Paradisus Cancun, a AAA Four Diamond Award winning resort, is set along Kukulcan Boulevard, a tourist destination known for its many shops, restaurants and all inclusive resorts. There are four lagoon-inspired pools on site, plus the YHI Spa with heated cabins and a healthy beverage bar, and a private nine-hole golf course. A variety of life-enriching activities are available as well, like sushi making workshops and wellness classes, and science experiments, arts and crafts and themed play sessions at The Kidsdom for younger guests. The grounds feature pyramid-style architecture inspired by Mayan culture, and house a variety of accommodations complete with views of the Nichupté Lagoon or Caribbean Sea. Upgrade to The Reserve room categories for an adults only experience with concierge service, private areas, upgraded amenities and more, or Nikté room categories for families offering access to kid-friendly facilities.
Meal plans
All Inclusive
• Restaurants offering a la carte and buffet service
• Bars serving domestic and selected premium beverages
• In-room mini-bar (stock on a daily basis with soft drinks, water and beer)
• Swim up bar with unlimited domestic and selected premium beverages
• Complimentary wi-fi internet access
• Kids Club for children 4 to 10 years old and baby club for children 1 to 3 years old
• Life enriching activities
• Daylight use of tennis court
• Non -motorized water sports
• Complimentary access to YHI Moves
• Live entertainment every night
Property amenities
773 Rooms
4 Pool(s)
11 Restaurant(s)
8 Bar(s)
Accommodations
All room categories include
In-Room Safe
1/3
Junior Suite Oceanview
Maximum occupancy: 4
Maximum number of adults: 3
1/2
The Reserve Adults Only Junior Suite Ocean View
Maximum occupancy: 3
Maximum number of adults: 3
1/3
The Reserve Adults Only Master Suite Ocean View
Maximum occupancy: 3
Maximum number of adults: 3
1/3
The Reserve Adults Only Suite Ocean View
Maximum occupancy: 3
Maximum number of adults: 3
1/3
Junior Suite Sunset View
Maximum occupancy: 4
Maximum number of adults: 3
1/2
The Reserve Adults Only Junior Suite Sunset View
Maximum occupancy: 3
Maximum number of adults: 3
The Reserve Adults Only Suite Sunset View
Maximum occupancy: 3
Maximum number of adults: 3
The Reserve Adults Only Master Suite Sunset View
Maximum occupancy: 3
Maximum number of adults: 3
Junior Suite Grand Ocean View
Maximum occupancy: 4
Maximum number of adults: 3
Premium Junior Suite Sunset View
Maximum occupancy: 4
Maximum number of adults: 3
1/2
Family Concierge Junior Suite Ocean View
Maximum occupancy: 4
Maximum number of adults: 3
Family Concierge Suite Ocean View
Maximum occupancy: 4
Maximum number of adults: 3
Family Concierge Suite Sunset View
Maximum occupancy: 4
Maximum number of adults: 3
Family Concierge Two bedroom Sunset View
Maximum occupancy: 8
Maximum number of adults: 6
Family Concierge Two bedroom Ocean View
Maximum occupancy: 8
Maximum number of adults: 6
1/2
Family Concierge Junior Suite Sunset View
Maximum occupancy: 4
Maximum number of adults: 3
Dining and entertainment
Restaurant(s)
Cappella
Style: À la carteLocation: On SiteCuisine: Italian/American
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Offering wood oven pizzas and fresh pasta made on a Show Cooking Experience
Sal Steak Cave ($)
Style: À la carteLocation: On SiteCuisine: Steak
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Extra charge
Adults Only
Blue Agave
Location: On SiteCuisine: Mexican
Lunch hours: 11:00-18:00
Dinner hours: 19:00-23:00
Notes:
Casual
Santé
Style: À la carteLocation: On SiteCuisine: Mediterranean
Breakfast hours: 07:00-11:00
Lunch hours: 12:00-16:00
Dinner hours: 18:00-23:00
Notes:
Reserved for The Reserve guests, open for breakfast and lunch, and
open for a la carte dinner for adults only (reservation required).
Casual
Agua Marina
Style: À la carteLocation: On SiteCuisine: Seafood, Mexican
Dinner hours: 18:00-23:00
Notes:
Casual
Twe12levt
Style: Ice Cream Parlor
Notes:
Artisanal ice-cream | Hours: 12:00 - 17:00
Kao
Cuisine: Japanese
Dinner hours: 18:00-23:00
Notes:
Casual
Zesty
Cuisine: American, Bar and Grill
Dinner hours: 18:00-23:00
Notes:
Casual
Gastro Hall
Style: BuffetCuisine: International
Breakfast hours: 06:30-11:00
Lunch hours: 12:30-16:00
Dinner hours: 18:00-23:00
Notes:
Casual
Vibra
Cuisine: International
Breakfast hours: 7:00-11:00
Dinner hours: 18:00-23:00
Notes:
Exclusive Family concierge & Circle for Breakfast
À la carté for Dinner
The Shack
Location: Poolside
Lunch hours: 12:00-17:00
Notes:
Casual
Snacks
Bar(s)
Ginger Lobby Bar
Location: Lobby area, Ocean view
Hours of operation: 10:00-23:00
Notes:
Hours of operation: Healthy Bar: 10:00-14:00 / Bar Service : 11:00-20:00 / Adults Only 18+ Bar Service : 20:00-23:00
Snacks
Cocktails
Blue Agave
Location: Lobby area
Hours of operation: 17:00-22:00
Notes:
Mexican specialty drinks including Mezcal, Raicilla, Bacanor, Margaritas and national Beers
Kanna Beach Club
Location: Beachfront
Hours of operation: 10:00-19:00
Notes:
DJ and food: 12:00 - 18:00
Live DJ
Balinese bed ($)
À la carte menu available ($)
Mixology
Trendy beach club with eco cuisine
Sante Bar
Location: Lobby area
Hours of operation: 11:00-18:00
Notes:
Exclusively for The Reserve guests
Adults Only
Nespresso Coffee Corner
Hours of operation: 24 hours
Notes:
Coffee and Pastries
Café
Kao Bar
Hours of operation: 18:00-23:00
Pool Bar I
Hours of operation: 11:00-18:00
Pool Bar II
Notes:
Hours of operation: Healthy Bar: 10:00-12:00 / Bar Service : 11:00-18:00
Exclusive Benefits include:
• Discreet and effective assistance from a Destination Concierge throughout the stay
• International magazines in digital format
• Private Lounge, cocktails and snacks in the evening
• Exclusive Lounge Private check-in/out
• Water ritual at YHI SPA *
• Exclusive pool with a closer bar or swim-up bar
• Exclusive beach area *
• Premium drinks available *
• Destination concierge
• Nespresso coffee machine
• Superior minibar
• Exclusive restaurant *
• Turndown service
• Priority in the reservation of restaurants
• Bathrobes and sleepers
• Destination Inclusive
• One complimentary dinner (set menu) at Sal Steak Cave *
(Adults only *)
Applicable when booking a “Reserve” category only. Subject to change
Embark on a journey to the pinnacle of luxury with our Family Concierge, an exclusive enclave where personalized indulgences and elevated perks await.
Exclusive Benefits
• Destination concierge.
• Private Lounge with food presentations & premium drinks throughout the day
• Private Restaurant for breakfast
• Immersive experience to Sunset cruise in the Nichupté lagoon included
• International digital press
• Assistance with priority reservations for activities and restaurants
• Suites with luxury amenities
• Personalized night turndown services
• Kids facilities
• Complimentary dinner at SAL, à la carte restaurant, for adults only
• Access to YHI SPA water ritual
• Nespresso coffee machine
Applicable to Family Concierge categories:
• Family Concierge Junior Suite Ocean View
• Family Concierge Suite Ocean View
• Family Concierge Junior Suite Sunset View
• Family Concierge Suite Sunset View
• Family Concierge Two bedroom Sunset View
• Family Concierge Two bedroom Ocean View
Resort Coupons apply for all room categories. Exclusive for new bookings only. Minimum length of stay is 3 (three) nights. This offer is not combinable with other promotions valid at the time of booking, nor same service/product. It cannot be applied to retail products. Resort Coupons are valid per room (only during stay), non-cumulative, non-transferable and non-refundable. Resort Coupons cannot be exchanged for cash money. One coupon can be used per service and must be presented at the moment of service request.
SPA Coupon applies for treatment with minimum of 50minutes. Last day to use RC will be December 22nd, 2026. All service should be required by reservation and is subject to availability.
This offer is subject to availability. The Hotel reserves the right to discontinue this promo at any time.
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
Towel services available
Lounge chairs
Palapas
White sand
Miscellaneous resort amenities/services
Marina Nearby
Child facilities
Baby Club Ages: 1 - 4
Note: Minors must be accompanied by an adult at all times
Event Space Over 30,000 sq. ft. of Multi-function and Flex Space
Outdoor event spaces Indoor and Outdoor Function Venues
Catering available ($) Food and Beverage service All Events
Golf
Golf ($) Nearby
Hotel lobby
Front desk
Taxi's available 24-hours ($)
Concierge desk
Shops and services
Shopping area ($)
Travel agency ($)
Boutique ($)
Jewelry shop ($)
Gift shop ($)
Sports activities
Kayaking Nearby
Windsurfing Nearby
Stand-Up Paddle boarding Nearby
Snorkelling Nearby
Tennis court (lit) ($)
Wellness
Fitness facilities Fitness Facilities (18+)
Cardiovascular machines
Treadmills
Strength training machines
Free weights Free and assisted weights
Personal training ($)
Yoga
Exercise bikes
Elliptical machines
Exercise bikes Indoor Cycle Room
Wellness Centre Wellness Classes
Spa
YHI Spa ($) YHI Spa
• Open daily from 09:00 to 19:00
• Children (12+) allowed if accompanied by an adult
• 11 treatment rooms (6 singles and 5 doubles)
• 2 outdoor massage beds
• Whirlpools, sauna, steam bath
• Massages, facial and body treatments
• Radiant scrubs and aromatherapy
• Wraps and masks
Beauty Salon ($)
Swimming pools
4 Outdoor pool(s)
Outdoor pool(s) Pool Hours: Winter: 7:00 to 18:00 and Summer: 07:00 to 19:00
Main pool(s) 2 Main Pools
Wading pool Children’s Wading Pool
Adult Pool(s) Adults Only Pool (Exclusively for The Reserve guests)
Location
Address (please include Apt/Suite number): Boulevard Kukulcan, km 16.5 Cancun Quintana Roo 77500 Mexico
Nearest towns: Downtown Cancun
Airport name: 15 minutes
* Please note that transfer times may vary and are subject to change.
Hotel policies
Check-in time: 15:00:00 Check-out time: 12:00:00
Alerts
Effective February 1st 2026, the Environmental Tax currently ranges from approximately $2.00 US to $9.00 US dollars per person per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Please be advised the Paradisus Cancun in Mexico has changed hotel refurbishment dates. Hotel will now be reopening on April 15th 2026.
