Set on a beautiful stretch of beach near Puerto Morelos, Dreams Sapphire Resort and Spa is a AAA Four Diamond award-winning resort ideal for couples, friends and families. Guests of all ages will find spacious suites with Caribbean-inspired décor, international gourmet cuisine, unlimited top-shelf spirits, three swimming pools and a water park with three slides. The resort has numerous activities available, between catamaran rides, yoga classes, kayaking, aqua aerobics, beach soccer, ping pong, tennis and live shows, while kids can visit the Explorer’s Club for supervised care and activities. Featuring a seasonal release program, guests staying at Dreams Sapphire Resort and Spa have the chance to watch baby turtles take their first steps.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, unlimited international and domestic top-shelf spirits, house wine with meals)
• 24-hour room service
• Non-motorized water sports
• Daily activities
• Nightly entertainment
Property amenities
488 Rooms
3 Pool(s)
10 Restaurant(s)
7 Bar(s)
Accommodations
All room categories include
1/3
Deluxe Junior Suite Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Deluxe Junior Suite King
Maximum occupancy: 3
Maximum number of adults: 2
1/3
Deluxe Junior Suite Tropical View King
Maximum occupancy: 3
Maximum number of adults: 2
1/3
Deluxe Junior Suite Tropical View Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Preferred Club Junior Suite Tropical View King
Maximum occupancy: 3
Maximum number of adults: 2
1/3
Preferred Club Junior Suite Tropical View Double
Maximum occupancy: 4
Maximum number of adults: 3
1/2
Preferred Club Junior Suite Ocean Front Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Preferred Club Junior Suite Ocean Front King
Maximum occupancy: 3
Maximum number of adults: 2
1/3
Preferred Club Junior Suite Beach Front Swim Out King
Maximum occupancy: 3
Maximum number of adults: 2
1/3
Preferred Club Junior Suite Beach Front Swim Out Double
Maximum occupancy: 4
Maximum number of adults: 3
1/4
Family Junior Suite Tropical View
Maximum occupancy: 6
Maximum number of adults: 4
1/4
Preferred Club Family Junior Suite Tropical View
Maximum occupancy: 6
Maximum number of adults: 4
1/4
Preferred Club Master Suite Ocean Front King
Maximum occupancy: 3
Maximum number of adults: 2
1/4
Preferred Club Master Suite Beach Front Swim Out King
Maximum occupancy: 3
Maximum number of adults: 2
Preferred Club Governor Suite
Maximum occupancy: 3
Maximum number of adults: 2
1/3
Preferred Club Indigo Junior Swim Out Oceanfront King
Maximum occupancy: 3
Maximum number of adults: 2
1/3
Preferred Club Indigo Junior Swim Out Oceanfront Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Preferred Club Indigo Master Suite Oceanfront King
Maximum occupancy: 4
Maximum number of adults: 3
1/2
Preferred Club Indigo Junior Suite Oceanfront King
Maximum occupancy: 3
Maximum number of adults: 2
1/2
Preferred Club Indigo Junior Suite Oceanfront Double
Maximum occupancy: 4
Maximum number of adults: 3
1/3
Preferred Club Indigo Master Suite Oceanfront Swimout King
Maximum occupancy: 4
Maximum number of adults: 3
1/6
Preferred Club Indigo Two Story Villa
Maximum occupancy: 8
Maximum number of adults: 6
Deluxe Junior Suite Tropical View King No Single Supplement
Maximum occupancy: 1
Maximum number of adults: 1
Dining and entertainment
Restaurant(s)
Bordeaux
Style: À la carteLocation: On SiteCuisine: French
Dinner hours: 18:00-23:00
Notes:
Resort Formal
Adults Only
Himitsu
Style: À la carteLocation: On SiteCuisine: Asian, Teppanyaki
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Bluewater Grill
Style: À la carteLocation: On Site, OceanviewCuisine: Seafood
Lunch hours: 12:30-17:00
Dinner hours: 18:30-23:00
Notes:
Casual Elegance
Portofino
Style: À la carteCuisine: Italian
Breakfast hours: 07:00-10:00
Dinner hours: 18:30-23:00
Notes:
Casual Elegance
Breakfast service is exclusive for Preferred Club guests
El Patio
Style: À la carteLocation: On SiteCuisine: Mexican
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
World Cafe
Style: BuffetLocation: On SiteCuisine: International
Breakfast hours: 07:00-11:30
Lunch hours: 12:30-16:00
Dinner hours: 18:00-23:00
Notes:
Casual
Air-conditioning
Coco Café
Style: CaféLocation: On SiteCuisine: Coffee
Breakfast hours: 06:00
Dinner hours: Closes at 23:00
Notes:
Premium coffee and deli snacks served in a casual and relaxed atmosphere
Late night snacks: 23:00 - 06:00
Barefoot Grill
Style: GrillLocation: Poolside
Lunch hours: 11:00-16:00
Gohan
Style: Sushi BarLocation: Rooftop, Oceanview
Lunch hours: 11:30-17:00
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Preferred Club guests only
Adults Only
Seaside Grill
Style: Grill
Breakfast hours: 07:00-11:00
Lunch hours: 12:30-16:00
Dinner hours: 18:00-23:00
Notes:
Daytime: Casual. Dinner: Casual Elegance
Preferred Club guests only
Bar(s)
Rendezvous
Location: Lobby
Hours of operation: 12:00-00:00
Notes:
Cocktails
Lobby bar
Sugar Reef
Location: Pool
Hours of operation: 10:00-17:00
Notes:
Cocktails
Swim-up bar
The Reef
Location: Pool
Hours of operation: 09:00-17:00
Notes:
Preferred Club Only
Adults Only
Barracuda
Location: Beach
Hours of operation: 09:00-17:00
Notes:
Preferred Club beach bar
Preferred Club Only
Scores
Hours of operation: 14:00-01:00
Notes:
Beverage service available from 14:00 and full bar service is available from 15:00 to 01:00. At 21:00 Scores becomes an adults only bar (children are not permitted).
Large TVs
Revive
Hours of operation: 07:00-22:00
Notes:
Natural smoothies, juices, salads and healthy snacks.
When upgrading to the Preferred Club receive:
• Personalized check-in and check-out with concierge service
• Preferred status and amenities
• Private, Preferred Club Lounge and adult only pool
• Pool concierge & bar service
• Pillow menu
• Complimentary computer access in Club Lounge
• Upgraded mini-bar
• Slippers and Bathrobes
• Upgraded bath amenities
• Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
• Access to Bluewater Grill restaurant for breakfast
Applicable to the following categories:
Preferred Club Junior Suite Tropical View King
Preferred Club Junior Suite Tropical View Double
Preferred Club Junior Suite Ocean Front King
Preferred Club Junior Suite Ocean Front Double
Preferred Club Junior Suite Beach Front Swim Out King
Preferred Club Junior Suite Beach Front Swim Out Double
Preferred Club Family Junior Suite Tropical View
Preferred Club Master Suite Ocean Front King
Preferred Club Master Suite Beach Front Swim Out King
Preferred Club Governor Suite
• Limitless access to gourmet à la carte dining options without reservations required
• Unlimited international and domestic top-shelf spirits
• Unlimited natural fruit juices and soft drinks
• 24-hour room and concierge services
• Pool and beach wait service
• Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
• Daily maid service
• Endless daytime activities and live nightly entertainment
• Theme parties, oceanfront bars and entertainment venues
• No wristbands required
• All taxes and gratuities
$200 in Resort Coupons per room, per stay. These are combinable unless otherwise indicated. Subject to Change. Restrictions may apply.
$200 resort coupons include four coupons worth $10 each, two coupons worth $20 each, and three coupons worth $40 each. Of these coupons, $100 can be used for spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down into one coupon worth $20 and two coupons worth $40. Romantic dining coupons are broken down into one coupon worth $20 and one coupon worth $40. Coupons for wine purchases are broken down into four $10 coupons. Resort coupons for spa treatments are not combinable or valid for spa products at the Spa Boutique or 25-minute massages and treatments. Only one coupon can be redeemed per spa treatment. Coupons for romantic dining are combinable up to $60 per romantic dining experience, but not valid for bottles of wine. Romantic dinners are subject to availability and must be scheduled with concierge in advance. $10 coupons for wine can be used at any of the restaurant on property. They are not combinable – only one $10 coupon can be applied toward one bottle of wine.
Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, gift shop purchases, boutique purchases, internet service (if applicable), marina services, dive shop, medical services, car rentals, travel agency services and other experiences. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year’s Gala dinners.
Resort coupons must be redeemed at the time of reservation or service. Resort coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not accumulative and cannot be combined with any other promotion or special offers including, but not limited to spa treatment discounts, unless otherwise indicated in the promotion. They are only valid during the original stay and cannot be deducted upon check out. Resort coupons are not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. They are not combinable with deal of the day rooms. This entire offer is based on availability and can be modified or closed out at any time.
* Please note that Resort Coupons are not combinable with Deal of the Day Rooms.
Package Inclusions:
• Package cost is $ USD per person, per stay. Blackout dates and restrictions may apply, subject to availability.
• Manicure and pedicure session for each girl (not to exceed three girls at one time).
• Access to wet areas of the spa, plus 10% off additional spa treatments (not including salon products or services).
• Sparkling wine and strawberries upon arrival.
• Daily yoga sessions, where available.
• Complimentary room service one morning offering Mimosas, fruit, and pastries.
• Complimentary group photo.
Terms & Conditions:
• Valid for new bookings or requests.
• This is a supplemental room purchase per person and is combinable with all other rates and promotions.
• Yoga sessions are for Mexico properties only and do not apply in the DR or Jamaica.
• Complimentary room service and group photo dates and times to be arranged upon arrival to the resort. (Group photo based on hotel availability)
Dreams Sapphire Resort & Spa offers discounted green fees at the Gran Coyote Riviera Maya Golf Course, El Camaleon Mayakoba Golf Course, El Tinto Cancun Country Club and Hard Rock Riviera Maya Golf Club
This package includes:
• Festive birthday door banner on birthday girl/guy’s door
• Birthday gift in the birthday girl/guy’s room
• Reserved spot on the beach with a cooler of beer
• In-room cocktails before dinner
• Multi-course birthday dinner for your group with balloons and a personalized birthday cake
• Reserved table with bottle service at resort nightclub
• Late night in-room or bar party—tapas, desserts and bottle of sparkling wine
• 25-minute massage for birthday girl/guy and access to hydrotherapy and relaxation areas
• Group photo shoot—one digital copy of the group’s selected photo for each person
* Selling prices start from $749.00 USD (2025) and $799.00 USD (2026)
* Prices include up to 10 guests
Terms & Conditions:
Pricing is based on double room occupancy and is only available to groups booking a minimum of two rooms for three nights each. Room service, dining arrangement, bottle service, group photo and reserved beach location dates and times are arranged upon arrival. Dinner is available to be reserved for one night of stay at a choice of restaurants for a maximum of 10 guests. Late night in-room party is available for reservation for one night only. The 25-minute massage can be arranged with the spa for the birthday guy/gal only. Additional terms and conditions will apply to package add-ons. Blackout dates and restrictions may apply. This entire offer is subject to availability and can be modified or closed out at any time. This offer is combinable with other promotions and is commissionable. Employees of tour operators and wholesalers do not qualify.
***Package bookable directly with the hotel reservations team.
• Bali bed reservations at the main pool from (09:00 to 17:00)
• Bottle of wine included (Anna de codorniue Rose, Ice, Brut)
• Pool concierge Service (09:00 to 16:00)
*Package bookable directly with the Hotel Concierge Team*
*Wine bottle brand may vary*
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
Security on beach
Towel services available
Movies on the beach
Beach chairs
White sand
Parking
Valet parking
Parking
Miscellaneous resort amenities/services
Wedding venue - New beachfront venue featuring a stunning ocean view
and an outdoor terrace for up to 120 people
Wedding chapel
Nightclub
Theatre
Business services
Business centre ($)
Computer rental ($)
Fax service ($)
Photocopier ($)
High speed Internet ($)
Laser printer ($)
Child facilities
Explorer’s Club Ages: 3 - 12 Hours of operation: 09:00 - 22:00
Note: At this fully supervised children's program, kids will enjoy the following activities:
• Arts & Crafts
• Playground
• Sandcastle contests
• Board games and video games
• Beepers for parental control
• Dinner for children at the buffet
• Splash Park
All Explorer’s Club staff members are certified by the Mexican Red Cross in CPR for children
Please confirm hours of operation with the concierge as they may vary by season
Child Care ($)
Group, meeting and conference facilities
Meeting rooms available ($)
Audio/Visual equipment ($)
Golf
Golf Courses ($) Nearby
Health and safety
Medical centre ($)
Security guard
Hotel lobby
Concierge desk
24-hour front desk
Porter/Bellhop
Bilingual staff
Currency exchange
ATM Machine (dispenses Mexican Pesos and USD)
Car Rental ($)
Shops and services
Gift shops ($)
Travel agency ($)
Laundry service ($)
Sports activities
Beach soccer
Ping pong
Beach volleyball
Euro-bungee
Kayaking ($)
Catamaran Non-motorized Catamaran
Aqua aerobics
Water polo
Snorkelling ($)
Scuba diving centre ($)
2 Outdoor tennis courts
Tennis Lessons ($)
Wellness
Air-conditioned
Free weights
Stationary bikes
Treadmills
Elliptical machines
Stair climbers
Yoga
Spa
Sauna ($)
Steam room ($)
Beauty Salon ($)
Massage therapy ($)
Hydrotherapy treatment ($)
Spa Services ($)
Swimming pools
Outdoor pool(s) Heated seasonally
Jacuzzi
Rooftop pool Heated seasonally
Water Park
Lounge chairs
Wading pool
Location
Address (please include Apt/Suite number): Super Manzana 11 manzana 9 Lote 10,Puerto Morelos Benito Juarez,Quintana Roo,Mexico
Area: Puerto Morelos
Nearest towns: Cancun
Airport name: Cancun International Airport
Airport transfer time: 25 minutes
* Please note that transfer times may vary and are subject to change.
This package is complimentary when booking at least 7 nights in a Preferred Club Junior Suite Beach Front Swim Out category or higher, or if 5 rooms in any category are booked for at least 3 nights.
This package includes:
• Symbolic Ceremony (Additional fees apply for the service of a judge/minister)
• Wedding organization and personal touch of on-site wedding coordinator
• Preparation and ironing of couple’s wedding day attire
• Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon request)
• Bouquet(s) and/or Boutonniere(s) for wedding couple
• Wedding cake and sparkling wine toast (for up to 10 guests)
• Special turn-down service the night of the wedding
• 15% off all spa treatments (spa boutique purchases not included)
• Newlywed Package
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
• Late check-out for the couple (based on availability and upon request)
• Free Anniversary Nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free or stay four paid nights over first anniversary date and receive one additional night free)
*If complementary requirements are not met, selling prices start from $1,249.00 USD (2025) and $1,349.00 USD (2026)
*Prices include up to 10 guests
*This package also applies for renewal of vows ceremony.
* Package bookable directly with the hotel group’s wedding reservations team.
Terms & conditions:
All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Honeymoon Package for both to be received complimentary and the free wedding package cannot be deducted when purchasing other packages. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Please note, restrictions apply when combining the complimentary wedding package with Groups Programs. See promotion terms and conditions for details. Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $250.
*Additional fees apply for the service of a judge or minister. These fees vary by resort and will be confirmed by the wedding coordinator.
Additional Wedding Packages Available:
**Packages bookable directly with the hotel group’s wedding reservations team.
Eternal Love
* Selling prices start from $4,349.00 USD (2025) and $4,599.00 USD (2026)
* Prices include up to 20 guests
Beyond Memorable
* Selling prices start from $10,399.00 USD (2025) and $10,949.00 USD (2026)
* Prices include up to 79 guests
Elope in Luxury
* Selling prices start from $1,399.00 USD (2025) and 1,499.00 USD (2026)
* Prices include up to 2 guests
Dulha & Dulhan
* Selling prices start from $9,099.00 USD (2025) and $9,599.00 USD (2026)
* Prices include up to 79 guests
This package is complimentary when booking the in the Preferred Club Junior Suite Beach Front Swim Out category or higher for a minimum of 7 nights.
This package includes:
• Sparkling wine, fresh fruit, and flowers in room upon arrival
• Breakfast in bed with mimosas one morning of stay, reservation with concierge required
• Couples Massage (25 minutes)
• Choice of couple’s spa treatment (options to be provided by the resort)
• Private dinner one evening (includes a bottle of domestic wine and silver menu for two)
• Romantic turndown service
• Private petit fours each evening at turn down service
• Free Anniversary Nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free or stay four paid nights over first anniversary date and receive one additional night free)
* If complementary requirements are not met, selling prices start from $1,399.00 USD (2025) and $1,499.00 USD (2026)
* Please request your honeymoon package at time of booking.
Terms & conditions:
Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with Wedding in Paradise Package for both to be received complimentary. To receive the package complimentary, couples must stay within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. Once wedding is confirmed, it cannot be canceled without incurring a penalty of $250.
This vow renewal package is complimentary when booking a minimum of 5 nights in the Preferred Club Junior Suite Beach Front Swim Out category or higher.
This package includes:
• Wedding organization and personal touch of on-site wedding coordinator
• Vow renewal ceremony
• Corsage(s) and/or boutonniere(s) for the wedding couple
• Sparkling wine toast for two
• Certificate of Renewed Vows
• Special dining arrangements for two the evening of the ceremony
• Anniversary Package
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Special turn down service
• Breakfast in bed with mimosas (reservations must be made in advance with concierge)
• 15% off all spa treatments (spa boutique purchases not included)
* If complementary requirements are not met, selling prices start from $649.00 USD (2025) and $699.00 USD (2026)
* Package bookable directly with the hotel group’s wedding reservations team.
* Please contact the wedding coordinator at the resort at least 30 days in advance to confirm date availability.
Terms & Conditions:
Subject to availability and double occupancy only. Prices and package subject to change without notice. This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional guests and optional services requested. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Once wedding is confirmed, it cannot be canceled without incurring a penalty of $250.
This complimentary newlywed & anniversary package includes:
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Special turn down service
• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
• 15% off all spa treatments (spa boutique purchases not included)
* Please request your newlywed or anniversary package at time of booking.
Terms & Conditions:
Please request a newlywed or anniversary package at time of booking. Couple will be required to present a copy of the wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.
Hotel policies
Check-in time: 03:00 PM Check-out time: 12:00 PM
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler herby acknowledges this policy
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Golf
Iberostar Playa Paraíso Golf Club
Address: Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México