Vacation like a Star™ at Planet Hollywood Cancun An Autograph Collection All Inclusive Resort. With an ideal beachfront location featuring Hollywood memorabilia, themed experiences, a spa and a variety of all inclusive dining venues and bars, this resort is designed for all ages. It boasts 24-hour room service, four pools, beachside Bali beds, daily activities, non-motorized water sports, a lazy river, water park, splash pad, live nightly entertainment, a nightclub and celebrity inspired suites. On site, guests can enjoy immersive programs offered at the Stars Kids Club, the PHit fitness program and a wide range of flavours courtesy of the Crave culinary program on the coast of Costa Mujeres, Cancun.
Meal plans
All Inclusive
• Unlimited reservation-free dining plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• 24-hour room service
• Daily activities
• Non-motorized water sports
• Evening entertainment
Property amenities
648 Rooms
4 Pool(s)
11 Restaurant(s)
10 Bar(s)
Accommodations
All room categories include
Bathrobes and Slippers
Ceiling Fan
Concierge Service
Hair Dryer
In-Room Safe
PH Spa™ bath amenities
Phabulous Beds™ with a hand-crafted custom mattress and bedding
PHTV® satellite television
Rain shower
Steamer
1/2
Junior Suite
Maximum occupancy: 4
Maximum number of adults: 4
1/4
Entourage Suite
Maximum occupancy: 4
Maximum number of adults: 3
1/4
Junior Suite Oceanview
Maximum occupancy: 4
Maximum number of adults: 4
1/6
Junior Suite Swimout
Maximum occupancy: 4
Maximum number of adults: 4
1/6
Directors Suite One Bedroom
Maximum occupancy: 4
Maximum number of adults: 3
1/9
Directors Suite Two Bedroom
Maximum occupancy: 8
Maximum number of adults: 6
1/2
Star Class Junior Suite
Maximum occupancy: 4
Maximum number of adults: 4
1/4
Star Class Junior Suite Oceanview
Maximum occupancy: 4
Maximum number of adults: 4
1/4
Star Class Entourage Suite
Maximum occupancy: 4
Maximum number of adults: 3
1/6
Star Class Junior Suite Swim Out
Maximum occupancy: 4
Maximum number of adults: 4
1/9
Star Class Directors Suite One Bedroom
Maximum occupancy: 4
Maximum number of adults: 3
1/9
Star Class Director's Suite Two Bedroom
Maximum occupancy: 8
Maximum number of adults: 6
1/9
Star Class Directors One Bedroom Swim Out
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Star Class Producers Two Bedroom Suite
Maximum occupancy: 8
Maximum number of adults: 6
1/3
Star Class Producers Three Bedroom Suite
Maximum occupancy: 12
Maximum number of adults: 10
1/3
Star Class Producer Two Bedroom Suite Swim Out
Maximum occupancy: 8
Maximum number of adults: 6
Dining and entertainment
Restaurant(s)
So Cal Gourmet Emporium
Style: BuffetLocation: On SiteCuisine: International
Notes:
Daytime: Casual. Dinner: Casual Elegance
East Sushi & Teppanyaki Bar
Style: À la carte, TeppanyakiLocation: On SiteCuisine: Japanese
Notes:
Resort Formal
Sunset Strip Steakhouse & Grill
Style: À la carteLocation: On SiteCuisine: Steakhouse
Notes:
Resort Formal
Gusto Italian Trattoria
Style: À la carteLocation: On SiteCuisine: Italian
Notes:
Casual Elegance
Overtime Sports Bar
Style: Sports Bar & GrillLocation: On SiteCuisine: Pub
Notes:
Daytime: Casual. Dinner: Casual Elegance
DJ
Entertainment
Guy’s! Burger Joint
Style: Fast FoodLocation: On SiteCuisine: American
Sutra Indian Restaurant & Hookah Lounge
Style: À la carteLocation: On SiteCuisine: Indian
Notes:
Casual Elegance
6th Sense - Chef’s Table ($)
Style: À la carteLocation: On Site
Notes:
Casual Elegance
La Cocina Mexican Cuisine
Style: À la carteLocation: On SiteCuisine: Mexican
Tailor Made Services:
• Personalized Agent service for exceptional continuous assistance.
• Beach Agent services and assistance from sunrise to sunset.
• Instant messaging services with your Personal Agent.
• Priority reservations at specialty restaurants.
• Personalized and seamless check in and check out at the lounge.
• One hour of therapeutic hydrotherapy access during your stay, featuring hot tubs and revitalizing circuits*.
• Access a variety of spa services at a preferential price of 20% off
Elevated Food & Drinks:
• Curated selection of top tier spirits.
• Endless lounge indulgence: A variety of snacks, appetizers, and sweet treats.
• Access to the private Star Class™ Lounge, a haven of elegance.
• Distinctive wrist bracelet for recognition and privileges.
• Exclusive private pool for Star Class™ guests*.
• Exclusive beach area with bar-to-sun lounger waiter assistance.
In-Room Experience:
• Preferential room locations with the best views.
• Welcome bottle of sparkling wine on the house uncorked by your Personal Agent.
• Complimentary in-suite bottle of wine and a basket of fruits upon arrival.
• In-suite selection of fine liquors**.
• Enhanced minibar restocked daily.
• In-suite coffee machine with speciality coffee pods.
• Premium set of bathroom amenities.
• Complimentary beach bag and slippers for you to take home as a special gift.
• Luxurious 100% pure fine cotton robes in your room.
• In suite complimentary aromatherapy from The PH Spa.
• Nightly turndown service for ultimate relaxation.
• Exclusive 24/7 room service menu options.
• Room Service priority delivery and timing delivery guarantee.
• Thoughtfully chosen pillow selection from The PH Spa menu.
Personal Agent
• Exceptional concierge service for personalized guest assistance.
• Tailored hotel information at your fingertips for a seamless stay.
• Hassle-free dining with personalized assistance for restaurant reservations.
• Effortless packing and unpacking of luggage for your convenience.
• Instant Messaging and private chat through your mobile device.
• Impeccable ironing service, dedicated to keeping you looking sharp with professional care for one set of clothing per stay.
• Professional polishing and shoe cleaning to maintain your polished appearance.
• Delivery of ice to keep your beverages perfectly chilled.
• Prepared hot tub with bubbles experience, exclusively available in upgraded room categories.
• Elevated service with a personal escort to the restaurant, reserved for upgraded room categories.
• Expert assistance in organizing special occasions such as birthday, anniversaries, etc.
*Availability dependent on the resort
**A minimum length of stay of 3 nights is required
Planet Hollywood sets the stage for fun with monthly special events and daily activities for guests of all ages! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone to enjoy.
Planet Play ($)
Catch some air at the trampoline zone, hit the links with the golf simulator, drain a buzzer beater on the basketball court or set the high score at the arcade with the first-of-its-kind Adventure Park at Planet Hollywood Beach Resort Cancun.
PH Store & Hollywood Memorabilia ($)
Bring home a piece of Hollywood and shop for a variety of branded merchandise, souvenirs and travel essentials. We can’t think of a better way our guest can compliment our service than wearing PH Merchandise.
Your Soundtrack
Pick your theme music during your stay in paradise. Whether you prefer rock n’ roll or something more laidback, Your Soundtrack™ will make you feel like the star in your own Oscar-winning film.
Main Event Guarantee
Never miss big entertainment moments during your vacation at Planet Hollywood! From award shows to major sporting events, catch all the action at our Overtime Sports Bar
Crave - World of Flavors
Celebrate a world of flavors in one of our phenomenal dining experiences at Planet Hollywood. From specialty coffees, healthy smoothies and signature cocktails like our PH Purple Haze, to vegan, vegetarian and gluten-free choices, we are committed to giving you a memorable, highlight-reel worthy experience that is tailored to your taste.
In order to ensure a safe and seamless check-in experience, this property has implemented online pre-check-in service. This option will be available as soon as the booking is registered in the reservations system, therefore Sunwing guests can complete the on line form at any time 7 days prior to their arrival. The access for the pre-check-in service will be available through the landing page link: https://kiosk.newhotelcloud.com/#/welcome?ht=C5738F156583490F904C34F4534829C1
$500USD in Resort Credits
• $100 towards room upgrade
• 2 x $50 credits towards spa treatments (valid on spa treatments 50 minutes or longer, can not be combined)
• $30 towards PH Experiences (first excursion)
• $20 towards PH Experiences (second excursion)
• 2 x $50 credits towards experience upgrades (including private dinners, mini-bar rider upgrade, cabanas and more)
• $50 towards branded merchandise at PH Store (minimum purchase of $100)
• 4 x $25 credits towards wine & liquor purchases (not combinable)
Terms & Conditions: The following Resort Credits will be offered to new reservations with a minimum of 3 nights per room (at the time of check-in). Resort Credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts, or promotions unless specifically indicated. Resort Credits are non-transferable, non-cumulative and cannot be held over for future stays. Promotion, prices, and applicable services are subject to change without prior notice. All resort credits are in USD. Additional terms and conditions may apply.
Package Inclusions:
• Personal wedding planner & onsite day-of coordinator
• Celebrity VIP welcome for the bride & groom
• Wedding couple complimentary STAR Class™ status (based on availability)
• “Getting ready” refreshments & fruit platter for the bride & groom
• 10% discount on spa services for entire wedding group (applies to 50 mins massage & spa services only)
Ceremony:
• Symbolic ceremony
• Seating for your guests
• Sound system for ceremony
• 1 Bridal bouquet
• 1 Grooms boutonniere
• Ceremony table with linen & tropical centerpiece
• Sparkling wine to toast the newlyweds
Reception:
• Semi-private dinner at one of our chic à la carte restaurants (2 hours)
• Personalized menu cards
• 1-tier wedding cake, ready to be glammed up!
Includes 10 guests
Additional Adult Fee (13+) - $20 per person
Additional Child Fee (4-12) - $10 per person
Selling Price: $999 USD or Complimentary
Items not used in our packages cannot be redeemed for cash. All prices are in USD.
*Wedding package can be upgraded to a civil ceremony with the addition of the notary fees
ADDITIONAL WEDDING PACKAGE AVAILABLE:
PH Love - Selling Price $3,999
PH Glam - Selling Price $10,900
PH Tie the Knot - Selling Price $699
PH Rooftop Package- Selling Price $1,500
The Honeymoon Package is designed for the newlywed who have been married within the last 6 months and are looking for an exclusive experience.
Inclusions:
• Celebrity VIP welcome
• Complimentary STAR Class™ status (based on availability)
• Room with a king size bed
• Sparkling wine and fruit platter
• 10% discount on spa services to be fully pampered
• Private dinner on the beach for two!
Selling Price: $299 USD or Complimentary
Items not used in our packages cannot be redeemed for cash or exchanged for other services. All prices are in USD.
**Copy of marriage certificate required at the time of booking.
