Nestled on a picturesque stretch of beach just a short ways from lively downtown Cancun, Dreams Sands Resort and Spa is the ideal destination for family-friendly getaways in the tropics. Spend your days soaking up the sun on the resort’s sprawling stretch of beach where you can paddle along the coast on a kayak or have a blast on the ocean trampoline. Mini-vacationers will have plenty of fun in the sun with exciting activities at the on-site kids club like arts and crafts, sandcastle building contests and treasure hunts while parents and adults lounge by the pool with a swim-up bar. Savour a wide variety of delicious dining options at the resort restaurants, serving up everything from local specialties to international flavours, before grabbing a sweet treat for dessert from the ice cream parlour. Afterwards, settle in for a beachside movie beneath the stars or listen to live music with a nightcap at the sports bar before retiring to well-appointed accommodations. Upgrade to Preferred Club room categories and enjoy enhanced amenities and services.
Meal plans
All Inclusive
• Unlimited gastronomic options
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• 24-hour room service
• Kids Club (3-12 yrs.)
• Daily activities
• Non-motorized water sports
• Evening entertainment
Property amenities
486 Rooms
3 Pool(s)
9 Restaurant(s)
6 Bar(s)
Accommodations
All room categories include
1/4
Deal of the Day
Maximum occupancy: 4
Maximum number of adults: 3
1/4
Deal of the Day Preferred
Maximum occupancy: 4
Maximum number of adults: 3
1/4
Premium Deluxe Tropical View King
Maximum occupancy: 3
Maximum number of adults: 2
1/4
Premium Deluxe Tropical View Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Premium Deluxe Ocean View King
Maximum occupancy: 3
Maximum number of adults: 2
1/4
Premium Deluxe Ocean View Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Preferred Club Ocean View & Pool Front King
Maximum occupancy: 3
Maximum number of adults: 2
1/4
Preferred Club Ocean View and Pool Front Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Preferred Club Ocean View King
Maximum occupancy: 3
Maximum number of adults: 2
1/3
Preferred Club Ocean View Double
Maximum occupancy: 4
Maximum number of adults: 3
1/6
Premium Deluxe with Plunge Pool King
Maximum occupancy: 3
Maximum number of adults: 2
1/6
Premium Deluxe with Plunge Pool Double
Maximum occupancy: 4
Maximum number of adults: 3
1/2
Family Suite Premium
Maximum occupancy: 7
Maximum number of adults: 4
1/5
Preferred Club with Plunge Pool King
Maximum occupancy: 3
Maximum number of adults: 2
1/5
Preferred Club with Plunge Pool Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Preferred Club Ocean Front Honeymoon Suite
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Family Suite Preferred
Maximum occupancy: 7
Maximum number of adults: 4
1/4
Preferred Club Ocean Front Master Suite
Maximum occupancy: 5
Maximum number of adults: 3
1/6
Preferred Club Ocean Front Governor Suite
Maximum occupancy: 4
Maximum number of adults: 3
1/5
Preferred Club Ocean Front Presidential Suite
Maximum occupancy: 4
Maximum number of adults: 3
1/2
Premium Deluxe King
Maximum occupancy: 3
Maximum number of adults: 2
1/2
Premium Deluxe Double
Maximum occupancy: 4
Maximum number of adults: 3
Dining and entertainment
Restaurant(s)
Portofino
Style: À la carteLocation: On SiteCuisine: Mediterranean/Italian
Dinner hours: 18:00-22:30
Notes:
• Dress code: Bermudas (long short or Capri pants) and sandals are allowed.
Casual Elegance
Bordeaux
Style: À la carteLocation: On SiteCuisine: French
Dinner hours: 18:00-22:30
Notes:
Resort Formal
Wine cellar
Adults Only
Himitsu
Style: À la carteLocation: On SiteCuisine: Pan-Asian
Breakfast hours: 07:00-11:00 (seasonal)
Dinner hours: 18:00-22:30
Notes:
• Dress code: Bermudas (long short or Capri pants) and sandals are allowed.
Casual Elegance
El Patio
Style: À la carteLocation: On SiteCuisine: Mexican
Dinner hours: 18:00-22:30
Notes:
• Dress code: Bermudas (long short or Capri pants) and sandals are allowed.
Casual Elegance
Oceana
Style: À la carteLocation: On SiteCuisine: Seafood
Breakfast hours: 08:00-10:00
Lunch hours: 12:00-17:00
Dinner hours: 18:30-22:30
Notes:
• Dress code: Bermudas (long short or Capri pants) and sandals are allowed.
All Preferred Club suites offer the following additional amenities and services:
• Personalized check-in and check-out
• Special concierge service
• Preferred status and amenities
• Preferred Club suites in premium locations
• Upgraded mini-bar
• Upgraded bath amenities
• Pillow menu
• Private Preferred Club Lounge
• Daily continental breakfast service
• Afternoon hot and cold hors d’oeuvres
• Exquisite desserts and fine liquors
• Complimentary computer access
• Exclusive dining privileges
• Daily à la carte breakfast in Seaside Grill restaurant
• Exclusive spa privileges
• Complimentary access to hydrotherapy circuit at the Dreams Spa by Pevonia® (one day per stay)
• Private Preferred Club beach area
• Beachside waiter service
• Bali beds available (additional costs apply)
$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each. Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40. Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40. Coupons for wine purchases are broken down into four $10 coupons.
Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment. Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine. Romantic dinners are subject to availability and must be scheduled with concierge in advance. $10 coupons for wine can be used at any of the restaurant on property. They are not combinable – only one $10 coupon can be applied toward one bottle of wine.
Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals, travel agency services and other experiences. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners.
Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion. They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. They are not combinable with deal of the day rooms. This entire offer is based on availability and can be modified or closed out at any time.
*Please note that Resort Coupons are not combinable with Deal of the Day Rooms.
• Limitless access to gourmet à la carte dining options without reservations required
• Unlimited international and domestic top-shelf spirits
• Unlimited natural fruit juices and soft drinks
• 24-hour room service
• Pool and beach wait service
• Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
• Daily maid service
• Endless daytime activities and live nightly entertainment
• Theme parties, oceanfront bars and entertainment venues
• No wristbands required
• All taxes and gratuities
Book by: December 22nd, 2023
Travel Window: November 1st, 2022 to December 22nd, 2023
Package Inclusions:
• Package cost is $ USD per person, per stay. Blackout dates and restrictions may apply, subject to availability.
• Manicure and pedicure session for each girl (not to exceed three girls at one time).
• Access to wet areas of the spa, plus 10% off additional spa treatments (not including salon products or services).
• Sparkling wine and strawberries upon arrival.
• Daily yoga sessions, where available.
• Complimentary room service one morning offering Mimosas, fruit, and pastries.
• Complimentary group photo based on individual hotel availability.
Terms & Conditions:
• Valid for new bookings or requests.
• This is a supplemental room purchase per person and is combinable with all other rates and promotions.
• Yoga sessions are for Mexico properties only and do not apply in the DR or Jamaica.
• Complimentary room service and group photo dates and times to be arranged upon arrival to the resort.
* Selling prices start from $749.00 USD (2025) and $799.00 USD (2026)
* Prices include up to 10 guests
This package includes:
• Festive birthday door banner on birthday girl/guy’s door
• Birthday gift in the birthday girl/guy’s room
• Reserved spot on the beach with a cooler of beer
• In-room cocktails before dinner
• Multi-course birthday dinner for your group with balloons and a personalized birthday cake
• Reserved table with bottle service at resort nightclub
• Late night in-room or bar party—tapas, desserts and bottle of sparkling wine
• 25-minute massage for birthday girl/guy and access to hydrotherapy and relaxation areas
• Group photo shoot—one digital copy of the group’s selected photo for each person
Terms & Conditions:
Pricing is based on double room occupancy and is only available to groups booking a minimum of two rooms for three nights each. Room service, dining arrangement, bottle service, group photo and reserved beach location dates and times are arranged upon arrival. Dinner is available to be reserved for one night of stay at a choice of restaurants for a maximum of 10 guests. Late night in-room party is available for reservation for one night only. The 25-minute massage can be arranged with the spa for the birthday guy/gal only. Additional terms and conditions will apply to package add-ons. Blackout dates and restrictions may apply. This entire offer is subject to availability and can be modified or closed out at any time. This offer is combinable with other promotions and is commissionable. Employees of tour operators and wholesalers do not qualify.
***Package bookable directly with the hotel reservations team.
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
Beach(s)
Parking
Parking
Miscellaneous resort amenities/services
Dance lessons
Wine Tasting
Tequila Tasting
Spanish lessons
Child facilities
Explorer's Kids Club Ages: 3 - 12 Hours of operation: 09:00 - 22:00
Note:
At this fully supervised children's program, kids will enjoy the following activities:
• Arts & Crafts
• Splash fountain
• Playground
• Treasure hunts
• Sandcastle contests
• Kid’s theatre
• Indoor game room with digital interactive game tables, board games and video games
• Climbing pyramid
• Weekly campout adventures
• Beepers for parents
• Dinners for children
All Explorer’s Club staff members are certified by the Red Cross in CPR for children.
Child Care ($)
Group, meeting and conference facilities
Meeting facilities ($)
Audio/Visual equipment ($)
Hotel lobby
Concierge desk
Multi-lingual staff
Front desk
ATM Machine ($)
Currency exchange
Shops and services
Gift shop ($)
Laundry and Dry Cleaning services ($)
Sports activities
Beach volleyball court
Bicycles
Bocce ball
Billiard (pool table)
Beach olympics
Sport fishing ($)
Kayaking ($)
Pool basketball
Hobie Cats
Snorkelling ($)
Scuba diving ($)
Deep sea fishing ($)
Wellness
Fitness facilities
Free weights
Stationary bikes
Treadmills
Cardiovascular machines
Yoga
Strength training machines
Spa
Spa Services ($) Facilities include:
• Massage and body treatments cabins
• Relaxing, aromatherapy and sport massages
• Reflexology
• Main hydrotherapy area
• Cold plunges
• Outdoor cascading Jacuzzi
• Exfoliation treatments
• Facials
• Bathrobes, towels and slippers
• Yoga classes
• Steam room and dry sauna
• Hair and beauty salon, manicures and pedicures
• Elegant locker, vanity and dressing areas
• Shampoo, body gel, body cream, deodorant
• Main lounge for men and women
• Spa boutique
• Daily newspapers and magazines
• Double cabins for couples massage
Swimming pools
2 Outdoor Jacuzzi
2 Heated pool(s)
1 Pool
Location
Address (please include Apt/Suite number): Carretera Federal 307, Chetumal – Puerto Juarez Benito Juarez, ,Puerto Morelos Bonito Juarez, Q.Roo,77580,Mexico
Area: Riviera Maya
Nearest towns: Playa Del Carmen
Airport name: Cancun International Airport
Airport transfer time: 20 minutes
* Please note that transfer times may vary and are subject to change.
This package is complimentary when booking at least 7 nights in a Preferred Club Ocean View category or higher, or if 5 rooms in any category are booked for at least 3 nights.
This package includes:
• Symbolic Ceremony (Additional fees apply for the service of a judge/minister)
• Wedding organization and personal touch of on-site wedding coordinator
• Preparation and ironing of couple’s wedding day attire
• Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon request)
• Bouquet(s) and/or Boutonniere(s) for wedding couple
• Wedding cake and sparkling wine toast (for up to 10 guests)
• Special turn-down service the night of the wedding
• 15% off all spa treatments (spa boutique purchases not included)
• Newlywed Package
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
• Late check-out for the couple (based on availability and upon request)
• Free Anniversary Nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free or stay four paid nights over first anniversary date and receive one additional night free)
*If complementary requirements are not met, selling prices start from $1,249.00 USD (2025) and $1,349.00 USD (2026)
*Prices include up to 10 guests
*This package also applies for renewal of vows ceremony.
* Package bookable directly with the hotel group’s wedding reservations team.
Terms & conditions:
All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Honeymoon Package for both to be received complimentary and the free wedding package cannot be deducted when purchasing other packages. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Please note, restrictions apply when combining the complimentary wedding package with Groups Programs. See promotion terms and conditions for details. Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $250.
*Additional fees apply for the service of a judge or minister. These fees vary by resort and will be confirmed by the wedding coordinator.
Additional Wedding Packages Available:
**Packages bookable directly with the hotel group’s wedding reservations team.
Eternal Love
* Selling prices start from $4,349.00 USD (2025) and $4,599.00 USD (2026)
* Prices include up to 20 guests
Beyond Memorable
* Selling prices start from $10,399.00 USD (2025) and $10,949.00 USD (2026)
* Prices include up to 79 guests
Elope in Luxury
* Selling prices start from $1,399.00 USD (2025) and 1,499.00 USD (2026)
* Prices include up to 2 guests
Dulha & Dulhan
* Selling prices start from $9,099.00 USD (2025) and $9,599.00 USD (2026)
* Prices include up to 79 guests
This package is complimentary when booking the in the Preferred Club Ocean View category or higher for a minimum of 7 nights.
This package includes:
• Sparkling wine, fresh fruit, and flowers in room upon arrival
• Breakfast in bed with mimosas one morning of stay, reservation with concierge required
• Couples Massage (25 minutes)
• Choice of couple’s spa treatment (options to be provided by the resort)
• Private dinner one evening (includes a bottle of domestic wine and silver menu for two)
• Romantic turndown service
• Private petit fours each evening at turn down service
• Free Anniversary Nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free or stay four paid nights over first anniversary date and receive one additional night free)
* If complementary requirements are not met, selling prices start from $1,399.00 USD (2025) and $1,499.00 USD (2026)
* Please request your honeymoon package at time of booking.
Terms & conditions:
Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with Wedding in Paradise Package for both to be received complimentary. To receive the package complimentary, couples must stay within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. Once wedding is confirmed, it cannot be canceled without incurring a penalty of $250.
From $499 USD or Complimentary (rates are subject to change at anytime)
This vow renewal package is complimentary when booking a minimum of 5 nights in the Preferred Club Honeymoon Suite category or higher.
This package includes:
• Wedding organization and personal touch of on-site wedding coordinator
• Vow renewal ceremony
• Corsage(s) and/or boutonniere(s) for the wedding couple
• Sparkling wine toast for two
• Certificate of Renewed Vows
• Special dining arrangements for two the evening of the ceremony
• Anniversary Package
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Special turn down service
• Breakfast in bed with mimosas (reservations must be made in advance with concierge)
• 15% off all spa treatments (spa boutique purchases not included)
* If complementary requirements are not met, selling prices start from $649.00 USD (2025) and $699.00 USD (2026)
* Package bookable directly with the hotel group’s wedding reservations team.
* Please contact the wedding coordinator at the resort at least 30 days in advance to confirm date availability.
Terms & Conditions:
Subject to availability and double occupancy only. Prices and package subject to change without notice. This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional guests and optional services requested. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Once wedding is confirmed, it cannot be canceled without incurring a penalty of $250.
This complimentary newlywed & anniversary package includes:
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Special turn down service
• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
• 15% off all spa treatments (spa boutique purchases not included)
* Please request your newlywed or anniversary package at time of booking.
Terms & Conditions:
Please request a newlywed or anniversary package at time of booking. Couple will be required to present a copy of the wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.
Hotel policies
Check-in time: 03:00 PM Check-out time: 12:00 PM
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler herby acknowledges this policy.
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Golf
Gran Coyote Golf Course
Address: Carretera Federal Puerto Juarez km 294, 77710 Playa del Carmen, Quintana Roo, Mexico