The family-friendly Ocean Riviera Paradise offers activities and amenities for all-ages getaways in Riviera Maya. Children have their own designated areas like the kids pool, mini jungle-themed water park, the Jelly Mini Club and the Teen Club while adults can visit the casino ($) or receive a treatment at the spa ($). The four pools and stretch of white-sand beach are ideal for relaxation, while active travellers can enjoy a unique bowling alley, batting cage, water sports and more. A variety of cuisines including Teppanyaki, Italian and Caribbean are available, providing guests a selection of international flavours from around the world. Accommodations range from Junior Suites with furnished balconies to Privileged rooms with swim-out features. Upgrading to Privilege room categories offers guests added perks like 24-hour room service, exclusive resort areas, beach concierge service and more.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and national cocktails)
• Evening entertainment
• Non-motorized water sports
Property amenities
974 Rooms
5 Pool(s)
15 Restaurant(s)
16 Bar(s)
Accommodations
All room categories include
Bathtub and shower
Electric coffee maker
Hair Dryer
In-Room Safe
Iron and Ironing Board
Magnifying mirror
Room Service (11:00-22:00)
Sofa Bed
TV with international channels
1/3
Junior Suite
Maximum occupancy: 4
Maximum number of adults: 4
Junior Suite Pool View
Maximum occupancy: 4
Maximum number of adults: 4
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Junior Suite Daisy Garden View
Maximum occupancy: 4
Maximum number of adults: 4
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Daisy Junior Suite Poolview
Maximum occupancy: 4
Maximum number of adults: 4
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Privilege Junior Suite Gardenview
Maximum occupancy: 4
Maximum number of adults: 3
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Privilege Junior Suite Poolview
Maximum occupancy: 4
Maximum number of adults: 3
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Privilege Junior Suite Swim Up
Maximum occupancy: 3
Maximum number of adults: 3
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Privilege Junior Suite Roof Top Pool View
Maximum occupancy: 3
Maximum number of adults: 3
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Privilege Junior Suite Rooftop Garden View
Maximum occupancy: 3
Maximum number of adults: 3
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Privilege Master Suite
Maximum occupancy: 4
Maximum number of adults: 3
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Privilege Master Suite Swim Up
Maximum occupancy: 3
Maximum number of adults: 3
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Junior Suite Swim Up
Maximum occupancy: 3
Maximum number of adults: 3
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Junior Suite Rooftop
Maximum occupancy: 3
Maximum number of adults: 3
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Privilege Master Suite Rooftop
Maximum occupancy: 2
Maximum number of adults: 2
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Privilege Master Suite Ocean Front
Maximum occupancy: 4
Maximum number of adults: 3
Dining and entertainment
Restaurant(s)
Amaranto
Style: BuffetLocation: Main plazaCuisine: International
Breakfast hours: 06:00-11:30
Lunch hours: 12:30-16:00
Dinner hours: 18:00-22:30
La Locanda
Style: À la carteLocation: Main plazaCuisine: Italian
Dinner hours: 18:00-22:00
Sakura
Style: À la carteLocation: Main plazaCuisine: Asian, Teppanyaki
Dinner hours: 18:00-22:00
Notes:
3 sessions: 18:00 | 19:30 | 21:00
Reservations required
Route 66
Style: À la carteLocation: Main plazaCuisine: American
Dinner hours: 17:30-22:00
Notes:
Late night snacks 22:30 - 06:30
Burger menu
BBQ
Blue Moon
Style: À la carteLocation: Main plazaCuisine: French, Romantic
Breakfast hours: 08:00-11:00
Dinner hours: 18:00-22:00
Notes:
Breakfast is exclusive for El Beso guests
Adults Only
Steak House
Style: À la carteLocation: By the pool
Dinner hours: 18:00-22:00
Margarita
Style: À la carteLocation: By the poolCuisine: Mexican
Privilege Section - Clients staying In Privilege Rooms will enjoy the following services and amenities:
Privilege Check In & Check Out:
• Private and designated areas for both arrival and departure services
• Free late check-out until 2pm (subject to availability)
• Privilege guests will be identified with special bracelets
• Luggage to be identified with special tags and delivered to the guest rooms
• Welcome Gift
Privilege Dining:
• Reservations with priority seating in all “a la carte” restaurants
• 24 hours a la carte room service, special Privilege menu available
• Privilege Breakfast in Bed. Served as part of the room service (with previous request)
• Daily Privilege “Cook to order” Breakfast, served a la carte in a private designated area
• Privilege Restaurant serving “gourmet cuisine” on the Privilege terrace facing the sea
• Special dinner included once per stay (4 nights or more) - Adults Only (18 yrs +)
Privilege Lounge:
• Air conditioned private lounge only available for Privilege guests
• Premium and international drinks, wine selection, menu of coffees and teas available all day long as well as a Hors D’oeuvres & snacks
• Breakfast, lunch and dinner service
• Wi-Fi and PC’s with free internet access
• Private Concierge service
• Service from 7:00 - 23:00
Privilege Beach and Pool Area:
• Private beach section with upgraded chaise lounges and bali beds
• Private waiter service
• Library & Magazine service
• Beach concierge
Privilege Room:
• Scale, Full mini bar, VIP amenities
• Welcome bottle of wine or selection of the chef
• Turndown service
• Nespresso coffee maker
• Exclusive bath amenities
• Exclusive Privilege towels, Bathing gown and slippers in room
Privilege Kids
• Special drinks and meals for kids in the Privilege lounge
Concierge Service:
Personalized service including:
• Room service orders
• Laundry pick up and ironing
• Pillow selection delivery
• Shoe shine
• Restaurant reservations
• Tennis court reservations
• Wake up calls
• Bell boy service and flight/transfer time confirmation
Please note, Ocean Riviera Paradise has provided us with a complimentary upgrade from Junior Suite Garden View to Daisy Junior Suite Garden View for a limited time only.
Booking Window: April 20th - May 24th 2026
Travel Window: April 20th - December 23rd 2026
Rates are reflected in the Daisy Junior Suite Garden View category and must be booked in the Daisy Junior Suite Garden View category in order to receive the upgrade.
Rooms are limited and subject to availability at time of booking
Kids Club Ages: 4 - 12 Hours of operation: 9:00 - 17:00
Note:
• Day and night activities
• Playground
• Music and shows
• Board games
• Water playground
Family Lounge Hours of operation: 15:00 - 23:00
Note: Entertainment program, room with videogames, football, movies and snack service (soft drinks and popcorn)
Group, meeting and conference facilities
Conference rooms ($)
Meeting room available ($)
Shops and services
Ice cream parlor
Shopping Centre ($)
Photo service ($)
Sports activities
Volleyball
Multi-purpose Court
Table tennis
Aerobics
Boccia
Jungle walk (guided)
Batting cage
Beach activities and games
Bowling alley
Pickelball
Nautical Activities Centre ($)
Non-motorized water sports
Scuba diving ($)
3 Outdoor tennis courts
Wellness
Fitness facilities 17+
Open 24 hours
Spa
Spa Services
Despacio Spa Centre offering ($):
• Wet areas
• Massages
• Beauty Salon
• Hairdresser
• Sauna
• Steam Room
• Whirlpool
• Relaxation room
• Fitness Centre
Swimming pools
5 outdoor pools (Note: El Beso Pool is exclusive to El Beso Guest Adults Only 18yrs+)
Water Park Located in the Daisy section
Children's pool area
Location
Address (please include Apt/Suite number): Carretera Federal Chetumal - Cancún Km. 298 Mza 020 Lote 007-1,Municipio de Solidaridad,Quintana Roo,77511,Mexico
Nearest towns: Playa del Carmen
Airport name: Cancun International Airport
Airport transfer time: 40 minutes
* Please note that transfer times may vary and are subject to change.
This Package is complimentary When booking 5 Privilege Junior Suites on double occupancy for a minimum of 5 nights (Include 10 people and you can have maximum until 20 guest with extra charge). Private dinner and extra guest has an extra charge.
Inclusions:
• Professional wedding coordinator
• Wedding location for ceremony
• White Avant Garde Wedding Chair (up to 10 chairs)
• Bridal bouquet and matching groom's boutonniere
• Sound system for the ceremony
• White Wedding cake for up to 10 people
• Sparkling wine for ceremony toast for up to 10 guests
• Dinner reservation for up to 10 guests at a Specialty restaurant
• Wedding amenities and decoration at wedding couple room on wedding date
• Romantic dinner at one of the a la carte restaurants for the newlyweds (day after wedding)
• 15% discount at Despacio Spa Centre
• Late check-out for the wedding couple (based on availability)
• Non-denominational minister
Extra persons
• In-house guests fee will be $40 USD per adults and $25 USD per child (3-11yrs)
• Guests not staying at our property will be subject to a “Day Pass” charge
Terms and Conditions:
• Minister, justice of the peace, legal documentation & other related fees are not included.
• Wedding package inclusions cannot be modified, exchanged or substituted for cash value.
• Rates are in USD and subject to change without previous notice.
• Sound equipment includes : 1 speaker + 1 microphone + 3.5m auxiliary cable
• Any other item or service not mentioned are available with an extra charge
Honeymooners enjoy the following free special services and upgrades at Ocean Hotels:
• Upgrade subject to availability upon check-in
• One free continental breakfast room service on the first morning of their stay
• One "candlelight dinner" for two, including one free bottle of wine or sparkling wine
• Special daily turndown service
• 10% discount at Despacio by Etra Spa Services
• Late check-out on departure date (subject to availability)
Additional Notes:
• Proof of marriage will be requested upon check-in.
• Reservation is required with Guest Services for the special breakfast and romantic dinner.
• Upgrade to Privilege room excludes Privilege services.
• Wedding certificate must be valid for one year maximum
Hotel policies
Check-in time: 03:00 PM Check-out time: 11:00 AM
Alerts
Effective February 1st 2026, the Environmental Tax currently ranges from approximately $2.00 US to $9.00 US dollars per person per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
