Adults only Hyatt Zilara Riviera Maya is tucked away in the secluded mangroves of Riviera Maya, just under 10 kilometres from Playa del Carmen. The resort offers nearly 300 guest rooms and suites, with options from standard suites to swim-out suites and Ocean Front One Bedroom Master Suites with an ocean view. The Zen Spa is this resort’s crown jewel, with a variety of therapeutic treatments and provides a calm atmosphere with Maya-inspired architecture on display. On-site amenities include a pristine beach, social mixology lounge, sea-to-table cuisine at Lola Beach Club, wait service by the pool and more. For daily and nightly entertainment, guests can enjoy activities like the live DJ, beach volleyball, ping-pong tournaments and Mexican Bingo. The resort also boasts spacious indoor and outdoor event spaces along with dedicated event planning managers for those travelling for business.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• 24 hour room service
• Daily activities
• Non-motorized water sports
• Evening entertainment
Property amenities
291 Rooms
1 Pool(s)
6 Restaurant(s)
4 Bar(s)
Accommodations
All room categories include
24-hour in-suite private dining
Alarm Clock with Bluetooth
Bathrobes and Slippers
Evening turndown service
In-Room Safe
LCD Satellite TV
Mini-bar
Nespresso coffee machine
Rain shower
Toiletries
Wi-Fi
1/2
One King Bed Suite
Maximum occupancy: 2
Maximum number of adults: 2
1/3
Deal of the Day
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Two Double Beds Suite
Maximum occupancy: 4
Maximum number of adults: 4
Tropical View King Suite
Maximum occupancy: 2
Maximum number of adults: 2
Tropical View Double Suite
Maximum occupancy: 4
Maximum number of adults: 4
Tropical View Swim Out King Suite
Maximum occupancy: 2
Maximum number of adults: 2
Ocean View King Suite
Maximum occupancy: 2
Maximum number of adults: 2
Resort View Swim Out King Suite
Maximum occupancy: 2
Maximum number of adults: 2
One Bedroom Master Suite
Maximum occupancy: 4
Maximum number of adults: 4
Ocean View Terrace King Suite
Maximum occupancy: 2
Maximum number of adults: 2
Ocean Front King Suite
Maximum occupancy: 2
Maximum number of adults: 2
Ocean Front Double Suite
Maximum occupancy: 4
Maximum number of adults: 4
Ocean Front Swim Out King Suite
Maximum occupancy: 2
Maximum number of adults: 2
Ocean Front Private Pool King Suite
Maximum occupancy: 2
Maximum number of adults: 2
Ocean Front One Bedroom Master Suite
Maximum occupancy: 4
Maximum number of adults: 4
Presidential Suite
Maximum occupancy: 4
Maximum number of adults: 4
Suite King No Single Supplement
Maximum occupancy: 1
Maximum number of adults: 1
Dining and entertainment
Restaurant(s)
Capri Grille
Style: À la carteCuisine: Italian
Dinner hours: 18:00-23:00
Notes:
Dinner
Tempest
Style: À la carteCuisine: Asian, Teppanyaki, Sushi Bar
Dinner hours: 17:00-23:00
El Comedor
Style: BuffetCuisine: International
Breakfast hours: 07:00-11:30
Dinner hours: 18:30-22:30
Notes:
Breakfast
Dinner
Coffee Republic
Style: Café
Breakfast hours: 06:00-23:00
Notes:
Light Snacks and Gelato
Breakfast
Lunch
Dinner
Lola Beach
Style: À la carteLocation: BeachsideCuisine: Latin, Seafood
Lunch hours: 12:00-17:00
Dinner hours: 18:00-22:00
Notes:
DJ
Lola Beach Snack & Bar
Style: Snack BarLocation: Beach bar
Lunch hours: 11:00-18:00
Notes:
Wood-oven pizza bar
Flatbread
Bar(s)
Olas
Hours of operation: 10:00-18:00
Notes:
Tropical hand-blended drinks, crisp margaritas and cold beers are among the many refreshments offered from within the water (or right beside it) at this swim-up bar overlooking the sea.
Swim-up bar
Social
Hours of operation: 10:00-23:00
Notes:
This craft mixology lounge is at the heart of the resort. Far from a traditional lobby bar, this lobby lounge is the ideal hotspot to meet for happy hour or enjoy a pre- or post-dinner cocktail
Lobby bar
Legends Sports Bar
Hours of operation: 17:00-01:00
Notes:
Kick back among the legends and enjoy a live game on TV or play a round of darts at this traditional sports bar. Order a drink from the hefty drink menu and enjoy your favorite bar bites.
* Selling prices start from $749.00 USD (2025) and $799.00 USD (2026)
* Prices include up to 10 guests
This package includes:
• Festive birthday door banner on birthday girl/guy’s door
• Birthday gift in the birthday girl/guy’s room
• Reserved spot on the beach with a cooler of beer
• In-room cocktails before dinner
• Multi-course birthday dinner for your group with balloons and a personalized birthday cake
• Reserved table with bottle service at resort nightclub
• Late night in-room or bar party—tapas, desserts and bottle of sparkling wine
• 25-minute massage for birthday girl/guy and access to hydrotherapy and relaxation areas
• Group photo shoot—one digital copy of the group’s selected photo for each person
Terms & Conditions:
Pricing is based on double room occupancy and is only available to groups booking a minimum of two rooms for three nights each. Room service, dining arrangement, bottle service, group photo and reserved beach location dates and times are arranged upon arrival. Dinner is available to be reserved for one night of stay at a choice of restaurants for a maximum of 10 guests. Late night in-room party is available for reservation for one night only. The 25-minute massage can be arranged with the spa for the birthday guy/gal only. Additional terms and conditions will apply to package add-ons. Blackout dates and restrictions may apply. This entire offer is subject to availability and can be modified or closed out at any time. This offer is combinable with other promotions and is commissionable. Employees of tour operators and wholesalers do not qualify.
***Package bookable directly with the hotel reservations team.
Facilities and services
Beach
White Sand
Beach club
Miscellaneous resort amenities/services
Live DJ
Maya lessons
Macrame Workshop
Pottery
Wedding Gazebo
Romantic Dinners ($)
Group, meeting and conference facilities
Convention Centre
Health and safety
Medical service ($)
Hotel lobby
24-hour front desk
Concierge service
ATM Machine
Shops and services
Shops
Tour desk ($)
Laundry and Dry Cleaning services ($)
Sports activities
Beach volleyball
Corn hole
Zumba lessons
Ping-pong tournaments
Bocce ball
Dance lessons
Spanish lessons
Loteria (Mexican Bingo)
Water volleyball
Aqua-Gym
Paddleboarding
Kayaking
Windsurfing
Boogie board
Wellness
Fitness Facilities
Free weights
Stationary bikes
Stair climbers
Universal machines
Weights
Weight machines
Personal trainer available
Functional Training
Stretching
Fitness classes Fast and Fit
Water yoga
Yoga
Spa
Zen Spa ($)
Bridal Suite ($)
Beauty salon ($)
Sauna ($)
Steam room ($)
Lockers
Showers ($)
Cold plunge pool ($) Cold plunge
Jacuzzi ($)
Facials ($)
Location
Address (please include Apt/Suite number): Carr. Fed.Chetumal-Cancun 387 KM 299 Playa Del Carmen, Solidaridad Quintana Roo 77710 Mexico
Airport name: Cancun International Airport
* Please note that transfer times may vary and are subject to change.
This package is complimentary when booking at least 7 nights in a Suite Ocean Front category or higher, or if 5 rooms in any category are booked for at least 3 nights.
This package includes:
• Symbolic Ceremony (Additional fees apply for the service of a judge/minister)
• Wedding organization and personal touch of on-site wedding coordinator
• Preparation and ironing of couple’s wedding day attire
• Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon request)
• Bouquet(s) and/or Boutonniere(s) for wedding couple
• Wedding cake and sparkling wine toast (for up to 10 guests)
• Special turn-down service the night of the wedding
• 15% off all spa treatments (spa boutique purchases not included)
• Newlywed Package
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
• Late check-out for the couple (based on availability and upon request)
• Free Anniversary Nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free or stay four paid nights over first anniversary date and receive one additional night free)
*If complementary requirements are not met, selling prices start from $1,249.00 USD (2025) and $1,349.00 USD (2026)
*Prices include up to 10 guests
*This package also applies for renewal of vows ceremony.
* Package bookable directly with the hotel group’s wedding reservations team.
Terms & conditions:
All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Honeymoon Package for both to be received complimentary and the free wedding package cannot be deducted when purchasing other packages. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Please note, restrictions apply when combining the complimentary wedding package with Groups Programs. See promotion terms and conditions for details. Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $250.
*Additional fees apply for the service of a judge or minister. These fees vary by resort and will be confirmed by the wedding coordinator.
Additional Wedding Packages Available:
**Packages bookable directly with the hotel group’s wedding reservations team.
Eternal Love
* Selling prices start from $4,349.00 USD (2025) and $4,599.00 USD (2026)
* Prices include up to 20 guests
Beyond Memorable
* Selling prices start from $10,399.00 USD (2025) and $10,949.00 USD (2026)
* Prices include up to 79 guests
Elope in Luxury
* Selling prices start from $1,399.00 USD (2025) and 1,499.00 USD (2026)
* Prices include up to 2 guests
Dulha & Dulhan
* Selling prices start from $9,099.00 USD (2025) and $9,599.00 USD (2026)
* Prices include up to 79 guests
This package is complimentary when booking the in the Hyatt Zilara Riviera Maya: Suite Ocean Front category or higher for a minimum of 7 nights.
This package includes:
• Sparkling wine, fresh fruit, and flowers in room upon arrival
• Breakfast in bed with mimosas one morning of stay, reservation with concierge required
• Couples Massage (25 minutes)
• Choice of couple’s spa treatment (options to be provided by the resort)
• Private dinner one evening (includes a bottle of domestic wine and silver menu for two)
• Romantic turndown service
• Private petit fours each evening at turn down service
• Free Anniversary Nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free or stay four paid nights over first anniversary date and receive one additional night free)
* If complementary requirements are not met, selling prices start from $1,399.00 USD (2025) and $1,499.00 USD (2026)
* Please request your honeymoon package at time of booking.
Terms & conditions:
Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with Wedding in Paradise Package for both to be received complimentary. To receive the package complimentary, couples must stay within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. Once wedding is confirmed, it cannot be canceled without incurring a penalty of $250.
This vow renewal package is complimentary when booking a minimum of 5 nights in the Hyatt Zilara Riviera Maya: Suite Ocean Front category or higher.
This package includes:
• Wedding organization and personal touch of on-site wedding coordinator
• Vow renewal ceremony
• Corsage(s) and/or boutonniere(s) for the wedding couple
• Sparkling wine toast for two
• Certificate of Renewed Vows
• Special dining arrangements for two the evening of the ceremony
• Anniversary Package
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Special turn down service
• Breakfast in bed with mimosas (reservations must be made in advance with concierge)
• 15% off all spa treatments (spa boutique purchases not included)
* If complementary requirements are not met, selling prices start from $649.00 USD (2025) and $699.00 USD (2026)
* Package bookable directly with the hotel group’s wedding reservations team.
* Please contact the wedding coordinator at the resort at least 30 days in advance to confirm date availability.
Terms & Conditions:
Subject to availability and double occupancy only. Prices and package subject to change without notice. This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional guests and optional services requested. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Once wedding is confirmed, it cannot be canceled without incurring a penalty of $250.
This complimentary newlywed & anniversary package includes:
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Special turn down service
• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
• 15% off all spa treatments (spa boutique purchases not included)
* Please request your newlywed or anniversary package at time of booking.
Terms & Conditions:
Please request a newlywed or anniversary package at time of booking. Couple will be required to present a copy of the wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.
Hotel policies
Check-in time: 15:00:00 Check-out time: 12:00:00
Hotel does not accommodate any type of student groups, including but not limited to spring break groups. Any leisure or social group that is predominantly comprised of guests under the age of 25, must be of a family nature where at least one parent stays in the room with their children.
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change.