Paradisus Playa del Carmen Riviera Maya offers upscale getaways for the whole family. Located on Mexico’s eastern shore, guests will enjoy a mix of non-motorized water sports and relaxing on the white-sand beach or at the free-form pools. The on-site kids club and tropical-themed water park provide entertainment for young travellers, while adults can indulge in moonlit dinners, tequila tastings and wellness experiences at YHI Spa ($), such as the Mayan symphony that combines sound, smell and tranquility. International cuisine from Asian Fusion to Italian is available, with several bars and lounges providing wine, exclusive themed cocktails and mezcal. Accommodations range from Junior to Master suites with garden views. Those who upgrade to Nikté room categories will receive exclusive amenities like destination concierge service via Instant Messaging, exclusive lounge and restaurant access, swim-up rooms and more.
Meal plans
All Inclusive
• All suite accommodations
• Mini bar in all rooms (restocked in a daily basis with sodas, water & beer)
• Unlimited food & beverage (national and international premium spirits)
• All meals, specialty-dining (SAL Steak Cave with extra charge)
• Fitness center with state of the art equipment
• Free wifi throughout the hotel
• Access to business center
• Kid’s zone for children from 01 to 11 years-old
• New Water Park
• Lounge Sport Bar
• Life enriching experiences
Property amenities
904 Rooms
2 Pool(s)
15 Restaurant(s)
11 Bar(s)
Accommodations
All room categories include
24-Hour Room Service ($)
40“ Flat Screen with cable TV
Air-conditioning with individual climate control
In-Room Safe
Iron and Ironing Board
Marble Floors
Mini-bar
Modern bathroom including a sensory tub
Private Balcony or Terrace
Rain shower
1/3
Junior Suite Nature View
Maximum occupancy: 4
Maximum number of adults: 3
1/2
Suite Nature View
Maximum occupancy: 5
Maximum number of adults: 3
1/2
Master Suite Nature View
Maximum occupancy: 4
Maximum number of adults: 3
1/2
Two Bedroom Master Suite Nature View
Maximum occupancy: 8
Maximum number of adults: 6
Family Concierge Junior Suite Nature View
Maximum occupancy: 4
Maximum number of adults: 3
Family Concierge Junior Suite Swim Up
Maximum occupancy: 4
Maximum number of adults: 3
1/4
Family Concierge Suite Nature View
Maximum occupancy: 5
Maximum number of adults: 3
Family Concierge Suite Swim Up
Maximum occupancy: 5
Maximum number of adults: 3
1/4
Family Concierge Master Suite Nature View
Maximum occupancy: 4
Maximum number of adults: 3
Family Concierge Master Suite Swim Up
Maximum occupancy: 4
Maximum number of adults: 3
Dining and entertainment
Restaurant(s)
Naos
Style: BuffetLocation: On SiteCuisine: International
Breakfast hours: 06:00-11:00
Lunch hours: 13:00-16:00
Dinner hours: 18:00-23:00
Notes:
Daytime: Casual. Dinner: Casual Elegance
Show cooking
On the spot fresh squeezed fruit juice area
Cappella
Style: À la carteLocation: On SiteCuisine: Italian, Pasta, Pizza
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Wine and tequila cellar
Private party dining room
Mole
Style: À la carteLocation: On SiteCuisine: Mexican, Contemporary
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Outdoor terrace
Wine and tequila cellar
Show cooking
The Market
Style: À la carteLocation: On SiteCuisine: American, Barbecue
Lunch hours: 11:00-16:00
Dinner hours: 18:00-23:00
Notes:
Daytime: Casual. Dinner: Casual Elegance
Late night snacks
Sunrise Grill
Location: On SiteCuisine: Snack/Grill
Notes:
Open from 9:00 - 18:00
Casual
Snack bar
Wet bar
Hadar
Style: BuffetLocation: On SiteCuisine: International
Breakfast hours: 06:00-11:00
Notes:
Daytime: Casual. Dinner: Casual Elegance
Show cooking
On the spot fresh squeezed fruit juice area
Adults Only
Sunset Grill
Style: Snack Bar/GrillLocation: On Site, Poolside
Notes:
Open from 9:00 - 18:00
Casual
Snack bar
Wet bar
Adults Only
Fuego
Style: À la carteLocation: On SiteCuisine: Latin Fusion
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Private dining room
Spicy ceviche and a raw bar
Age Restrictions Apply
Aguamarina
Style: À la carteLocation: On SiteCuisine: Seafood
Lunch hours: 11:00-16:00
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Outdoor terrace
La Palapa Grill
Style: À la carteLocation: On SiteCuisine: International
Breakfast hours: 07:00-11:00
Lunch hours: 12:00-17:00
Dinner hours: 18:00-23:00
Notes:
Daytime: Casual. Dinner: Casual Elegance
Exclusive for Family Concierge Guests
Age Restrictions Apply
Sal Steak Cave ($)
Style: À la carteLocation: On SiteCuisine: Quality meat dishes
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Private dining room
Adults Only
Olio
Style: À la carte, BistroLocation: On SiteCuisine: Italian
Lunch hours: 11:00-16:00
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Exclusive for The Reserve Guests
Gabi Club
Style: SnacksLocation: On SiteCuisine: Tapas
Notes:
Hours of operation: 9:00 - 2:00
Daytime: Casual. Dinner: Casual Elegance
Bana
Style: À la carteLocation: On SiteCuisine: Asian Fusion
Dinner hours: 18:00-20:00
Notes:
Casual Elegance
Private dining room
Terrace seating
Bana
Style: À la carteLocation: On SiteCuisine: Asian Fusion
Embark on a journey to the pinnacle of luxury with our Family Concierge, an exclusive enclave where personalized indulgences and elevated perks await.
Exclusive Benefits
• Destination Concierge service
• Private Lounge with food presentations & premium drinks throughout the day
• Private Restaurant for breakfast and lunch
• Swimming pool and exclusive beach area
• Immersive experience to local cenote included
• Welcome gift
• Oversized suites with superior in-room amenities
• Premium minibar
• Customized turn-down service
• Kids facilities
• Complimentary dinner at SAL, à la carte restaurant, for adults only. One dinner per stay
• Access to YHI SPA water ritual
• Nespresso coffee machine
• International digital press
Applicable to Family Concierge categories:
• Family Concierge Junior Suite Nature View
• Family Concierge Junior Suite Swim Up
• Family Concierge Suite Nature View
• Family Concierge Suite Swim Up
• Family Concierge Master Suite Nature View
• Family Concierge Master Suite Swim Up
Resort Coupons apply for all room categories. Exclusive for new bookings only. Minimum length of stay is 3 (three) nights. This offer is not combinable with other promotions valid at the time of booking, nor same service/product. It cannot be applied to retail products. Resort Coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable. Resort Coupons cannot be exchanged for cash money. One coupon can be used per service and must be presented at the moment of service request.
SPA Coupon applies for treatment with minimum of 50minutes. Last day to use RC will be December 22nd, 2026. All service should be required by reservation and is subject to availability.
This offer is subject to availability. The Hotel reserves the right to discontinue this promo at any time.
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
White sand
Business services
Business centre ($)
Child facilities
Children Club Ages: 1 - 12
Note: • Baby Zone (1 to 4 years old)
• Kids Zone (5 to 12 years old)
• Snack stand with healthy options
• Themed family parties
• Supervised activities
• Eco tour activities
Group, meeting and conference facilities
Convention Centre ($) Approximately 27,000 square feet of space
2 Ballrooms ($)
13 Meeting rooms available ($)
9 Conference rooms ($)
Audio/Visual equipment ($)
Golf
Golf Courses ($) Nearby
Health and safety
Doctor on call 24-hours ($)
Hotel lobby
Concierge desk
Shops and services
Exclusive shopping area ($)
Craft workshop
Sports activities
Aqua fitness
Non-motorized water sports
Snorkelling ($)
Wellness
Health club
Personal trainer available
Pilates
Yoga
Stretching
Modern and new equipment
Fitness classes
Spa
Massage cabins ($) (14 indoor, 2 outdoor, and 6 on the beach)
Spa Boutique ($)
Dry and wet saunas ($)
Indoor spa ($)
Private dressing rooms ($)
Water ritual ($)
Beauty Salon ($)
Body and facial treatments ($)
Swimming pools
Lagoon style
Splash pool
Water park with water buckets and five slides
Location
Address (please include Apt/Suite number): 5 Avenida, Esq. Calle 88 Norte Playa Del Carmen Q.R 77719 Mexico
Airport name: Cancun International Airport
Airport transfer time: 45 minutes
* Please note that transfer times may vary and are subject to change.
Room Tiers:
Tier 2: rooms 5 to 15 per day - Complimentary wedding ceremony
Tier 3: rooms 16 to 25 per day- Complimentary wedding ceremony + 1-hour cocktail
Tier 4: rooms + 26 per day- Complimentary wedding ceremony + 1-hour cocktail + 3-hour reception
Wedding Inclusions
• Complimentary wedding ceremony and set-up
• Bouquet and boutonniere
Included Based On Number Rooms:
• Cocktail: 1-hour pre-ceremony with in-house equipment
• Reception: 3-hour reception with in-house equipment
Terms And Conditions
• Complimentary events include in-house equipment and menus are based on hotels selection.
• A service fee of $15.00 USD per person will be charged for cocktail & reception in Tier #4
• Wedding Group room contract is mandatory.
• Complimentary Wedding Ceremony is available for up to 30 people, additional person will have a cost of $10 USD.
• Resort policy request at least 80% of the guests staying at the resort.
For more information, please visit: https://landings.melia.com/weddings/melia.html
The Honeymoon package is complementary with a minimum booking of 7 nights or longer in any room category
Inclusions:
• In room bottle of chilled sparkling wine (one night during your stay)
• In room tropical fresh fruits platter (one night during your stay)
• Rose petal turn down service (one night during your stay)
• 15% discount on Spa services for the bridal couple (not applicable to spa products)
*Note to be added on the individual reservation at the time of booking
**A copy of the marriage certificate, within one year of the wedding date, is required upon arrival for validation.
Hotel policies
Check-in time: 15:00:00 Check-out time: 12:00:00
Alerts
Effective February 1st 2026, the Environmental Tax currently ranges from approximately $2.00 US to $9.00 US dollars per person per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
