Hyatt Zilara Riviera Maya

5.0

Guests that booked prior to November 22 2025, and are now allocated in a Club Level category, will receive the following inclusions:
• Upgraded minibar
• Turn down service
• Premium in room dining menu
• Host Service*
* Applicable to Club Level Junior Suite Ocean Front, Club Level Junior Suite Ocean Front Swim Out, Club Level Junior Suite Ocean Front Private Pool, Club Level Master Suite Ocean Front and Club Level Presidential Suite categories only

Guests that book a Club Level category after November 22nd, will receive the following inclusions:
• Personalized Check-In & Check-Out
• Breakfast at Capri Grille
• Reserved Pool Area & Beach Area (first-come, first-served)
• Arrival & Departure Amenities (4-night minimum stay)
• Dining Reservations at all restaurants
• Upgraded Minibar (craft beer, glass-bottled water, artisanal snacks)
• Complimentary Shiatsu Chair Massage (25 minutes, 1 per guest, per stay)
• Premium In-Room Dining Menu
• Nightly Turndown Service
• Complimentary Pressing (2 garments per guest, per day)
• Pre-Arrival Concierge Contact (1 week before arrival)

Epic Birthday Bash

* Selling prices start from $749.00 USD (2025) and $799.00 USD (2026)
* Prices include up to 10 guests

This package includes:
• Festive birthday door banner on birthday girl/guy’s door
• Birthday gift in the birthday girl/guy’s room
• Reserved spot on the beach with a cooler of beer
• In-room cocktails before dinner
• Multi-course birthday dinner for your group with balloons and a personalized birthday cake
• Reserved table with bottle service at resort nightclub
• Late night in-room or bar party—tapas, desserts and bottle of sparkling wine
• 25-minute massage for birthday girl/guy and access to hydrotherapy and relaxation areas
• Group photo shoot—one digital copy of the group’s selected photo for each person

Terms & Conditions:
Pricing is based on double room occupancy and is only available to groups booking a minimum of two rooms for three nights each. Room service, dining arrangement, bottle service, group photo and reserved beach location dates and times are arranged upon arrival. Dinner is available to be reserved for one night of stay at a choice of restaurants for a maximum of 10 guests. Late night in-room party is available for reservation for one night only. The 25-minute massage can be arranged with the spa for the birthday guy/gal only. Additional terms and conditions will apply to package add-ons. Blackout dates and restrictions may apply. This entire offer is subject to availability and can be modified or closed out at any time. This offer is combinable with other promotions and is commissionable. Employees of tour operators and wholesalers do not qualify.

***Package bookable directly with the hotel reservations team.

This package is complimentary when booking at least 7 nights in a Suite Ocean Front category or higher, or if 5 rooms in any category are booked for at least 3 nights.

This package includes:
• Symbolic Ceremony (Additional fees apply for the service of a judge/minister)
• Wedding organization and personal touch of on-site wedding coordinator
• Preparation and ironing of couple’s wedding day attire
• Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon request)
• Bouquet(s) and/or Boutonniere(s) for wedding couple
• Wedding cake and sparkling wine toast (for up to 10 guests)
• Special turn-down service the night of the wedding
• 15% off all spa treatments (spa boutique purchases not included)
• Newlywed Package
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
• Late check-out for the couple (based on availability and upon request)

*If complementary requirements are not met, selling prices start from $1,249.00 USD (2025) and $1,349.00 USD (2026)
*Prices include up to 10 guests
*This package also applies for renewal of vows ceremony.
* Package bookable directly with the hotel group’s wedding reservations team.

Terms & conditions:
All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Honeymoon Package for both to be received complimentary and the free wedding package cannot be deducted when purchasing other packages. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Please note, restrictions apply when combining the complimentary wedding package with Groups Programs. See promotion terms and conditions for details. Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $250. *Additional fees apply for the service of a judge or minister. These fees vary by resort and will be confirmed by the wedding coordinator.

Additional Wedding Packages Available:
**Packages bookable directly with the hotel group’s wedding reservations team.

Eternal Love
* Selling prices start from $4,349.00 USD (2025) and $4,599.00 USD (2026)
* Prices include up to 20 guests

Beyond Memorable
* Selling prices start from $10,399.00 USD (2025) and $10,949.00 USD (2026)
* Prices include up to 79 guests

Elope in Luxury
* Selling prices start from $1,399.00 USD (2025) and 1,499.00 USD (2026)
* Prices include up to 2 guests

Dulha & Dulhan
* Selling prices start from $9,099.00 USD (2025) and $9,599.00 USD (2026)
* Prices include up to 79 guests

This package is complimentary when booking the in the Hyatt Zilara Riviera Maya: Suite Ocean Front category or higher for a minimum of 7 nights.

This package includes:
• Sparkling wine, fresh fruit, and flowers in room upon arrival
• Breakfast in bed with mimosas one morning of stay, reservation with concierge required
• Couples Massage (25 minutes)
• Choice of couple’s spa treatment (options to be provided by the resort)
• Private dinner one evening (includes a bottle of domestic wine and silver menu for two)
• Romantic turndown service
• Private petit fours each evening at turn down service

* If complementary requirements are not met, selling prices start from $1,399.00 USD (2025) and $1,499.00 USD (2026)
* Please request your honeymoon package at time of booking.

Terms & conditions:
Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Prices and package subject to change without notice. This package cannot be combined with Wedding in Paradise Package for both to be received complimentary. To receive the package complimentary, couples must stay within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price. Once wedding is confirmed, it cannot be canceled without incurring a penalty of $250.

This vow renewal package is complimentary when booking a minimum of 5 nights in the Hyatt Zilara Riviera Maya: Suite Ocean Front category or higher.

This package includes:
• Wedding organization and personal touch of on-site wedding coordinator
• Vow renewal ceremony
• Corsage(s) and/or boutonniere(s) for the wedding couple
• Sparkling wine toast for two
• Certificate of Renewed Vows
• Special dining arrangements for two the evening of the ceremony
• Anniversary Package
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Special turn down service
• Breakfast in bed with mimosas (reservations must be made in advance with concierge)
• 15% off all spa treatments (spa boutique purchases not included)

* If complementary requirements are not met, selling prices start from $649.00 USD (2025) and $699.00 USD (2026)
* Package bookable directly with the hotel group’s wedding reservations team.
* Please contact the wedding coordinator at the resort at least 30 days in advance to confirm date availability.

Terms & Conditions:
Subject to availability and double occupancy only. Prices and package subject to change without notice. This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional guests and optional services requested. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Once wedding is confirmed, it cannot be canceled without incurring a penalty of $250.

This complimentary newlywed & anniversary package includes:
• Welcome letter
• Fresh fruit
• Bottle of sparkling wine
• Special turn down service
• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
• 15% off all spa treatments (spa boutique purchases not included)

* Please request your newlywed or anniversary package at time of booking.

Terms & Conditions:
Please request a newlywed or anniversary package at time of booking. Couple will be required to present a copy of the wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.