Krystal Grand Nuevo Vallarta4.0
Riviera Nayarit, Mexico|
Very Good
3.8
|100+ Reviews
Beach
4.0/5
Superior
Room
4.2/5
Superior
Entertainment
3.5/5
Dining
4.3/5
Excellent
Pool
4.4/5
Excellent
Service
4.1/5
Superior
Based on 100+ Reviews
Beach
4.0/5 Superior
Room
4.2/5 Superior
Entertainment
3.5/5
Dining
4.3/5 Excellent
Pool
4.4/5 Excellent
Service
4.1/5 Superior
Hotel features
Property overview
Krystal Grand Nuevo Vallarta offers all inclusive getaways in Puerto Vallarta surrounded by views of Bahia Banderas and the Sierra Madre Mountains. In addition to modern rooms with décor inspired by nature, guests can enjoy the property’s three pools, variety of gourmet and specialty themed restaurants and 24-hour room service ($). Children and teens can participate in a variety of activities including movie nights, fish feedings, treasure hunts and more at Adventurer’s Friends and Kamp Krystal, while adults make use of the on-site gym, visit the Eternity Spa or participate in mixology lessons or yoga. In the evening, adults can visit the adults only rooftop or lobby bars for a nightcap. Guests have the option to upgrade to Altitude Club and enjoy additional perks like preferred room locations with premium views, access to a private lounge and a daily restocked mini-bar.
Meal plans
All Inclusive
• Welcome cocktail.
• Concierge Service from 7 am to 11 pm.
• Entertainment options; night themes and nightly activities such karaoke, casino, bingo.
• Musical entertainment and happenings.
• Daily activities for children and adults.
• Kids Club and Teens Club.
• Free WiFi in room and public areas.
• Specialty restaurants for dinner (reservations at Concierge is required).
• Domestic and international drinks in all Bars.
• House Wine selection.
• Take a Bite Deli offering coffee and pastries from the house.
• Snacks during the day, including appetizers at the beach and the swimming pool.
• Brand amenities in room.
• Daily stocked Minibar with bottled water, soft drinks, and beer.
• Daily stocked complimentary coffee machine service in room with regular, decaf and espresso cafe.
• 24 Hours Room Service at additional cost of $10.00 USD per the service.
• Fitness Center
• Breakfast Buffet with healthy corner (low fat and gluten free meals), Mexican corner and Kid’s corner.
• All taxes and gratuities.
• Concierge Service from 7 am to 11 pm.
• Entertainment options; night themes and nightly activities such karaoke, casino, bingo.
• Musical entertainment and happenings.
• Daily activities for children and adults.
• Kids Club and Teens Club.
• Free WiFi in room and public areas.
• Specialty restaurants for dinner (reservations at Concierge is required).
• Domestic and international drinks in all Bars.
• House Wine selection.
• Take a Bite Deli offering coffee and pastries from the house.
• Snacks during the day, including appetizers at the beach and the swimming pool.
• Brand amenities in room.
• Daily stocked Minibar with bottled water, soft drinks, and beer.
• Daily stocked complimentary coffee machine service in room with regular, decaf and espresso cafe.
• 24 Hours Room Service at additional cost of $10.00 USD per the service.
• Fitness Center
• Breakfast Buffet with healthy corner (low fat and gluten free meals), Mexican corner and Kid’s corner.
• All taxes and gratuities.
Property amenities
- 480 Rooms
- 4 Pool(s)
- 7 Restaurant(s)
- 3 Bar(s)
Accommodations
All room categories include
Super Saver Room
- Maximum occupancy: 4
- Maximum number of adults: 4
Deluxe Tropical View King
- Maximum occupancy: 3
- Maximum number of adults: 2
Deluxe Tropical View Double
- Maximum occupancy: 4
- Maximum number of adults: 4
Deluxe Tropical View Double Free Kids
- Maximum occupancy: 4
- Maximum number of adults: 3
Deluxe Ocean View King
- Maximum occupancy: 3
- Maximum number of adults: 2
Deluxe Ocean View Double
- Maximum occupancy: 4
- Maximum number of adults: 4
Junior Suite Pool View Double
- Maximum occupancy: 4
- Maximum number of adults: 4
Junior Suite Ocean View Double
- Maximum occupancy: 4
- Maximum number of adults: 4
Junior Suite Ocean Front King
- Maximum occupancy: 3
- Maximum number of adults: 2
ALTITUDE CLUB JUNIOR SUITE SWIM OUT KING
- Maximum occupancy: 3
- Maximum number of adults: 2
ALTITUDE CLUB JUNIOR SUITE SWIM OUT DOUBLE
- Maximum occupancy: 4
- Maximum number of adults: 4
ALTITUDE CLUB JUNIOR SUITE OCEANVIEW DOUBLE
- Maximum occupancy: 4
- Maximum number of adults: 4
HOTEL ROOM QUEEN BED
- Maximum occupancy: 2
- Maximum number of adults: 2
Dining and entertainment
Restaurant(s)
O Restaurant
Style: BuffetLocation: By the beachCuisine: InternationalBreakfast hours: 07:00-12:00
Lunch hours: 13:00-17:00
Dinner hours: 18:00-22:30
Notes:
- Casual
Hacienda El Mortero
Style: À la carteLocation: On SiteCuisine: MexicanDinner hours: 18:00-22:30
Notes:
- Casual Elegance
Ayami
Style: À la carteLocation: Near poolCuisine: Asian, TeppanyakiDinner hours: 18:00-22:30
Notes:
- Casual Elegance
The Grill
Style: À la carteLocation: Near poolCuisine: InternationalDinner hours: 18:00-22:30
Notes:
- Casual Elegance
Take a Bite
Location: Near poolCuisine: Deli, Coffee ShopNotes:
- Hours: 07:00-22:00
- Casual
- Snacks
Oasis Snack Bar
Style: Snack BarLocation: By the beachLunch hours: 12:00-18:00
Notes:
- Bar Service: Daily 11:00-19:00
- Casual
Surfos Snack Bar
Style: Snack BarLocation: By the poolLunch hours: 12:00-18:00
Notes:
- Bar Service: Daily 11:00-19:00
Bar(s)
Sky Lounge
Location: RooftopHours of operation: 18:00-01:00
Notes:
- Casual
- Adults Only
Lobby Bar
Location: Lobby areaHours of operation: 10:00-23:00
Notes:
- Casual
Time Out
Location: Lobby areaHours of operation: 17:00-01:00
Notes:
- Casual
- Adults Only
Extra features
Bonus features
Child Policy
• Kids (0-3 yrs.) Stay, Play and Eat FREE when sharing a room with 2 adults
• Kids (4-12 yrs.) pay special rates when sharing a room with 2 adults
• Kids (4-12 yrs.) pay special rates when sharing a room with 2 adults
Altitude Club Inclusions
All Altitude Club suites offer the following additional amenities and services:
• Distinctive bracelet
• Welcome cocktail
• 24-hour room service at no additional cost per the service
• Turndown Service
• Bathrobes and slippers
• Access to the Club Altitude Lounge with daily continental breakfast service available at the lounge, canapés or other option in the evening; with service from 9:00 am to 7:00 pm (service hours subject to change)
• Daily stocked Minibar with dry snacks, bottled water, soft drinks and beer
• Premium drinks at the Club Altitude Lounge
Applicable to the following room categories:
· Altitude Club Junior Suite Swim Out King
· Altitude Club Junior Suite Swim Out Double
· Altitude Club Junior Suite Ocean View Double
• Distinctive bracelet
• Welcome cocktail
• 24-hour room service at no additional cost per the service
• Turndown Service
• Bathrobes and slippers
• Access to the Club Altitude Lounge with daily continental breakfast service available at the lounge, canapés or other option in the evening; with service from 9:00 am to 7:00 pm (service hours subject to change)
• Daily stocked Minibar with dry snacks, bottled water, soft drinks and beer
• Premium drinks at the Club Altitude Lounge
Applicable to the following room categories:
· Altitude Club Junior Suite Swim Out King
· Altitude Club Junior Suite Swim Out Double
· Altitude Club Junior Suite Ocean View Double
Facilities and services
Internet Services
- 24/7 Wi-Fi throughout the hotel
Beach
- Sun loungers
Miscellaneous resort amenities/services
- Tequila Tasting
- Dance classes
- Room service ($)
Business services
- Meeting facility ($)
Child facilities
- Kamp Krystal
Ages: 4 - 9Note: Kids pool with a water slide - Adventure Friends
Ages: 10 - 17
Group, meeting and conference facilities
- Meeting facilities ($)
Shops and services
- Shop ($)
Sports activities
- Beach volleyball
- Biking tours
- Aqua aerobics
Spa
- Spa ($)
Swimming pools
- Outdoor pool(s)
- Lounge chairs Nearby
Location
Address (please include Apt/Suite number): Blvd. Costero 800, FRac. Flamingos, Bahia de Banderas Bucerias Nayarit 63732 Mexico
Area: Bay of Banderas
Airport name: Puerto Vallarta International Airport
* Please note that transfer times may vary and are subject to change.
Wedding and romance packages
Weddings
Krystal Wedding Package
This package is complimentary when booking a minimum of 7 nights (All Inclusive Package) in the required room category below or higher, or if 5 rooms are reserved for a minimum of 3 nights at any room category.
Krystal Grand Nuevo Vallarta: Altitude Club Junior Suite Ocean View
This package includes:
• Dedicated on-site wedding coordinator
• Symbolic Ceremony*
• Bouquet(s) and boutonniere(s) for wedding couple
• Preparation of the couple’s wedding day attire
• Ceremony basic set up
• Floral arrangement for the table of the Minister
• Aisle Runner
• Sound system with speaker and microphones
• Wedding cake for up to 10 guests
• Sparkling wine toast for up to 10 guests
• Romantic turndown service that evening, bottle of sparkling wine and chocolate-covered strawberries
• Late checkout for the couple (upon request and availability)
• 20% off spa treatments (boutique purchases not included)
Extra perks at Krystal Grand Nuevo Vallarta:
• Breakfast in bed morning after ceremony with Mimosas (previous reservation).
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $990 USD or complimentary
Additional Wedding Packages Available:
• Tropical Blessing Wedding Package
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $3,803 USD
• Eternal Love Wedding Package
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $4,216 USD
*Pricing is subject to change.
Please contact Romance Manager, Gabriela Becerra T+52 (322) 226 1076 Ext. 8205 / [email protected]
Krystal Grand Nuevo Vallarta: Altitude Club Junior Suite Ocean View
This package includes:
• Dedicated on-site wedding coordinator
• Symbolic Ceremony*
• Bouquet(s) and boutonniere(s) for wedding couple
• Preparation of the couple’s wedding day attire
• Ceremony basic set up
• Floral arrangement for the table of the Minister
• Aisle Runner
• Sound system with speaker and microphones
• Wedding cake for up to 10 guests
• Sparkling wine toast for up to 10 guests
• Romantic turndown service that evening, bottle of sparkling wine and chocolate-covered strawberries
• Late checkout for the couple (upon request and availability)
• 20% off spa treatments (boutique purchases not included)
Extra perks at Krystal Grand Nuevo Vallarta:
• Breakfast in bed morning after ceremony with Mimosas (previous reservation).
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $990 USD or complimentary
Additional Wedding Packages Available:
• Tropical Blessing Wedding Package
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $3,803 USD
• Eternal Love Wedding Package
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $4,216 USD
*Pricing is subject to change.
Please contact Romance Manager, Gabriela Becerra T+52 (322) 226 1076 Ext. 8205 / [email protected]
Honeymoon
Honeymoon Bonus
* Receive on arrival, in room, a bottle of domestic sparkling wine and strawberries with chocolate.
Restrictions: Honeymoon note must be in a booking and proof of marriage at check-in
Restrictions: Honeymoon note must be in a booking and proof of marriage at check-in
Krystal Honeymoon Package
This package is complimentary when booking the required room category below, or higher, for 7 nights or more.
Krystal Grand Nuevo Vallarta: Junior Suite Pool View
This romantic package includes:
• Complimentary Room Up-grade to the next room category (based on availability)*
• Fresh fruit upon arrival
• Bottle of sparkling wine upon arrival
• Special turndown service one evening during stay.
• Romantic breakfast in bed with mimosas (reservations must be made in advance with concierge)
• 15% discount on all spa treatments
Extra perks at Krystal Grand Nuevo Vallarta:
• Chocolate-covered strawberries
• Cake for two
(*) Up-grade from regular section to Altitude Section is not allowed.
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $235 USD or complimentary
Restrictions/exclusions: Subject to availability and double occupancy only. Prices and package are subject to change without notice. To receive the package complimentary.it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
Note: Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers.
Taxes and gratuities are included for all Romance packages.
Krystal Grand Nuevo Vallarta: Junior Suite Pool View
This romantic package includes:
• Complimentary Room Up-grade to the next room category (based on availability)*
• Fresh fruit upon arrival
• Bottle of sparkling wine upon arrival
• Special turndown service one evening during stay.
• Romantic breakfast in bed with mimosas (reservations must be made in advance with concierge)
• 15% discount on all spa treatments
Extra perks at Krystal Grand Nuevo Vallarta:
• Chocolate-covered strawberries
• Cake for two
(*) Up-grade from regular section to Altitude Section is not allowed.
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $235 USD or complimentary
Restrictions/exclusions: Subject to availability and double occupancy only. Prices and package are subject to change without notice. To receive the package complimentary.it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
Note: Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers.
Taxes and gratuities are included for all Romance packages.
Renewal of vows
Krystal Vow Renewal Package
This package is complimentary when booking the required room category below or higher for a minimum 5-night stay.
Krystal Grand Nuevo Vallarta: Altitude Club Junior Suite Ocean View
This romantic package includes:
• Service of a dedicated on-site wedding coordinator
• Renewal of Vows Ceremony
• Wedding gazebo with basic decoration
• Aisle runner
• Corsage(s) and/or boutonniere(s) for wedding couple
• Sparkling wine and cake for two
• Certificate of Renewed Vows
• Special dining arrangements for two the evening of the ceremony in one of the specialty restaurants
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $1,032 USD or complimentary
Terms & Conditions: Subject to availability and double occupancy only. Prices and package are subject to change without notice. This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional guests and optional services requested.
Taxes and gratuities are included for all Romance packages.
Krystal Grand Nuevo Vallarta: Altitude Club Junior Suite Ocean View
This romantic package includes:
• Service of a dedicated on-site wedding coordinator
• Renewal of Vows Ceremony
• Wedding gazebo with basic decoration
• Aisle runner
• Corsage(s) and/or boutonniere(s) for wedding couple
• Sparkling wine and cake for two
• Certificate of Renewed Vows
• Special dining arrangements for two the evening of the ceremony in one of the specialty restaurants
2025 - 2026 Selling Price:
Krystal Grand Nuevo Vallarta: $1,032 USD or complimentary
Terms & Conditions: Subject to availability and double occupancy only. Prices and package are subject to change without notice. This package is for two people and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional guests and optional services requested.
Taxes and gratuities are included for all Romance packages.
Other
Krystal Anniversary Package
This package is complimentary when booking the required room category below or higher for 7 nights or more.
Krystal Grand Nuevo Vallarta: Junior Suite Pool View
This romantic package includes:
• Complimentary Room Up-grade to the next room category* (based on availability)
• Fresh fruit upon arrival
• Bottle of sparkling wine upon arrival
• Special turndown service one evening during stay
• Romantic breakfast in bed with mimosas (reservations must be made in advance with concierge)
• 15% discount on all spa treatments
Extra perks at Krystal Grand Nuevo Vallarta:
• Chocolate-covered strawberries
• Cake for two
*Upgrade from regular section to Altitude Section is not allowed.
2025-2026 Selling Price:
Krystal Grand Nuevo Vallarta: $235 USD or complimentary
Restrictions/exclusions: Subject to availability and double occupancy only. Prices and package are subject to change without notice. To receive the package complimentary.it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
Note: Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers.
Taxes and gratuities are included for all Romance packages.
Krystal Grand Nuevo Vallarta: Junior Suite Pool View
This romantic package includes:
• Complimentary Room Up-grade to the next room category* (based on availability)
• Fresh fruit upon arrival
• Bottle of sparkling wine upon arrival
• Special turndown service one evening during stay
• Romantic breakfast in bed with mimosas (reservations must be made in advance with concierge)
• 15% discount on all spa treatments
Extra perks at Krystal Grand Nuevo Vallarta:
• Chocolate-covered strawberries
• Cake for two
*Upgrade from regular section to Altitude Section is not allowed.
2025-2026 Selling Price:
Krystal Grand Nuevo Vallarta: $235 USD or complimentary
Restrictions/exclusions: Subject to availability and double occupancy only. Prices and package are subject to change without notice. To receive the package complimentary.it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
Note: Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of wedding invitation or marriage certificate at time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offers.
Taxes and gratuities are included for all Romance packages.
Hotel policies
Check-in time: 15:00:00
Check-out time: 12:00:00
• Student Groups Policy
Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type and the Wholesaler herby acknowledges this policy.
Weddings Policy:
• Weddings will not be held on Sundays