Moon Palace The Grand Cancun, an ideal place for family-friendly getaways, can be found along the shores of Riviera Maya and only a short drive from the airport. The property has 1,316 spacious rooms complete with top-notch amenities like double whirlpool tubs, a liquor dispenser with premium spirits, a stocked mini-bar and more. Guests can enjoy a variety of international cuisine at the ten on-site restaurants, including a circus-themed dining experience designed by and for children. For daily fun, this resort also offers a sprawling outdoor water park, nine pools including adults only pools, an indoor bowling alley and the world-class Awe Spa featuring a variety of treatments that will improve your physical, mental and spiritual wellbeing.
Meal plans
All Inclusive
• Unlimited meals, snacks and drinks
• Unlimited international and domestic top-shelf spirits beverages
• Non-motorized water sports
• Daily activities (animation) and nightly entertainment
• Kids club with supervised activities
• 24-hour room service
Property amenities
1304 Rooms
9 Pool(s)
18 Restaurant(s)
12 Bar(s)
Accommodations
All room categories include
1/6
Grand Deluxe Garden View
Maximum occupancy: 4
Maximum number of adults: 4
1/2
Grand Honeymoon Suite
Maximum occupancy: 2
Maximum number of adults: 2
1/4
Grand Swim up Suite
Maximum occupancy: 4
Maximum number of adults: 4
1/11
Grand Family Suite
Maximum occupancy: 6
Maximum number of adults: 6
1/5
Grand Presidential Suite
Maximum occupancy: 6
Maximum number of adults: 6
Grand Swim up Presidential Suite
Maximum occupancy: 6
Maximum number of adults: 6
Grand Aqua Presidential Suite
Maximum occupancy: 6
Maximum number of adults: 6
1/4
GRAND GOVERNOR SUITE
Maximum occupancy: 4
Maximum number of adults: 4
Dining and entertainment
Restaurant(s)
Grand Buffet
Style: BuffetLocation: Central lobbyCuisine: International
Breakfast hours: 06:30-12:30
Lunch hours: 12:30-23:00
Dinner hours: 18:00-23:00
Jade
Style: À la carteLocation: Central lobbyCuisine: Asian
Breakfast hours: 08:00-11:30
Dinner hours: 17:30-23:00
Notes:
Breakfast open only in high season
Reservations required
Optional dinner reservations available through the mobile app
Le Chateau ($)
Style: À la carteLocation: Central lobbyCuisine: French
Dinner hours: 18:00-23:00
Notes:
Resort Formal
Reservations required
Optional dinner reservations available through the mobile app
Tavola
Style: À la carteLocation: Central lobbyCuisine: Italian
Lunch hours: 12:00-17:00
Dinner hours: 18:00-23:00
Notes:
Optional dinner reservations available through the mobile app
Habibi
Style: BuffetLocation: Central lobbyCuisine: Lebanese and Middle Eastern
Breakfast hours: 07:00-11:00
Lunch hours: 12:30-16:00
Dinner hours: 18:00-23:00
JC Steakhouse
Style: À la carteLocation: Central lobbyCuisine: Steakhouse & Grill
Dinner hours: 17:00-23:00
Notes:
Optional dinner reservations available through the mobile app
Sweet and Coffee
Location: Central lobby
Notes:
24-hour snack service
Cusco
Style: À la carte / BuffetLocation: On Site
Breakfast hours: 07:00-11:30
Lunch hours: 12:30-16:30
Dinner hours: 18:00-23:00
Notes:
Buffet for breakfast and lunch
À la carte for dinner
Optional dinner reservations available through the mobile app
Caribeno
Style: À la carte / BuffetLocation: PoolsideCuisine: Caribbean
Breakfast hours: 07:00-11:30
Lunch hours: 12:30-16:30
Dinner hours: 18:00-23:00
Notes:
Buffet for breakfast and lunch
À la carte for dinner
Optional dinner reservations available through the mobile app
Los Tacos
Style: À la carteLocation: On Site
Lunch hours: 11:00
Dinner hours: Closes at 18:00
Notes:
Optional dinner reservations available through the mobile app
Snack Selva
Style: Snack BarLocation: On Site
Lunch hours: 11:00-17:00
Bar and Snacks Adults Pool
Style: Snack BarLocation: On Site
Lunch hours: 11:00-17:00
Circus
Dinner hours: 18:00-23:00
Notes:
Designed completely for kids with a children's menu and entertainment.
Casa Mia
Style: À la carteLocation: Central lobbyCuisine: Mexican
Dinner hours: 18:00-23:00
La Cantina
Style: À la carteLocation: Central lobbyCuisine: Mexican
Dinner hours: 18:00-23:00
The Grill
Style: À la carte / BuffetCuisine: International, Argentinean
Lunch hours: 11:00-16:00
Dinner hours: 18:00-23:00
Notes:
Located between buildings 89 & 93
Boulangerie
Style: Snack BarLocation: Opposite to Grand BallroomCuisine: Ice cream, Crepes, Sandwiches
• Kids (2-3 yrs.) Stay, Play and Eat FREE when sharing a room with 2 adults
• Kids (4-17 yrs.) pay special rates when sharing a room with 2 adults
Proof of age will be required upon check in. In the event that the ages of children are incorrect at time of travel, the difference in rates will be charged upon check in.
• Water Park has games, rides, attractions that are suitable for all ages
• The water park is located in Moon Palace The Grand Cancun section and is only included for guests staying at this resort
• Moon Palace Cancun guests will have to purchase a full day pass if they would like to use this facility
Guests staying at the The Grand at Moon Palace Cancun, will receive exchange privileges for full use of all the facilities at other Palace Resorts including Moon Palace Cancun, Moon Palace Nizuc, Sun Palace, Beach Palace, Cozumel Palace and Playacar Palace
Guests traveling with children, please note the children do not have access to the " Adult Only " properties.
** Note: Transportation between the properties is not included
** Subject to Change.
Booking Window: Now until June 20, 2025
Travel Window: Now until December 20, 2025
Minimum Nights Required: 4 nights
Promotion Code: SP500
Guests who book four nights or more will get $500 USD in Spa Credits
Terms and conditions:
• Promotion applicable to land and package bookings.
• Applicable to new reservations only. Cancellations and re-bookings will be denied.
• Promotion is subject to change or may be discontinued without prior notice.
• Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, Complimentary
• Compensatory stays or any other rate-reduced promotions in the market. Not redeemable for cash.
• This promotion is not transferrable to guests in other rooms.
• All previously sent close-outs and inventory changes still apply and remain in place.
• The last day of Check-Out must be Dec 21st, 2025.
• A 16% service fee applies to services paid with Spa Credit Credit
• Other terms and conditions may apply
This promotion may apply exclusively with the following promotions:
Combinable with all Palace resorts Discount and added value promotions, K&T Free etc.
Booking Window: until June 15th, 2025
Travel Window: until December 31, 2025
VOUCHER CODE: PLAYGOLF
STAY & PLAY GOLF PACKAGE INCLUDES:
• Rounds of Golf at Moon Palace Golf & Spa Club or Riviera Cancun Golf & Resorts for all guests sharing the room.
• Food and Beverage at Golf Course and Club House, before during and after the round.
• Transportation to Moon Palace Golf & Spa Club
*Transportation not included to Riviera Cancun Golf & Resorts
*Cart fee is not included.
Terms & Conditions:
*Cart Fee price is $90 USD per round, per person.
• Cart Fee is a mandatory fee applicable per person per round of Golf
• Promotion applicable to both Hotel & Package Bookings. Applicable to new reservations only
• No minimum stay required to apply package. Golf balls not included. Rental Clubs, shoe rental not included
• Transportation to Riviera Cancun Golf & Resorts not included. Replay and Junior fee at existing- public rate at the time of booking
• Teetimes "MUST" be reserved in advanced via email to: [email protected] no later than 3 weeks before check-in
• Not applicable to reservations checked in. Teetimes to be reserved in advanced, can’t redeem the promotion once onsite
• Not redeemable for cash if rounds of golf not unused. Information subject to change. This promotion is not transferrable to guests in other rooms. We reserve the right to discontinue this promotion at any time
• Not applicable to travel agent rate, tour operator rate, employee rate, FAM trips, site inspections, Complimentary, Compensatory stays or any other rate reduced promotions in the market. Minimum of night apply for Easter and Week52
Additional terms and conditions apply.
Facilities and services
Internet Services
24/7 Wi-Fi throughout the hotel
Beach
Beach towels
Lifeguard on duty
Beach chairs
Palapas/sun shelters
Restrooms on beach
Beach club
Suitable for swimming
Parking
Self Parking & Valet
Miscellaneous resort amenities/services
Complimentary resort shuttle Bus goes from lobby to lobby, spa and golf course
Note: Filled with amazing activities such as: Neon Mini Golf, a 3-floor Labyrinth, Arcade, Bumper Cars, Laser Maze, Time Freak, Interactive Sports, Sky Trail, Mirror Maze, and much more
The Playroom – Mezzanine (upper floor)
• This is open to children from 4 to 7 years old
• Our younger guests (under 4 years) are welcome under the supervision of a responsible adult guardian at all times
The Playroom – Ground Floor
• This is open to children from 8 to 17 years old
• Children under the age of 8 must be accompanied by an adult guardian at all times
The Dreamery Concept
Note: Includes exclusive and fun features for kids ages 4-12yrs such as a candy cart in the lobby, water fun like squirt gun and water balloon battles, cookie baking experience ($), fairytale spa day ($), characters and mascots around the resort, perform in talent nights, brand new Circus Restaurant with entertainment and a menu 100% for children.
Group, meeting and conference facilities
Meeting facilities ($)
Golf
Golf Academy ($) Nearby
Health and safety
Doctor on call 24-hours ($)
Hotel lobby
Front desk
Currency exchange
ATM Machine
Car Rental Desk ($)
Taxi service ($)
Shops and services
Gift shop ($)
Jewelry shop ($)
Palace Vacation Planners desk ($)
Laundry and Dry Cleaning services ($)
Sports activities
Basketball
Beach volleyball court
Horseshoes
Ping pong
Beach soccer
Spinning
Bicycles
Bocce ball
Table games
Giant outdoor chess
Outdoor tennis courts
Wellness
TRX suspension trainer
Yoga
Pilates
Air-conditioned
Tai Chi
Spa
Spa Boutique ($) 64 Spa suites are available.
Hydrotherapy ($)
Jacuzzi/Hot tub ($)
Sauna ($)
Steam room ($)
Lockers ($)
Showers ($)
Beauty Salon ($)
Couples treatments ($)
Spa Services ($)
Swimming pools
1 Adults-Only pool
8 Outdoor pool
1 Water Park
1 Kids Water adventure area
Location
Address (please include Apt/Suite number): Carretera Cancun-Chetumal Km. 340 Cancun Quintana Roo 77500 Mexico
Area: Quintana Roo
Nearest towns: Cancun
Airport name: Cancun International Airport
Airport transfer time: 10 minutes
* Please note that transfer times may vary and are subject to change.
Complimentary Wedding Package
• For up to 30 Guests
Complimentary Benefits for Your Stay:
• Personal Wedding Specialist (Planning & Onsite Coordinator)
• 20% off Spa services for the entire wedding group**
• Complimentary Honeymoon Package***
For the Ceremony:
• Outdoor location for wedding ceremony
• Minister to perform symbolic ceremony (if required)
• Complimentary wooden pergola & matching wooden ceremony table
• Witnesses (if required)
• 30 white avant-garde chairs
• Sparkling wine during the ceremony
• Basic audio system
For the Reception:
• Semi-private dinner reservation in a restaurant for up to 30 guests with standard restaurant décor
Complimentary Honeymoon Package:
• Complimentary bottle of sparkling wine****
• Breakfast in Bed in the morning after the ceremony
• Romantic handcrafted petit fours
• Romantic gourmet dinner
Terms and Conditions:
Wedding Package is complimentary with a minimum number of 30 room nights combined.
* Package prices and inclusions are subject and may change at any time and without notice. Packages only applicable at Palace Resort and Moon Palace Resorts. An additional fee applies to all civil ceremonies for the services of a Justice of the Peace and for document filing. An additional setup fee applies for each package at Playacar Palace and Cozumel Palace. Ceremony pricing includes up to 30 guests. Modifications or additions to this package can be made subject tp availability and rates adjustment. Labor fees included.
** The Spa discount does not apply to beauty salon services.
*** Complimentary Honeymoon Package requires a minimum stay of 3 nights.
**** Sparkling wine brand and size subject to availability.
Other Terms and Condition may apply
Additional Wedding Packages Available:
Petite Package ( From $1,800 USD for up to 10 guests)
Classic Package ( From $3,300 USD for up to 30 guests)
Prestige Package ( From $12,000 USD for up to 50 guests)
Luxe Package (From $15,000 USD for up to 75 guests)
All components of the complimentary Honeymoon Package
• 50 minute Holistic Massage in couples spa suite
• Floral arrangement
• Guaranteed King bed
• Chocolate covered strawberries
• In room aromatherapy with fragrance menu
• Intimate candlelit rose petal bath in double whirlpool tub
• Excursion for two : varies by resort
Price: $650
Terms and Conditions: Honeymoon packages only apply to couples married within the last calendar year. Marriage certificate is required to show proof of marriage. Minimum stay of 3 nights applies. Additional terms and conditions may apply
Honeymooners (Honeymoon, vow renewal or anniversaries Package) staying at any Palace Resort will receive the below based on a minimum stay of 3 nights:
• Complimentary bottle of sparkling wine
• Specialty petit fours
• Honeymoon dinner at select restaurants
• Breakfast in bed (upon request)
• Guaranteed turn down service
• Honeymooner’s desk and late check out until 18:00 (Upon request and subject to availability).
** "Honeymooners" must be noted in the rooming list and present proof of marriage within the past year in order to receive amenities
Hotel policies
Check-in time: 03:00 PM Check-out time: 12:00 PM
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.
Golf
Moon Palace Spa & Golf Club
Address: Carretera Cancun-Chetumal Km. 36.5, Cancún, Q. Roo, CP. 77500
