Set near Playa del Carmen, on a pristine white-sand beach in Riviera Maya, is the adults only Ocean Maya Royale. The property boasts over 300 renovated rooms complete with modern décor and comfortable amenities. Upgrade to Privilege room categories and enjoy access to a private beach and pool area with sunbeds, priority booking at the à la carte restaurants, access to the exclusive Privilege Lounge, concierge service and more. There is plenty to do on site between two pools with a swim-up bar, three tennis courts, non-motorized water sports, the Despacio Spa Centre and Gym, diving courses ($) and plenty of entertainment, including salsa classes for those interested. Guests will have access to six restaurants serving various international cuisines, five bars and Mike’s Coffee bar for a pick-me-up throughout the day. An 18-hole golf course (fees apply) is also available to tee off on near the hotel grounds.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and national cocktails
• Evening entertainment
Property amenities
320 Rooms
2 Pool(s)
6 Restaurant(s)
5 Bar(s)
Accommodations
All room categories include
110 and 220 volt outlet
Air-conditioning
Alarm Clock
Bathroom equipped with shower
Hair Dryer
In-Room Safe
Magnifying mirror
Mini-bar
Steamer
Telephone
TV with International Channels
Umbrella
Wi-Fi
1/3
Maya Deluxe
Maximum occupancy: 3
Maximum number of adults: 3
1/2
Maya Deluxe Ocean View
Maximum occupancy: 2
Maximum number of adults: 2
1/4
Privilege Junior Suite
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Privilege Honeymoon Suite Maya Deluxe
Maximum occupancy: 2
Maximum number of adults: 2
1/3
Privilege Junior Suite Honeymoon
Maximum occupancy: 2
Maximum number of adults: 2
1/3
Privilege Romance Suite
Maximum occupancy: 2
Maximum number of adults: 2
1/5
Maya Superior Deluxe Garden View
Maximum occupancy: 3
Maximum number of adults: 3
1/4
Maya Superior Deluxe Ocean View
Maximum occupancy: 2
Maximum number of adults: 2
Dining and entertainment
Restaurant(s)
La Hacienda
Style: BuffetLocation: On SiteCuisine: International
Breakfast hours: 07:00-11:00
Lunch hours: 12:30-15:00
Dinner hours: 18:30-22:00
El Charro
Style: À la carteLocation: PoolCuisine: Mexican
Dinner hours: 18:30-22:00
Notes:
Snack Service 11:00 - 16:00
La Dolce Vita
Style: À la carteLocation: OceanfrontCuisine: Italian
Dinner hours: 18:00-22:00
Yookoso
Style: À la carteLocation: On SiteCuisine: Oriental, Teppanyaki
Dinner hours: 18:00-22:00
Blue Moon
Style: À la carteLocation: On SiteCuisine: International
Dinner hours: 18:00-22:00
Fusion
Style: À la carteLocation: Oceanfront
Notes:
Exclusive for Privilege Guests only
Bar(s)
Lobby Bar
Hours of operation: 06:00-12:00
Notes:
National drinks
International brands
Fresco Bar
Hours of operation: 11:00-17:30
Notes:
Specialty tropical fruits and juices.
Mike's Coffee
Hours of operation: 06:00-22:00
Notes:
Specialty coffee, tea, homemade sandwiches and cakes.
Privilege Section - Clients staying In Privilege Rooms will enjoy the following services and amenities:
Privilege Check In & Check Out:
• Private and designated areas for both arrival and departure services
• Free late check-out until 2pm (subject to availability)
• Privilege guests will be identified with special bracelets
• Luggage to be identified with special tags and delivered to the guest rooms
• Welcome Gift
Privilege Dining:
• Reservations with priority seating in all “a la carte” restaurants
• 24 hours a la carte room service, special Privilege menu available
• Privilege Breakfast in Bed. Served as part of the room service (with previous request)
• Daily Privilege “Cook to order” Breakfast, served a la carte in a private designated area
• Privilege Restaurant serving “gourmet cuisine” on the Privilege terrace facing the sea
• Special dinner included once per stay (4 nights or more)
Privilege Lounge:
• Air conditioned private lounge only available for Privilege guests
• Premium and international drinks, wine selection, menu of coffees and teas available all day long as well as a Hors D’oeuvres & snacks
• Breakfast, lunch and dinner service
• Wi-Fi and PC’s with free internet access
• Private Concierge service
• Service from 7:00 - 23:00
Privilege Beach and Pool Area:
• Private beach section with upgraded chaise lounges and bali beds
• Private waiter service
• Library & Magazine service
• Beach concierge
Privilege Room:
• Scale, Full mini bar, VIP amenities
• Welcome bottle of wine or selection of the chef
• Turndown service
• Nespresso coffee maker
• Exclusive bath amenities
• Exclusive Privilege towels, Bathing gown and slippers in room
Concierge Service:
Personalized service including:
• Room service orders
• Laundry pick up and ironing
• Pillow selection delivery
• Shoe shine
• Restaurant reservations
• Tennis court reservations
• Wake up calls
• Bell boy service and flight/transfer time confirmation
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
Lounge chairs
Palapas/sun shelters
White sand
Parking
Private parking
Miscellaneous resort amenities/services
Theatre
Golf
18 hole golf course ($) Nearby
Hotel lobby
Currency exchange ($)
Car Rental Desk ($)
Shops and services
Mini-market ($)
Boutique ($)
Laundry service ($)
Sports activities
Beach volleyball court
Table tennis
Boccia
Kayaking ($)
Windsurfing ($)
Diving Center ($)
DIVE IT! SCUBA & FUN
PADI diving courses for all levels
• Daily scuba diving on the reef
• Excursions to the Mayan Cenotes
• Snorkel excursions
• Jet Ski
• Parasailing
• Sailing
• Catamaran
*All the activities and excursions with the diving center have additional charge.
Snorkelling ($)
3 Outdoor tennis courts
Wellness
Fitness facilities
Spa
Spa Services ($)
Despacio Spa Centre offering:
• Beauty treatments ($)
• Massages ($)
• Jacuzzi with cold & hot water
• Relaxation area & gym
• Sauna ($)
• Hairdresser ($)
Location
Address (please include Apt/Suite number): Carretera Federal Chetumal Km. 299,Playa del Carmen,Quintana Roo,77710,Mexico
Area: Punta Maroma
Nearest towns: Playa Del Carmen
Airport name: Cancun International Airport
* Please note that transfer times may vary and are subject to change.
This Package is complimentary When booking 5 Privilege Junior Suites on double occupancy for a minimum of 5 nights (Include 10 people and you can have maximum until 20 guest with extra charge). Private dinner and extra guest has an extra charge.
Inclusions:
• Professional wedding coordinator
• Wedding location for ceremony
• White Avant Garde Wedding Chair (up to 10 chairs)
• Bridal bouquet and matching groom's boutonniere
• Sound system for the ceremony
• White Wedding cake for up to 10 people
• Sparkling wine for ceremony toast for up to 10 guests
• Dinner reservation for up to 10 guests at a Specialty restaurant
• Wedding amenities and decoration at bride and groom’s room
• Romantic dinner at one of the a la carte restaurants for the newlyweds (day after wedding)
• 15% discount at Despacio Spa Centre
• Late check-out for the wedding couple (based on availability)
Extra persons
• In-house guests fee will be $40 USD per adults and $25 USD per child (3-11yrs)
• Guests not staying at our property will be subject to a “Day Pass” charge
Notes:
• Minister, justice of the peace, legal documentation & other related fees are not included. Wedding package inclusions cannot be modified,exchanged or substituted for cash value. Rates are in USD and subject to change without previous notice.
Wedding dates and wedding packages must be booked directly with the resorts. Packages inclusions and prices are subject to change without notice.
Hotel policies
Check-in time: 03:00 PM Check-out time: 12:00:00
Alerts
Effective July 1, 2025 – The Environmental Tax currently ranges from approximately $1.00 US to $7.00 US dollars per person per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Golf
Gran Coyote Golf Course
Address: Carretera Federal Puerto Juarez km 294, 77710 Playa del Carmen, Quintana Roo, Mexico
