AVA Resort Cancun5.0
Hotel features
Property overview
Meal plans
All Inclusive
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• Daily activities
• Evening entertainment
Property amenities
- 1614 Rooms
- 6 Pool(s)
- 16 Restaurant(s)
- 4 Bar(s)
Accommodations
All room categories include
- 24-Hour Room Service ($)
- Bathrobes and Slippers
- Bathroom amenities
- Bathtub
- Bluetooth sound system and alarm
- Double-sink
- Hair Dryer
- In-Room Safe
- Iron and Ironing Board
- Mini-bar
- Oceanfront view
- Pod Coffee Maker
- Private terrace
- Rain shower
- Smart TV
- USB charging stations
Oceanfront King
- Maximum occupancy: 3
- Maximum number of adults: 2
Oceanfront Two Queen
- Maximum occupancy: 4
- Maximum number of adults: 4
Oceanfront Couples
- Maximum occupancy: 2
- Maximum number of adults: 2
Central Oceanfront
- Maximum occupancy: 2
- Maximum number of adults: 2
Oceanfront Friends and Family Suite
- Maximum occupancy: 4
- Maximum number of adults: 4
Friends and Family Sundeck Suite
- Maximum occupancy: 4
- Maximum number of adults: 4
Gala Oceanfront Suite One Bedroom
- Maximum occupancy: 2
- Maximum number of adults: 2
Penthouse Suite One Bedroom
- Maximum occupancy: 2
- Maximum number of adults: 2
Panoramic Suite Two Bedroom Two Kings
- Maximum occupancy: 4
- Maximum number of adults: 4
Penthouse Suite Two Bedroom
- Maximum occupancy: 6
- Maximum number of adults: 6
Gala Oceanfront Suite Two Bedroom
- Maximum occupancy: 6
- Maximum number of adults: 6
Oceanfront Central Suite
- Maximum occupancy: 6
- Maximum number of adults: 6
Panoramic Suite Three Bedroom
- Maximum occupancy: 8
- Maximum number of adults: 8
Panoramic Suite Two Bedroom
- Maximum occupancy: 6
- Maximum number of adults: 6
Panoramic Suite Four Bedroom
- Maximum occupancy: 12
- Maximum number of adults: 12
Dining and entertainment
Restaurant(s)
Bao
Style: À la carteCuisine: Asian- Adults Only
Black Iron
Style: À la carteCuisine: GrillChez Moi
Style: À la carteCuisine: French- Adults Only
Livo
Style: À la carteCuisine: MediterraneanVeranda
Style: À la carteCuisine: ItalianCopal
Style: À la carteCuisine: Mexican- Outdoor Taqueria
Kita
Style: À la carteLocation: North SideCuisine: Teppanyaki, GrillMinami
Style: À la carteLocation: South SideCuisine: Teppanyaki, GrillFood District
Style: BuffetCuisine: International- Gastro Market
Plaza MX
Cuisine: Mexican- Gastro Market
Aroma
Style: CaféCuisine: Bakery- Two locations
Copal
Style: Snack Bar- Tacos
The Pods
Style: Snack Bar- located throughout AVA property
Konos
Cuisine: Ice cream- Two locations
Bayside Cafe
Cuisine: Café- next to AVA Bay
Dez Day Club
Style: Snack Bar- Adults Only
Bar(s)
Dez
- Nightclub
- Adults Only
Digit
- Digital Bar
CJ Cantina by Casa Jugadores
- Traditional Mexican Cantina
- Adults Only
The Cocktail Bar
Extra features
Bonus features
• Kids (4-12 yrs.) and Teens (13-17 yrs.) pay special rates when sharing a room with 2 adults
Facilities and services
Miscellaneous resort amenities/services
- Balinese beds ($)
- Fully-appointed Signature Cabanas—with TVS, lounge chairs, sun beds around the pool ($)
- The Boulevard with High-end boutiques, convenience stores and local souvenir shops
Child facilities
- Sunny’s WaterparkNote: Dedicated Kids Pool & Waterpark
- AVA Kids
Ages: 4 - 12Note: • Arts & crafts
• Games
• Trampolines
• Inside slides
• Library
• Movie theater
• Beauty salon - The Lounge
Ages: 13 - 17Note: • Basketball
• Ping pong
• AR gaming
• Foosball
• Pool table
• Snack bar
Sports activities
- Arcade ($)
- Laser Tag Arena ($)
(Ages 8+) - Bowling alley ($)
- Escape Room ($)
- Non-motorized watersports
Wellness
- Fitness Centre
- 11,000 square feet on two floors with Individual and group fitness, yoga, pilates and spin classes
- 5 pickleball courts
Spa
- The Spa at AVA
($)
- 60,000 square feet of spa, beauty treatments, and wellness experiences
- 22 Double Cabins
- 29 Individual Cabins
- 3 Deluxe Suites
- 1 AVA Signature Suite
- Hydrotherapy
- Wellness treatments
- A spacious restoration lounge
- Beauty at AVA: treatments and styling services
Swimming pools
- 6 Pools
- Pool
Aquatico Family Pool for All, with a swim-up bar - Pool
Dez Pool: Designed exclusively for adults - Pool
Dez Hydropool, exclusively for adults
Location
Hotel policies
Check-in time: 15:00:00
Check-out time: 12:00:00
College Groups with or without chaperones are NOT allowed at any of our properties.
We will allow Student Groups of any ages that meet the below criteria:
• A parent or legal guardian over 30 years of age is required to stay in each room.
• Students must travel and share a room with a parent/legal guardian. (No exceptions)
• Proof of age required. All students will be required to provide their valid passports upon check-in.
• Alcohol will be served to students over 18 years of age and older only.
• Legal drinking age in Mexico and the Dominican Republic is 18. We might ask for an I.D. at any time. Under-age drinking and providing alcohol to minors is punished by law.
• Introducing alcohol to the premises or taking it out of the premises is not allowed.
• Personal sound devices of any kind (including Bluetooth speakers) may not be used in the rooms, building, or at the pool area; you will only be allowed to use them with headphones. Remember, there are other guests in the property that do not wish to be disturbed by loud music.
• A credit card will be required upon check-in as a guarantee in the event of damages to the property.
• Guests will be financially and legally responsible for all damages and disruptions caused in the property.
• The hotel can and will suspend any or all of its services to guests who, in the hotel’s opinion, display or enact improper conduct offensive and/or unacceptable and/or dangerous to others and/or themselves.
Alerts
- Please note that Ava Resort Cancun will be doing some enhancement work throughout the resort from June 29th – July 31st 2026. Details below: - Plaza MX restaurant will be temporarily closed for remodeling. Other dining options will be available These enhancements will not disrupt the client experience.