their reservation. Please ensure any dietary restrictions are shared during the reservation process. Guests will be required to present proof of a wedding certificate or birth date upon check-in. Celebration Amenities apply only for stay dates within three months of the wedding, anniversary, or birth date. Vow renewals will be treated as weddings for the amenities provided. Amenities are subject to change without notice based on hotel availability. Spa discounts are not combinable with other spa promotions. Amenities are applicable for all future travel dates. Restrictions and blackout dates may apply.
Hotel policies
Check-in time: 15:00:00 Check-out time: 12:00:00
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
