Paradisus Cancun, a AAA Four Diamond Award winning resort, is set along Kukulcan Boulevard, a tourist destination known for its many shops, restaurants and all inclusive resorts. There are four lagoon-inspired pools on site, plus the YHI Spa with heated cabins and a healthy beverage bar, and a private nine-hole golf course. A variety of life-enriching activities are available as well, like sushi making workshops and wellness classes, and science experiments, arts and crafts and themed play sessions at The Kidsdom for younger guests. The grounds feature pyramid-style architecture inspired by Mayan culture, and house a variety of accommodations complete with views of the Nichupté Lagoon or Caribbean Sea. Upgrade to The Reserve room categories for an adults only experience with concierge service, private areas, upgraded amenities and more, or Nikté room categories for families offering access to kid-friendly facilities.
Meal plans
All Inclusive
• Restaurants offering a la carte and buffet service
• Bars serving domestic and selected premium beverages
• In-room mini-bar (stock on a daily basis with soft drinks, water and beer)
• Swim up bar with unlimited domestic and selected premium beverages
• Complimentary wi-fi internet access
• Kids Club for children 4 to 10 years old and baby club for children 1 to 3 years old
• Life enriching activities
• Daylight use of tennis court
• Non -motorized water sports
• Complimentary access to YHI Moves
• Live entertainment every night
Property amenities
658 Rooms
4 Pool(s)
10 Restaurant(s)
7 Bar(s)
Accommodations
All room categories include
24-Hour Room Service
50-inch flat-screen TV with cable channels
Air-conditioning
Coffee/tea maker
In-Room Safe
Iron and Ironing Board
Lounge Area
Marble Floors
Mini-bar
Private Balcony or Terrace
Rain shower
Sofa
1/2
Junior Suite Oceanview
Maximum occupancy: 4
Maximum number of adults: 3
1/3
The Reserve Adults Only Junior Suite Ocean View
Maximum occupancy: 3
Maximum number of adults: 3
1/3
The Reserve Adults Only Master Suite Ocean View
Maximum occupancy: 3
Maximum number of adults: 3
Premium Two Bedroom Master Suite
Maximum occupancy: 4
Maximum number of adults: 3
1/3
The Reserve Adults Only Suite Ocean View
Maximum occupancy: 3
Maximum number of adults: 3
Junior Suite Sunset View
Maximum occupancy: 4
Maximum number of adults: 3
The Reserve Adults Only Junior Suite Sunset View
Maximum occupancy: 3
Maximum number of adults: 3
The Reserve Adults Only Suite Sunset View
Maximum occupancy: 3
Maximum number of adults: 3
The Reserve Adults Only Master Suite Sunset View
Maximum occupancy: 3
Maximum number of adults: 3
Junior Suite Grand Ocean View
Maximum occupancy: 4
Maximum number of adults: 3
Premium Junior Suite Sunset View
Maximum occupancy: 4
Maximum number of adults: 3
Premium Master Suite Sunset View
Maximum occupancy: 4
Maximum number of adults: 3
Premium Suite Sunset View
Maximum occupancy: 4
Maximum number of adults: 3
Family Concierge Junior Suite Ocean View
Maximum occupancy: 4
Maximum number of adults: 3
Family Concierge Master Suite Ocean View
Maximum occupancy: 4
Maximum number of adults: 3
Dining and entertainment
Restaurant(s)
Malva Food Bazaar
Style: BuffetLocation: On SiteCuisine: International
Breakfast hours: 06:30-11:00
Lunch hours: 12:30-16:00
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Lunch
Dinner
On the spot fresh squeezed fruit juice area
Cappella
Style: À la carteLocation: On SiteCuisine: Italian/American
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Offering wood oven pizzas and fresh pasta made on a Show Cooking Experience
Lemon Fish
Style: À la carteLocation: On SiteCuisine: Japanese, Nikkei
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Cielo
Style: À la carteLocation: On SiteCuisine: Mexican Contemporary
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Sal Steak Cave ($)
Style: À la carteLocation: On SiteCuisine: Steak
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Extra charge
Adults Only
Blue Agave
Location: On SiteCuisine: Mexican
Breakfast hours: 07:30-10:00
Lunch hours: 11:00-23:00
Dinner hours: 11:00-23:00
Notes:
Casual Elegance
Sante
Style: À la carteLocation: On SiteCuisine: Mediterranean
Breakfast hours: 07:00-11:00
Lunch hours: 12:00-16:00
Notes:
Adults only and Exclusively for The Reserve guests
Casual Elegance
Lunch
Dinner
Breakfast
Agua Marina
Style: À la carteLocation: On SiteCuisine: Fish, International
Lunch hours: 13:00-16:00
Dinner hours: 18:00-23:00
Notes:
Lunch: Fish Market / Dinner: International a la carte with sea ingredients
Casual Elegance
Breakfast exclusive for Family Concierge guests
Mascalzone
Style: Snack BarLocation: Poolside
Notes:
Hours: 12:00 - 17:00
Pizza and Calzone
Twe12levt
Style: Ice Cream Parlor
Notes:
Artisanal ice-cream | Hours: 12:00 - 17:00
Bar(s)
Ginger Bar & Lounge
Location: Lobby area, Ocean view
Hours of operation: 10:00-23:00
Notes:
Hours of operation: Juice Bar: Daily 10:00-14:00 / Cocktail Bar: Daily 11:00-23:00
Snacks
Cocktails
Fahrenheit
Location: Pool
Hours of operation: 10:00-18:00
Notes:
Swim-up bar
Blue Agave
Location: Lobby area
Hours of operation: 17:00-22:00
Notes:
Mexican specialty drinks including Mezcal, Raicilla, Bacanor, Margaritas and national Beers
Exclusive Benefits include:
• Discreet and effective assistance from a Destination Concierge throughout the stay
• International magazines in digital format
• Private Lounge, cocktails and snacks in the evening
• Exclusive Lounge Private check-in/out
• Water ritual at YHI SPA *
• Exclusive pool with a closer bar or swim-up bar
• Exclusive beach area *
• Premium drinks available *
• Destination concierge
• Nespresso coffee machine
• Superior minibar
• Exclusive restaurant *
• Turndown service
• Priority in the reservation of restaurants
• Bathrobes and sleepers
• Destination Inclusive
• One complimentary dinner (set menu) at Sal Steak Cave *
(Adults only *)
Applicable when booking a “Reserve” category only. Subject to change
Embark on a journey to the pinnacle of luxury with our Family Concierge, an exclusive enclave where personalized indulgences and elevated perks await.
Exclusive Benefits
• Destination concierge.
• Private Lounge with food presentations & premium drinks throughout the day
• Private Restaurant for breakfast
• Immersive experience to Sunset cruise in the Nichupté lagoon included
• International digital press
• Assistance with priority reservations for activities and restaurants
• Suites with luxury amenities
• Personalized night turndown services
• Kids facilities
• Complimentary dinner at SAL, à la carte restaurant, for adults only
• Access to YHI SPA water ritual
• Nespresso coffee machine
Applicable to Family Concierge categories:
• Family Concierge Junior Suite Ocean View
• Family Concierge Master Suite Ocean View
Receive USD$200 on Resort Coupons to be used on property for SPA Treatments, Premium Products F&B and Room Upgrade.
Booking Window: February 19 - OPEN
Travel Window: February 19 - December 22, 2024
Receive US$200 as RC per stay according to the following details:
ROOM UPGRADE = $50.00 (x1)
YHI SPA TREATMENT = $30.00 (x4)
F&B PREMIUM PRODUCTS = $15.00 (x2)
Terms & Conditions:
Resort Coupons apply for all room categories. Exclusive for new bookings only. Minimum length of stay is 3 (three) nights. This offer is not combinable with other promotions valid at the time of booking, nor same service/product. It cannot be applied to retail products. Resort Coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable. Resort Coupons cannot be exchanged for cash money. One coupon can be used per service and must be presented at the moment of service request. SPA Coupon applies for treatment with minimum of 50minutes. Last day to use RC will be December 22nd, 2024. All service should be required by reservation and is subject to availability. This offer is subject to availability. The Hotel reserves the right to discontinue this promo at any time.
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
Towel services available
Lounge chairs
Palapas
White sand
Miscellaneous resort amenities/services
Marina Nearby
Child facilities
Kidsdom Kids Club Ages: 1 - 10 Hours of operation: 10:00 - 13:00
Group, meeting and conference facilities
Bilingual staff
Secretarial services ($)
Event Space Over 30,000 sq. ft. of Multi-function and Flex Space
Outdoor event spaces Indoor and Outdoor Function Venues
Catering available ($) Food and Beverage service All Events
Golf
Golf ($) Nearby
Hotel lobby
Front desk
Taxi's available 24-hours ($)
Concierge desk
Shops and services
Shopping area ($)
Travel agency ($)
Boutique ($)
Jewelry shop ($)
Gift shop ($)
Sports activities
Kayaking Nearby
Windsurfing Nearby
Stand-Up Paddle boarding Nearby
Snorkelling Nearby
Tennis court (lit) ($)
Wellness
Fitness facilities Fitness Facilities (18+)
Cardiovascular machines
Treadmills
Strength training machines
Free weights Free and assisted weights
Personal training ($)
Yoga
Exercise bikes
Elliptical machines
Exercise bikes Indoor Cycle Room
Wellness Centre Wellness Classes
Spa
YHI Spa ($) YHI Spa
• Open daily from 8:30 to 19:00
• Children (12+) allowed if accompanied by an adult
• 11 treatment rooms (6 singles and 5 doubles)
• 2 outdoor massage beds
• Whirlpools, sauna, steam bath
• Massages, facial and body treatments
• Radiant scrubs and aromatherapy
• Wraps and masks
Beauty Salon ($)
Swimming pools
4 Outdoor pool(s)
Outdoor pool(s) Pool Hours: Winter: 7:00 to 18:00 and Summer: 07:00 to 19:00
Main pool(s) 2 Main Pools
Wading pool Children’s Wading Pool
Adult Pool(s) Adults Only Pool (Exclusively for The Reserve guests)
Location
Address (please include Apt/Suite number): Boulevard Kukulcan, km 16.5 Cancun Quintana Roo 77500 Mexico
Nearest towns: Downtown Cancun
Airport name: 15 minutes
* Please note that transfer times may vary and are subject to change.
Hotel policies
Check-in time: 15:00:00 Check-out time: 12:00:00
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Please be advised, the Paradisus Cancun will temporarily close for one year as they embark on an ambitious renovation project, beginning June 1, 2025.
