Mexican getaways get the rock star treatment at Hard Rock Hotel Cancun. The resort offers guests first-rate amenities and facilities for guests of all ages, from the Kids Club featuring a kids pool with water slides to the Music Lab, the Rock Spa®, a pool with a swim-up bar, plus tequila tastings for adults. Guests can immerse themselves in experiential dining experiences at the on-site restaurants serving up everything from Mexican to Italian, Asian and more, and will enjoy accommodations equipped with stylish touches including a hydro spa tub, plush bathrobes and slippers, plus 24-hour Wi-Fi.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• 24 hour room service
• Daily activities
• Nightly entertainment
Property amenities
601 Rooms
2 Pool(s)
7 Restaurant(s)
6 Bar(s)
Accommodations
All room categories include
Air-conditioning with individual climate control
Balcony with table & chairs
Bluetooth enabled wireless alarm clock radio
Coffee Maker
Double hydro spa tub
Hair Dryer
Purified Water
Rock Spa® bath amenities
Turndown service available on request
1/3
Deluxe Lagoon View Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Deluxe Lagoon View King
Maximum occupancy: 3
Maximum number of adults: 2
1/2
Deluxe Ocean View Double
Maximum occupancy: 4
Maximum number of adults: 3
1/2
Deluxe Ocean View King
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Diamond Ocean View King
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Deluxe Family Lagoon View Two Bedrooms
Maximum occupancy: 5
Maximum number of adults: 5
1/4
Rock Royalty Ocean View King with Personal Assistant
Maximum occupancy: 2
Maximum number of adults: 2
1/3
Rock Suite Oceanview One Bedroom
Maximum occupancy: 4
Maximum number of adults: 2
Rock Suite Ocean View Two Bedroom
Maximum occupancy: 6
Maximum number of adults: 5
Dining and entertainment
Restaurant(s)
Zen
Style: À la carte / BuffetCuisine: Asian
Breakfast hours: 07:00-11:00
Dinner hours: 18:00-22:30
Notes:
Buffet for Breakfast, A la Carte for Dinner. Teppanyaki tables allows a maximum of 12 guests (reservations required)
Ciao
Style: À la carteCuisine: Breakfast International & Dinner Italian
Breakfast hours: 07:00-11:00
Lunch hours: 12:00-15:30
Dinner hours: 18:00-22:30
Frida
Style: BuffetCuisine: Mexican
Breakfast hours: 07:00-11:00
Lunch hours: 12:00-16:00
Dinner hours: 18:00-22:30
Toro
Style: À la carteCuisine: Steakhouse
Dinner hours: 18:00-22:30
Notes:
Finest cuts of beef, pork, poultry and more cooked directly over spitfire
Pizzeto
Style: À la carte / BuffetLocation: On Site
Lunch hours: 12:00-16:00
Dinner hours: 18:00-22:30
Notes:
A La Carte Lunch and Buffet Dinner. Artisanal brick oven-style pizza.
• Kids (0-3 yrs.) Stay, Play and Eat FREE when sharing a room with 1 paying adults
• Kids (4-12 yrs.) and Teens (13-17 yrs.) pay special rates when sharing a room with 2 paying adults
Ages reported for children must be accurate at time of travel. Proof of age will be required upon check-in. In the event that the ages of children are incorrect at time of travel and adult rate is required, the difference in rate will be charged upon check-in.
It's a long way to the top if you want to rock & roll...
This vacation, take a short cut.
Introducing the ultimate way to live out your fist-pumping, guitar-shredding fantasy. Free as part of your All Inclusive stay, choose from 4 programs, complete with expert instruction and accelerated stage training.
• Jam Band - This experience powered by PICKS gives you a chance to star in your very own rock band, regardless of your ability.
• Spin Session - Learn to put a spin on your favorite tracks then DJ live on stage with a special experience powered by MIX.
• Rocktube - Welcome to the limelight, you're now the star of your very own music video. Pick your song and we'll shoot and release your video.
• Studio Time - Now experienced rockers can play along with their music idols using the Jammit Recording Studio at Hard Rock Hotel Cancun. Pick your favorite tune and fill in for any instrument on the track. Overlay your part onto the original cut for a remastered version you can share with your biggest fans.
• Live MIX - Learn to put a spin on your favorite tracks then DJ live on stage with a special experience powered by MIX.
No experience is needed, and all are welcome to be in the band. Enjoy the fame, amigo.
For more information on Music Lab in Cancun, visit:musiclabexperience.com/cancun
Sessions start promptly and guests should arrive 5 minutes prior to the start of the session. They will not be able to join the session after it has begun. Music instrument choice is not guaranteed. Once registered, guests may cancel by 10:00am the day of their confirmed session. If they do not cancel or cancel late a $50 USD cancellation fee will be incurred by the guest at the time of checkout. All sessions are subject to time change or cancellation. Guests must be 12 years of age or older in order to participate.
$200 in Resort Coupons per room, per night
A service fee of 35% will be applied to all Resort Credit items and services.
Applicable to existing and new reservations made up to November 12, 2024
Travel Window: October 1, 2024 - December 22, 2025 & September 1, 2026 - October 31, 2026
ROCK SPA: Applies for select services. Subject to availability. Not combinable or applicable with other spa discounts or promotions.
GOLF: Resort Credit applies towards green fees and shared carts. Additional services may be available at the golf course which may not be applicable towards this promotion. Resort Credit is not applicable for products at the ProShop. Resort Credit is applicable for golf rounds at the regular price. Golf rounds include green fee, twilight fee and junior fee and exclude all other fees. Resort Credit may not be used towards equipment rental, extra rider fees or other concepts. Subject to space and availability. Roundtrip transportation to the golf course is not included and not applicable with Resort Credit. Resort Credit may not be used for tournament play.
POSH BEAUTY SALON: Resort Credit applies exclusively for elemental services. Resort Credit is not applicable for services with special promotion or discounts. Resort Credit is not applicable for Signature services displayed on the Trendy Catalog.
TERMS & CONDITIONS:
Subject to Change. Restrictions may apply. Applies to new and existing reservations staying a minimum of 1 night. Resort Credit applies for all nights of the reservation as long as the check in is within the promotion travel window. Resort Credit is nontransferable, non-cumulative and cannot be accrued for future stays. Certain restrictions apply. The information on this flyer is subject to change without prior notice. A 35% service fee applies for all services or activities. All prices are in USD and are subject to change without prior notice. Activities vary by property and are subject to change without notice. Applies to transient, social groups and wedding groups. For categories with more than one bedroom or connecting rooms, resort credit will apply per room. Resort Credit applies to mentioned activities only.
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
Security on beach
Beach chairs
Palapas/sun shelters
Suitable for swimming
Public beach
Parking
Parking
24-hour valet parking service
Business services
Business centre ($)
Photocopier ($)
Audio/Visual equipment ($)
Child facilities
Kids Club Ages: 4 - 12 Hours of operation: 07:00 - 21:00
Child Care ($)
Group, meeting and conference facilities
Conference facilities ($)
Golf
18 hole golf course ($) Nearby
Club Rental ($) Nearby
Health and safety
24-hour security
Doctor on call 24-hours ($)
Medical service ($)
Hotel lobby
Concierge desk
24-hour front desk
ATM Machine
Porter/Bellhop
Wake-up service
Car Rental ($)
Tour desk ($)
Taxi's available 24-hours ($)
Multi-lingual staff
Shops and services
Gift shop ($)
Jewelry shop ($)
Laundry and Dry Cleaning services ($)
Sports activities
Beach volleyball court
Ping pong
Soccer on the beach
1 Basketball Court
Table games
Billiard (pool table)
Pool basketball
Pool volleyball
1 Tennis courts (lit)
Reservation required
Wellness
Air-conditioned
Locker rooms
Aerobics
Spa
Sauna ($)
Steam room ($)
Beauty Salon ($)
Couples treatments ($)
Massage therapy ($)
Spa Services ($)
Swimming pools
2 Outdoor pool(s)
3 Jacuzzi
Thomas & Friends and Bob the Builder themed Splash Park with shooting water fountains
Separate kid's pool with water slide
Kid's section in main pool
Location
Address (please include Apt/Suite number): Blvd Kiulkulcan Km 11.5,Cancun, Qroo,77710,Mexico
Area: Hotel Zone
Nearest towns: Cancun
Airport name: Cancun International Airport
Airport transfer time: 20 minutes
* Please note that transfer times may vary and are subject to change.
Hotel policies
Check-in time: 03:00 PM Check-out time: 12:00 PM
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
