Iberostar Quetzal is set along the sandy beaches and clear waters of the Yucatan Peninsula in Riviera Maya. Surrounded by a lush jungle combining traditional Mayan architecture with luxurious amenities, this resort is ideal for all ages. Guests can unwind on-site with four pools, tennis courts, billiards and scheduled activities or take a five-minute ride to the centre of Playa del Carmen to explore the local shops, restaurants and lively bars. Boasting four restaurants and five bars on-site, the choice of cuisine ranges from an international buffet to the resort’s ice cream stand. The spacious accommodations offer jungle or ocean views.
Meal plans
All Inclusive
• Unlimited meals, snacks, premium domestic beverages
• Limitless Entertainment throughout the day
• Evening Entertainment
• Non-motorized water sports
Iberostar Quetzal guests are granted full access from 9AM to 6PM to the following hotels:
• Iberostar Waves Tucan
• Iberostar Waves Cozumel
• Iberostar Waves Paraiso Del Mar
• Iberostar Waves Paraiso Beach
Important: Reservations are required for all a la carte restaurants, subject to availability. Transportation between hotels is not included. Day/Night passes & additional privileges to other Iberostar Hotels are available at an extra charge. Day/night pass prices are subject to change without notice.
Staying at one of our beachfront resorts can be even more comfortable and fun for babies.
We provide items for daily use that will make traveling with the little ones easier, leaving space in the suitcase for memories and unforgettable moments!
Items include:
• Microwave oven
• Baby bath tubs
• Baby bottle sterilizer
• Changing mats - mats with terry cloth
• Bottle washing set
• Highchairs
• Baby lights lamp
• Bath play set
• Socket protector
• Children's step stool
• Children's toilet reducer seat
*Inclusions may vary per hotel
Note: Baby items are at no additional cost and are always subject to availability. Availability varies according to destinations and hotels. Not applicable to Iberostar Grand hotels.
In order to request the above baby perks, please contact Iberostar Customer Service: [email protected].
Receive up to $500 in resort credits depending on the length of stay at a specific resort. Resort credits may not be redeemed for cash. Resort credits are non-transferrable and must be used during the length of stay. We reserve the right to withdraw offers at any time without notice. Blackout dates, additional restrictions, or exclusions may apply. The hotel can change conditions. Resort Credits are not valid for groups.
Iberostar Playa Paraiso Golf Club & Iberostar Cancun Golf Club
(November 1, 2023 - October 31, 2024)
All Golf Rates include:
- Green Fee
- Transfer to the golf course**
- Shared golf cart
- Use of practice area prior to tee time
- Drinks and snacks
All golf is booked and paid for locally (restrictions apply, subject to change)
RESERVATIONS AND PAYMENTS (Contacts)
Iberostar Playa Paraiso Golf Club - [email protected] / TEL: 984 877 2847 Ext 8594
Iberostar Cancun Golf Club - [email protected] / TEL: 998 881 8016
CANCELLATION POLICY
- Cancellations of individual rounds can be made without penalty up to 24 hours before game day
- Package rounds are non-refundable and unused rounds will no be refunded
- Packaged rounds cannot be shared or traded with other players
**Iberostar Paraiso Golf Club includes transfers to all hotels within the Playa Paraiso / Iberostar Cancun
Golf Club Complex, includes transfers to Iberostar Selection Cancun and Coral Level
For more information visit https://www.iberostar.com/en-ca/golf-courses-iberostar/
Offering a collection of cutting-edge concepts that drive one-of-a-kind experiences.
As part of the reimaged weddings program, guests can explore:
• Ever Green Weddings: Proving green weddings can still be glam and why Iberostar is the leader in responsible events!
• Weddings Unpackaged: Peeling back the packages to ask you what you want instead of telling you what they have. Iberostar offers 12 unique inspirations featured in their Lookbook, designed to showcase just how incredible your wedding can look and inspire you beyond your wildest dreams to create your special event!
• Wedding Week: Experience a week full of bonding, adventure, and unforgettable memories. We will do all the heavy lifting, all you have to do is enjoy. Simply put, it’s putting more time, love, and laughter into your happily ever after!
Couples can also take advantage of the Iberostar romance experience with the Proposal Collection, including engagements in beautiful settings such as at the beach, in a luxurious suite, or the spa, among others, with a la carte options also available.
And finally, the Honeymoon Collection. The collection includes five interest-based options that appeal to foodies, thrill-seekers, those who just want to be pampered, and everything in between. Curated to give you the ultimate experience, their premiere package is the Starmoon, one that incorporates a little bit of everything, for the ones who want to have it all.
~ Lookbook of Inspirations
At Iberostar, we firmly believe in hand-crafted customization over package options, by asking you what you want instead of telling you what we have. However, we realize that sometimes you see something spectacular that you simply must have, exactly as it is.
If one of our 12 inspirations as shown in our 2023/2024 Lookbook, speaks to you, there's really no reason to recreate the wheel. We've done it before, and we're thrilled to do it again, and can price as shown.
Inspirations are completed with the following items:
Ceremony
• Personalized service from an onsite Romance Event Planner
• Location for the ceremony including Setup of wedding venue
Choice of 3 complementary services to choose from the below:
• Officiant for Symbolic Ceremony
• Recorded music and microphone provided for the ceremony
• Sparkling wine served after the ceremony
• Classic white frosted wedding cake
• Dinner reservation in one of the a la carte restaurant for 12 guests (when not having a private reception)
Personal Flowers for the wedding couple matching inspiration
Reception
- Location for 3 hours with inspiration décor set up
- Plated 3 course menu or buffet style menu (3 stations)
- National open bar included for 3 hours
Added values:
• Upgrade to the next category of room for the couple (subject to availability, Presidential Suite is excluded from upgrades)
• Complimentary Late check out for couple (subject to availability)
• 10% discount on spa services for wedding guests (boutique purchases excluded)
• Welcome and InStay amenities for the wedding couple
Services available with extra charge:
• Wedding Cake upgrade: Cake decor and table matching inspiration
• Sweetheart table for the wedding couple matching inspiration
• Spa & Salon
• Wedding passes for off property guests
• Entertainment including DJ and live music
• Other private events such as cocktail hours, bonfires, etc
• Photography and Videography
• Additional floral and decor upgrades
Terms & Conditions
The following fees will apply for legal/civil ceremonies:
• Mexico- blood test ($220), translation of ceremony and marriage certificate ($180), Authentication, legalization and shipping ($150). Legal Ceremony on Sunday fee ($100). Additional fees may apply for Catholic ceremonies.
The prices of the paperwork requested might change without previous notice. Some countries may require additional paperwork to validate a marriage in the country of residence. It is the responsibility of the wedding couple to arrange for additional paperwork. Please check with your local authorities regarding those requirements prior to your travels. Additional fees may apply for Catholic or non-denominational ceremonies held on a weekend, based on destination.
Additional info/Disclaimer:
• Wedding couples are included in the number of people covered. Iberostar requires that the wedding couple and 80% of the wedding guests stay a minimum of 3 nights at the hotel where the wedding takes place.
• Services available in all markets, unless otherwise noted.
• Other offerings may be available.
• All prices are in US dollars (USD). Prices are valid for weddings taking place through 31/OCT/2024. Blackout dates may apply. Prices subject to change without notice.
• Non-refundable $250 deposit required to lock date for wedding (payment via credit card or wire transfer).
• Restaurant in a semi-private area.
• No substitutions will be allowed. No discounts apply for smaller groups
• External vendor charges as well as penalty fees may apply when not using resort approved suppliers.
•Images shown are for inspiration purposes and are not intended to reflect the exact final product should you choose to recreate something similar. Flower and décor choices vary by destination and seasonality.
• Please check with the resort’s wedding sales executive regarding available options.
• Contact our Destination Romance Team for full details.
• Additional transportation fees might apply for remote locations.
Social Media and Consumer site:
www.iberostar.com/weddings
INSTAGRAM: @iberostarweddings
FACEBOOK: Iberostar Weddings
• Bottle of Sparkling wine
• Special Iberostar gift
• Romantic dinner in a specialty restaurant
Restrictions: Marriage certificate copy will be required upon check in. Package valid within 6 months of marriage certificate date. Subject to change
Hotel policies
Check-in time: 03:00 PM Check-out time: 12:00 PM
Spring Break Policy:
Iberostar Hotels and Resorts is a family-oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
• The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
• In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Student/Youth Groups Policy:
In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
• All student/youth groups must be preapproved and will be reviewed on a case-by-case basis
• Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay
• In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
