Crown Paradise Club Cancun is a beachfront property in the iconic Hotel Zone that is ideal for family vacations and romantic getaways. The resort offers guests a white-sand beach and an on-site water park, and younger visitors can visit the kids clubs for treasure hunts, face painting, arts and crafts, and a splash pad with a castle and pirate ship. Travellers can choose from various à la carte or buffet restaurants offering steaks and seafood and in the evening, entertainment options include the nautical-themed Trafalgar Bar and a nightclub. The resort features spacious suites and Crown Club room categories with elevated amenities, oceanview balconies, a romantic lagoon lunch cruise and more.
Meal plans
All Inclusive
• All meals and snacks daily: 24 hours food service
• Unlimited consumption of domestic and imported drinks (imported brands are scotch, gin, brandy and vodka)
• Room service available 24 hours *service charge $5.00 USD per service
• Live entertainment, nightly shows in the theater
• Daily activities
• Non-motorized water sports: Activities in Marina
Property amenities
617 Rooms
4 Pool(s)
9 Restaurant(s)
6 Bar(s)
Accommodations
All room categories include
Air-conditioning
Balcony
Bathroom equipped with shower
Coffee Maker
Hair Dryer
In-Room Safe
Iron and Ironing Board
Mini-bar
Satellite/cable colour TV
Telephone
Vanity Mirror
1/3
Crown Club
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Ocean View King
Maximum occupancy: 3
Maximum number of adults: 2
1/3
OCEAN VIEW DOUBLE
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Hotel Room Plus
Maximum occupancy: 5
Maximum number of adults: 2
1/2
Family Suite Paradise
Maximum occupancy: 7
Maximum number of adults: 4
Dining and entertainment
Restaurant(s)
Sans Souci
Style: À la carteLocation: On SiteCuisine: French
Dinner hours: 18:00-22:00
Notes:
Casual Elegance
Reservations required
Age Restrictions Apply
Los Gallos
Style: À la carteLocation: On SiteCuisine: Mexican
Dinner hours: 17:30-22:00
Notes:
Casual Elegance
Reservations required
La Palapa
Style: BuffetLocation: PoolsideCuisine: International
Breakfast hours: 07:00-11:00
Lunch hours: 12:30-16:00
Dinner hours: 17:30-22:00
Notes:
Casual
Air-conditioning
Theme dinners
Fisherman's
Style: À la carteLocation: On SiteCuisine: Seafood
Dinner hours: 17:30-22:00
Notes:
Casual Elegance
Reservations required
Fujiyama
Location: On SiteCuisine: Oriental
Notes:
Open from 12:00 – 16:00
Casual
Indoor and outdoor seating
Wayne's Boots
Style: À la carte / SteakhouseLocation: On SiteCuisine: Grill Specialties
Dinner hours: 17:30-22:30
Notes:
Casual Elegance
Reservations required
La Piazza
Style: À la carteLocation: On SiteCuisine: Italian
Crown Club Room inclusions:
• Continental breakfast, afternoon cocktails and concierge service at the Crown Club Lounge
• Bottle of sparkling wine, fruit basket and flower arrangement (once during stay)
Resort Credit Up to $100 USD per Room per Stay. Subject to Change. Restrictions may apply.
Additional Information:
Booking Window: from May 27th, 2025, to September 15th, 2025
Travel Window: from May 27th, 2025, to December 19th, 2025
$100 USD Resort Credit
Minimum length of stay: 5 Nights
- $60 USD per room for Spa treatments (only valid for select treatments. Cannot be combined with other discounts of promotions).
- $40 USD per room to be used towards the following:
- Lobster dinner
- Early check-in
- Late check-out (subject to availability)
- Room location selection
Resort Credit Up to $200 USD per Room per Stay. Subject to Change.
Additional Information:
Minimum length of stay: 7 Nights
- $60 USD per room for SPA treatments (only valid for select treatments. Cannot be combined with other discounts or promotions).
- $40 USD for Lobster dinner
- $20 USD for Room upgrades
- $40 USD for Dinner under the moon
- $20 USD per room to be used towards the following:
- Laundry service
- Early check-in
- Late check-out (subject to availability)
- Room location selection
Terms and Conditions:
- Coupons are per room. The rates do not include taxes or tips.
- These coupons are not cumulative or exchangeable for other services.
- Unused Resort Credit during the stay cannot be refunded in cash, nor can it be used or transferred for a future stay.
- Information is subject to change without prior notice, and some restrictions may apply.
- Dinner reservations are required, subject to availability and location, which may change due to weather conditions.
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Miscellaneous resort amenities/services
Dance lessons
Disco Nitro Club: adults only disco, all inclusive, dance floor
Business services
Business centre
Child facilities
Baby/Toddler Club Ages: 2 - 3 Hours of operation: 09:00 - 16:45
Note: Offering imaginative indoor activities, outdoor exercises and beach time, various different games and workshops to keep them entertained and supervised by their trained professionals in child care.
Kids Club Ages: 4 - 12 Hours of operation: 09:00 - 16:45
Note: Apart from the water park there is an outdoor playground area with slides and swings.
Lots of arts & crafts, movie time, face painting, treasure hunts, mini-soccer, sand castle building contest, and more fun activities are just part of what you can find at the resort.
Jetix Club: features activities for the entire family: table games, Nintendo, Wii or X-box .
Child Care ($)
Group, meeting and conference facilities
4 Meeting rooms available ($)
Golf
Mini-golf
Golf Courses ($)
Health and safety
Doctor on call 24-hours ($)
Hotel lobby
Concierge desk
24-hour front desk
Porter/Bellhop
Elevator(s)
Hospitality Room
Car Rental ($)
Tour desk ($)
Multi-lingual staff
Shops and services
Gift shop ($)
Travel agency ($)
Laundry and Dry Cleaning services ($)
Sports activities
Basketball Court
Beach volleyball court
Football Court
Kayaking Nearby
Windsurfing Nearby
Paddleboats Nearby
Boogie board Nearby
Water basketball Nearby
Motorized water sports ($) Nearby
Snorkelling Nearby
Introductory scuba diving lesson in the pool Nearby
Snorkelling trips ($) Nearby
Scuba diving ($)
Tennis courts (lit)
Lessons/clinics available
2 Outdoor tennis courts
Wellness
Fitness facilities
Aerobics
Yoga classes
Spa
Beauty Salon ($) Haircuts, hairstyling, highlighting, perms, braids, temporary tattoos, acrylic nails, professional make up, paraffin treatments, waxing
Spa Services ($)
Swimming pools
Outdoor pool(s) 1 semi shaded
1 Adults-Only pool Club Caribe, with two Jacuzzis and pool bar
1 Activity pool Las Brisas: Main ocean front pool with activities and music.
Kids pool(s)
Kids Water Park
Location
Address (please include Apt/Suite number): Blvd. Kukulcan Km 18.5 Hotel Zone,Cancun,77500,Mexico
Airport name: Cancun International Airport
Airport transfer time: 15 minutes
* Please note that transfer times may vary and are subject to change.
Honeymooners will receive:
• A complimentary bottle of domestic sparkling wine
• An upgrade to the Crown Club (Room only), based on availability upon arrival.
*Marriage certificate must be present at time of check-in with a maximum validity of 45 days after the wedding date. Please request at the time of booking.
Hotel policies
Check-in time: 03:00 PM Check-out time: 12:00 PM
Minimum age for FIT or groups
It is our policy that all Guests under the age of 20 must be accompanied by a guest 21 or older who must either share the same room or be in a nearby room.
If THE HOTEL determines that a reservation violates our policy we reserve the right to:
• Not register the guests applying our late cancellation fees or
• Collect a $50 damage fee per person which will be returned upon check-out and sign compliance with our Guest Vacation Policy
• No student groups or spring breakers allowed
Alerts
Effective July 1, 2025 – The Environmental Tax currently ranges from approximately $1.00 US to $7.00 US dollars per person per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Please be advised that effective September 01 until November 29th, 2025, Crown Paradise Club Cancun in Mexico will be undergoing its annual maintenance works throughout the property.
The maintenance works will be scheduled as follows therefore the following services will be closed:
•Kids Paradise Club: September 17th, 2025 to September 30th, 2025
The Kid´s activities program will continue as normal and will take place at the Family Water Park and other areas where activities will be offered so that children can continue enjoying the contests, movies, and crat classes regularly offered.
The programmed maintenance schedule for all the restaurants include works on furniture, bathrooms, air-conditioners, kitchens and general paintwork.
•Restaurants:
La Palapa - Dates: September 01st, 2025 to September 13th, 2025
La Piazza - Dates: October 01st, 2025 to October 11th, 2025
Waynes Boots - Dates: October 13th, 2025 to October 18th, 2025
Sans Soucis - Dates: October 20th, 2025 to October 25th, 2025
Fisherman - Dates: October 27th, 2025 to November 01st, 2025
Restaurante Los Gallos - Dates: November 03rd, 2025 to November 08th, 2025
Trafalgar - Dates: November 10th, 2025 to November 15th, 2025
Fujiyama Snack - Dates: November 17th, 2025 to November 19th, 2025
Collage Lobby Bar & Jetix Club - Dates: November 20th, 2025 to November 29th, 2025
Please note, when a restaurant is closed, the menu will continue to be offered in another restaurant.
All other services / facilities at the hotel will remain the same.
