Viva Maya by Wyndham4.0
Riviera Maya, Mexico|
Superior
4.0
|100+ Reviews
Beach
4.5/5
Amazing
Room
3.6/5
Good
Entertainment
3.6/5
Good
Dining
3.8/5
Very Good
Pool
2.8/5
Service
3.8/5
Very Good






























Based on 100+ Reviews
Beach
4.5/5 Amazing
Room
3.6/5 Good
Entertainment
3.6/5 Good
Dining
3.8/5 Very Good
Pool
2.8/5
Service
3.8/5 Very Good
Hotel features
Property Overview
On Mexico’s Yucatan Peninsula near the shops and restaurants of downtown Playa del Carmen, Viva Maya by Wyndham is an ideal destination for families. This all inclusive property features colonial-style accommodations complete with comfortable amenities including a mini-fridge and private balcony or terrace, plus connecting room options for larger groups travelling together. Between the property’s three pools, non-motorized water sports like paddle boarding and introductory diving lessons in the pool, archery, trapeze, a climbing wall and full-service spa with an extensive treatment menu, there’s plenty to do, plus children can visit the Kids Club to participate in a variety of daily activities including arts and crafts. Each week, the resort also hosts a handicrafts market, themed parties and live entertainment. The property features a variety of restaurants on site serving international cuisine, as well as the two bars serving premium drinks.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, house wine with meals 10am - 2am)
• Kids Club (4-12 years)
• Daily activities
• Evening entertainment
• Welcome cocktail
• Non-motorized water sports
• All drinks (domestic beer and cocktails, house wine with meals 10am - 2am)
• Kids Club (4-12 years)
• Daily activities
• Evening entertainment
• Welcome cocktail
• Non-motorized water sports
Property amenities
- 604 Rooms
- 3 Pool(s)
- 3 Floor(s)
- 5 Restaurant(s)
- 2 Bar(s)
Accommodations
All room categories include
- 110 V, 60HZ
- 32" LCD TV with Cable
- Air-conditioning
- Crib (Subject to availability)
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Mini-fridge
- Private Balcony or Terrace
- Telephone

Superior Gardenview Room
- Maximum occupancy: 4
- Maximum number of adults: 4

Deluxe Gardenview
- Maximum occupancy: 4
- Maximum number of adults: 4

Smile Free Kids Superior Garden View
- Maximum occupancy: 4
- Maximum number of adults: 3

Smile Free Kids Deluxe Garden View
- Maximum occupancy: 4
- Maximum number of adults: 3

Superior Ocean View
- Maximum occupancy: 4
- Maximum number of adults: 4

Superior Pool View
- Maximum occupancy: 4
- Maximum number of adults: 4
Dining and entertainment
Restaurant(s)
La Terraza
Style: BuffetLocation: On SiteCuisine: InternationalBreakfast hours: 06:30-11:00
Lunch hours: 12:30-15:00
Dinner hours: 18:00-22:00
Notes:
- Beachwear is not allowed
- Theme dinners
- No reservations required
Portofino
Style: À la carteLocation: On SiteCuisine: MediterraneanDinner hours: 18:00-21:30
Notes:
- Casual
- Reservations required
Hacienda Don Diego
Style: À la carteLocation: On SiteCuisine: MexicanDinner hours: 18:00-21:30
Notes:
- Casual Elegance
- Reservations required
Miramare
Style: À la carteLocation: On SiteCuisine: ItalianDinner hours: 19:00-21:30
Notes:
- Reservations required
Viva Cafe
Style: À la carteLocation: On SiteCuisine: Modern InternationalDinner hours: 18:00-21:30
Notes:
- Casual Elegance
- Reservations required
- Dinner
Bar(s)
Lobby Bar
Location: LobbyRelax Bar
Location: Relax PoolExtra features
Bonus features
Child Policy
• Kids (0-12 yrs.) Stay, Play and Eat FREE
• Teens (13-17 yrs.) pay special rates
*Children are not permitted in the Honeymoon Couple Retreat Room
• Teens (13-17 yrs.) pay special rates
*Children are not permitted in the Honeymoon Couple Retreat Room
Smile Resorts™
• Up to 2 kids (3-12 yrs.) Stay, Play and Eat FREE
• Exclusive deals for teens (13-17 yrs.)
• No single parent supplement fee
• Smile Kids Club program
• Shaded playground or play area
• Each guest's beach towels are in the room upon arrival
• A 1 litre bottle of water in room upon arrival
• Exclusive deals for teens (13-17 yrs.)
• No single parent supplement fee
• Smile Kids Club program
• Shaded playground or play area
• Each guest's beach towels are in the room upon arrival
• A 1 litre bottle of water in room upon arrival
Viva Fit
• Aqua fitness
• Introductory scuba lessons in pool
• Yoga
• Team sports (volleyball, beach soccer, windsurfing)
• Fit meal options at the buffet
• Trapeze
• Rock climbing
• Introductory scuba lessons in pool
• Yoga
• Team sports (volleyball, beach soccer, windsurfing)
• Fit meal options at the buffet
• Trapeze
• Rock climbing
Added Values
CANADA PARTY on Sundays
Let's have some fun!
• Games and Raffles by our animation team
• Club dances
• Special cocktails with Canadian appetizers and drinks
• Live Music / Dj Set
• White and Red Party at la Placita
• Special Canadian dishes corner at the buffet
• White and Red Theme decor
** More information available at the resort - subject to change
Let's have some fun!
• Games and Raffles by our animation team
• Club dances
• Special cocktails with Canadian appetizers and drinks
• Live Music / Dj Set
• White and Red Party at la Placita
• Special Canadian dishes corner at the buffet
• White and Red Theme decor
** More information available at the resort - subject to change
Added Values
Dive into Viva Vibe, where non-stop fun is the Vibe!
VIVA VIBE is the exclusive entertainment experience you can only find at Viva Resorts by Wyndham. When you choose an all-inclusive vacation with Viva Resorts, you’re not just choosing stunning beachfront accommodations and delicious dining, you’re also choosing endless entertainment and the vibrant energy of VIVA VIBE. This signature entertainment program guarantees endless laughs, and unforgettable memories for the whole crew, including children and adults alike.
Experience the Magic
Imagine sparkling White Parties under the starlit sky, electrifying Neon Nights pulsating with color, and silent discos where you choose your own soundtrack. Unleash your inner child at our whimsical Candy Shop Party, paint the resort alive with vibrant colors at Holy Colors, or get soaked in the exhilarating fun of our signature Foam Parties. No Caribbean vacation is complete without the iconic Beach Party, where toes meet the sand, and the rhythm fills the air.
Viva Vibe isn't just fun, it’s FUN for ALL!
At Viva Resorts, the party never sleeps! VIVA VIBE brings the excitement right to your doorstep, with something for everyone from sunup to sundown, and maybe even a moonlit beach party! Forget the ordinary and get ready to VIVA la Fiesta! Dance the night, or day, away at the resort. Spark Something Special at Viva Vibe and unleash your happiness!
VIVA VIBE is the exclusive entertainment experience you can only find at Viva Resorts by Wyndham. When you choose an all-inclusive vacation with Viva Resorts, you’re not just choosing stunning beachfront accommodations and delicious dining, you’re also choosing endless entertainment and the vibrant energy of VIVA VIBE. This signature entertainment program guarantees endless laughs, and unforgettable memories for the whole crew, including children and adults alike.
Experience the Magic
Imagine sparkling White Parties under the starlit sky, electrifying Neon Nights pulsating with color, and silent discos where you choose your own soundtrack. Unleash your inner child at our whimsical Candy Shop Party, paint the resort alive with vibrant colors at Holy Colors, or get soaked in the exhilarating fun of our signature Foam Parties. No Caribbean vacation is complete without the iconic Beach Party, where toes meet the sand, and the rhythm fills the air.
Viva Vibe isn't just fun, it’s FUN for ALL!
At Viva Resorts, the party never sleeps! VIVA VIBE brings the excitement right to your doorstep, with something for everyone from sunup to sundown, and maybe even a moonlit beach party! Forget the ordinary and get ready to VIVA la Fiesta! Dance the night, or day, away at the resort. Spark Something Special at Viva Vibe and unleash your happiness!
Facilities and services
Internet Services
- 24/7 Wi-Fi available • Free Wi-Fi is available at several hot spots
Beach
- Beach towels
- Security on beach
- Beach chairs
- White sand
Parking
- Parking
Miscellaneous resort amenities/services
- The Viva Wyndham Circus
The Viva Wyndham Circus
Viva Circus gives guests the opportunity to witness amazing acrobatic stunts, thrilling interactive trapeze lessons and astounding circus juggling and entertainment. Viva Wyndham Maya will continue to entertain its guests with a full line up of circus performances and interactive stunts with trained professionals, further expanding its comprehensive all inclusive entertainment offerings. Guests will feel the excitement as the colorfully animated circus entertains guests with :
- Breathtaking flying trapeze and awe inspiring circus performance show with skilled experts.
- Thrilling trapeze lessons as guests learn to soar through the air during a grippingly interactive lesson. - Dance lessons
- Nightclub
- Theatre
Child facilities
- Kids Club
Ages: 4 - 12
Hours of operation: 10:00 - 20:00Note: Registration free and is part of the all inclusive package. - Mini disco
- Child Care ($)
- Children's playground
- Arts and Crafts
- Daily children's activities
Group, meeting and conference facilities
- Meeting room available ($)
Golf
- Golf Courses ($) Nearby
Health and safety
- Medical service ($)
Hotel lobby
- Guest services desk
- Currency exchange
- Porter/Bellhop
- Wake-up service
- ATM Machine ($)
- Car Rental ($)
- 24-hour front desk
- Multi-lingual staff
- Tour desk ($)
Shops and services
- Gift shop ($) Nearby
- Bicycle centre
- Boutique ($)
- Photography store ($)
- Weekly handicrafts market ($)
- Laundry and Dry Cleaning services ($)
Sports activities
- Beach volleyball court
- Climbing wall
- Archery
Archery (free group lessons) - Trapeze
- Table tennis
- Kayaking
Kayaking (free group lessons) - Sailing
Sailing (free group lessons) - Windsurfing
Windsurfing (free group lessons) - Paddleboarding
- Water aerobics
- Boogie board
- Scuba diving centre ($)
- Introductory diving lesson in the pool
- 2 Outdoor tennis courts
Outdoor tennis courts (lit, free group lessons).
Wellness
- Fitness facilities
- Cardiovascular machines
- Weight machines
- Showers
- Aerobics
Spa
- Sauna ($)
- Beauty Salon ($)
- Manicure / Pedicure ($)
- Body and facial treatments ($)
- Massage treatments ($)
- Hot and cold plunge
- Jacuzzi ($)
- Turkish Bath ($)
Swimming pools
- 2 Kids pool
- 1 Main pool(s)
- Adults-Only pool
Location
Address (please include Apt/Suite number): Paseo Xaman-Ha, Lote Hotelero #5,Playacar, Apartado Postal 340,Playa Del Carmen,Quintana Roo,77710,Mexico
Area: Playacar
Nearest towns: Playa Del Carmen
Airport name: Cancun International Airport
Airport transfer time: 60 minutes
* Please note that transfer times may vary and are subject to change.
Wedding and romance packages
Weddings
Wedding Package
Package includes:
• Assistance of an on-property wedding coordinator
• Upgrade to a higher room category for the couple (Upon availability)
• Late check-out for the couple (Upon availability)
• WI-FI service
• Safety box
• Classic decoration with flowers of the season
• Bride Bouquet
• Groom Boutonnière
• Wedding cake for 10 people
• Sparkling wine for 10 people
• Pre-recorded music during the ceremony
• 10% discount for the couple in our beauty salon
• 10 photos of the ceremony
• Reservation in one of our à la carte restaurant
• Civil judge and legal expenses
Package prices start at US$900 depending on desired inclusions
Note:
• Groups over 11 persons a preset menu is offered
• Does not include legalization in the country of origin.
www.wyndhamhotels.com/wyndham/weddings
• Assistance of an on-property wedding coordinator
• Upgrade to a higher room category for the couple (Upon availability)
• Late check-out for the couple (Upon availability)
• WI-FI service
• Safety box
• Classic decoration with flowers of the season
• Bride Bouquet
• Groom Boutonnière
• Wedding cake for 10 people
• Sparkling wine for 10 people
• Pre-recorded music during the ceremony
• 10% discount for the couple in our beauty salon
• 10 photos of the ceremony
• Reservation in one of our à la carte restaurant
• Civil judge and legal expenses
Package prices start at US$900 depending on desired inclusions
Note:
• Groups over 11 persons a preset menu is offered
• Does not include legalization in the country of origin.
www.wyndhamhotels.com/wyndham/weddings
Wedding Proposals
Pop the question in a romantic paradise that mirrors the beauty of your love story. Our proposal experiences create the perfect setting for the beginning of your forever.
Yes To Forever - From $350 USD
We Do! - From $450 USD
Yes To Forever - From $350 USD
We Do! - From $450 USD
Honeymoon
Honeymoon Bonus
Complimentary Honeymoon Package
For a minimum of 4 days and 3 nights stay, honeymooners will be able to enjoy the following package:
• Upgrade to a higher category room (based on hotel availability)
• A bottle of champagne / sparkling wine
• Fruit basket
• Hors d'ouvres tray
• 7" x 4 " picture
• 2 t-shirts
Copy of the marriage certificate required upon check-in, and within six months of marriage.
For a minimum of 4 days and 3 nights stay, honeymooners will be able to enjoy the following package:
• Upgrade to a higher category room (based on hotel availability)
• A bottle of champagne / sparkling wine
• Fruit basket
• Hors d'ouvres tray
• 7" x 4 " picture
• 2 t-shirts
Copy of the marriage certificate required upon check-in, and within six months of marriage.
Renewal of vows
Vow Renewal
Renew your vows amidst the breathtaking landscapes of Viva’s many resorts.
Celebrate the journey you've shared and create new memories to treasure forever.
• Just Us - Tailored Moments for Two
• 2 people included from $589 USD
• Cheers to Forever - Celebrate with Friends and Family
• 10 people included from $899 USD (Additional guests: $10USD)
• Blissful Beginnings - Craft Your Grand Celebration
• 40 people included from $2.499 USD. (Additional guests: $10USD)
Celebrate the journey you've shared and create new memories to treasure forever.
• Just Us - Tailored Moments for Two
• 2 people included from $589 USD
• Cheers to Forever - Celebrate with Friends and Family
• 10 people included from $899 USD (Additional guests: $10USD)
• Blissful Beginnings - Craft Your Grand Celebration
• 40 people included from $2.499 USD. (Additional guests: $10USD)
Other
Celebrate Years of Love – Complimentary Package
Whether it's your first or fiftieth, celebrate your anniversary at Viva Resorts by Wyndham with Toast to your endless love in style with a complimentary bottle of sparkling wine.
Inclusions:
• Complimentary bottle of sparkling wine
• “Happy Anniversary” sign at your door throughout your stay
Inclusions:
• Complimentary bottle of sparkling wine
• “Happy Anniversary” sign at your door throughout your stay
Hotel policies
Check-in time: 03:00 PM
Check-out time: 12:00 PM
Student Groups are not accepted.
Alerts
- Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Golf
Iberostar Playa Paraíso Golf Club
Address: Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México
Architect: P.B. Dye
Fairways: Paspalum
Greens: Paspalum
Number of holes: 18
Opening date: 2005
Par: 72
Price range: $
Rating: 72.4/69.7/67.4/67.7
Slope: 136/130/121/120
Spikes allowed: Soft only
: 6800
El Camaleon at Mayakoba Golf Club
Address: Carr. Fed. Chetumal-Pto. Juárez, km 298. Playa del Carmen, Solidaridad, Mexico 77710
Architect: Greg Norman
Fairways: Paspalum
Greens: Paspalum
Number of holes: 18
Opening date: 2005
Par: 72
Price range: $
Rating: 73.8/71.7/69.5/69.0
Slope: 137/131/123/119
Spikes allowed: Soft only
: 7067/6702/6184/5240
The Golf Club at Playacar
Address: Paseo Xaman Ha s/n Mza. 26 Fracc. Playacar Playa del Carmen, Quintana Roo, Mexico 77710
Architect: Robert Von Hagge
Fairways: 419 Bermuda
Greens: Tifdwarf Bermuda
Number of holes: 18
Opening date: 1994
Par: 72
Price range: $
Rating: 76.1
Slope: 148
Spikes allowed: Yes
: 7144
Puerto Aventuras Golf Club
Address: Km. 269.5 Carr. Federal Chetumal Puerto Juarez. Quintana Roo, Mexico C.P. 77750
Architect: Thomas Leman
Fairways: Bermuda
Greens: Bermuda
Number of holes: 9
Opening date: 1991
Par: 36
Price range: $
Spikes allowed: Soft only
: 3255/2961/2554