AVA Resort Cancun
5.0

Cancun, Mexico

Hotel features

Property overview Meal plans Property amenities Accommodations Dining and entertainment Extra features Facilities and services Location Hotel policies Alerts

Property overview

Only a 15-minute drive from Cancun International Airport, the all-inclusive AVA Resort Cancun features 1,614 ocean-view rooms with comfortable, modern amenities. On site, guests can find six swimming pools, a water park, a 60,000-square-foot spa offering a range of beauty treatments ($) and an 11,000-square-foot, two-storey fitness centre with yoga, Pilates, pickleball and more. Guests can also enjoy AVA Bay, a 2.7-acre lagoon designed for non-motorized water sports. Younger travellers have access to the AVA Kids Club, complete with trampolines, indoor slides, a library, movie theatre and beauty salon. The Lounge caters to guests ages 13–17, with activities such as basketball, ping pong, pool and AR gaming. Dining options are varied, with a selection of Mediterranean, Italian and international cuisine.

Meal plans

All Inclusive

• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• Daily activities
• Evening entertainment

Property amenities

1614 Rooms
6 Pool(s)
16 Restaurant(s)
4 Bar(s)

Accommodations

1/3

Oceanfront King

Maximum occupancy: 3
Maximum number of adults: 2

1/4

Oceanfront Two Queen

Maximum occupancy: 4
Maximum number of adults: 4

1/2

Oceanfront Couples

Maximum occupancy: 2
Maximum number of adults: 2

Central Oceanfront

Maximum occupancy: 2
Maximum number of adults: 2

1/3

Oceanfront Friends and Family Suite

Maximum occupancy: 4
Maximum number of adults: 4

1/2

Friends and Family Sundeck Suite

Maximum occupancy: 4
Maximum number of adults: 4

Gala Oceanfront Suite One Bedroom

Maximum occupancy: 2
Maximum number of adults: 2

Penthouse Suite One Bedroom

Maximum occupancy: 2
Maximum number of adults: 2

Panoramic Suite Two Bedroom Two Kings

Maximum occupancy: 4
Maximum number of adults: 4

Penthouse Suite Two Bedroom

Maximum occupancy: 6
Maximum number of adults: 6

1/3

Gala Oceanfront Suite Two Bedroom

Maximum occupancy: 6
Maximum number of adults: 6

1/2

Oceanfront Central Suite

Maximum occupancy: 6
Maximum number of adults: 6

Panoramic Suite Three Bedroom

Maximum occupancy: 8
Maximum number of adults: 8

1/2

Panoramic Suite Two Bedroom

Maximum occupancy: 6
Maximum number of adults: 6

Panoramic Suite Four Bedroom

Maximum occupancy: 12
Maximum number of adults: 12

Dining and entertainment

Restaurant(s)

Bao

Style: À la carteCuisine: Asian

Notes:

Adults Only

Black Iron

Style: À la carteCuisine: Grill

Chez Moi

Style: À la carteCuisine: French

Notes:

Adults Only

Livo

Style: À la carteCuisine: Mediterranean

Veranda

Style: À la carteCuisine: Italian

Copal

Style: À la carteCuisine: Mexican

Notes:

Outdoor Taqueria

Kita

Style: À la carteLocation: North SideCuisine: Teppanyaki, Grill

Minami

Style: À la carteLocation: South SideCuisine: Teppanyaki, Grill

Food District

Style: BuffetCuisine: International

Notes:

Gastro Market

Plaza MX

Cuisine: Mexican

Notes:

Gastro Market

Aroma

Style: CaféCuisine: Bakery

Notes:

Two locations

Copal

Style: Snack Bar

Notes:

Tacos

The Pods

Style: Snack Bar

Notes:

located throughout AVA property

Konos

Cuisine: Ice cream

Notes:

Two locations

Bayside Cafe

Cuisine: Café

Notes:

next to AVA Bay

Dez Day Club

Style: Snack Bar

Notes:

Adults Only

Bar(s)

Dez

Notes:

Nightclub
Adults Only

Digit

Notes:

Digital Bar

CJ Cantina by Casa Jugadores

Notes:

Traditional Mexican Cantina
Adults Only

The Cocktail Bar

Extra features

Bonus features

Child Policy

• Kids (0-3 yrs.) Stay, Play and Eat FREE
• Kids (4-12 yrs.) and Teens (13-17 yrs.) pay special rates when sharing a room with 2 adults

Facilities and services

Miscellaneous resort amenities/services

Balinese beds ($)
Fully-appointed Signature Cabanas—with TVS, lounge chairs, sun beds around the pool ($)
The Boulevard with High-end boutiques, convenience stores and local souvenir shops

Child facilities

Sunny’s Waterpark
Note: Dedicated Kids Pool & Waterpark
AVA Kids
Ages: 4 - 12
Note: • Arts & crafts
• Games
• Trampolines
• Inside slides
• Library
• Movie theater
• Beauty salon
The Lounge
Ages: 13 - 17
Note: • Basketball
• Ping pong
• AR gaming
• Foosball
• Pool table
• Snack bar

Sports activities

Arcade ($)
Laser Tag Arena ($)
(Ages 8+)
Bowling alley ($)
Escape Room ($)
Non-motorized watersports

Wellness

Fitness Centre
- 11,000 square feet on two floors with Individual and group fitness, yoga, pilates and spin classes
- 5 pickleball courts

Spa

The Spa at AVA
($)
- 60,000 square feet of spa, beauty treatments, and wellness experiences
- 22 Double Cabins
- 29 Individual Cabins
- 3 Deluxe Suites
- 1 AVA Signature Suite
- Hydrotherapy
- Wellness treatments
- A spacious restoration lounge
- Beauty at AVA: treatments and styling services

Swimming pools

6 Pools
Pool
Aquatico Family Pool for All, with a swim-up bar
Pool
Dez Pool: Designed exclusively for adults
Pool
Dez Hydropool, exclusively for adults

Location

Address (please include Apt/Suite number): Lote 15-15, sección A, manzana 60, Boulevard Kukulkan, Zona Hotelera Cancun Quintana Roo 77500 Mexico

Airport name: Cancun International Airport

Airport transfer time: 10 minutes

* Please note that transfer times may vary and are subject to change.

Hotel policies

Check-in time: 15:00:00
Check-out time: 12:00:00

College Groups with or without chaperones are NOT allowed at any of our properties.

We will allow Student Groups of any ages that meet the below criteria:
• A parent or legal guardian over 30 years of age is required to stay in each room.
• Students must travel and share a room with a parent/legal guardian. (No exceptions)
• Proof of age required. All students will be required to provide their valid passports upon check-in.
• Alcohol will be served to students over 18 years of age and older only.
• Legal drinking age in Mexico and the Dominican Republic is 18. We might ask for an I.D. at any time. Under-age drinking and providing alcohol to minors is punished by law.
• Introducing alcohol to the premises or taking it out of the premises is not allowed.
• Personal sound devices of any kind (including Bluetooth speakers) may not be used in the rooms, building, or at the pool area; you will only be allowed to use them with headphones. Remember, there are other guests in the property that do not wish to be disturbed by loud music.
• A credit card will be required upon check-in as a guarantee in the event of damages to the property.
• Guests will be financially and legally responsible for all damages and disruptions caused in the property.
• The hotel can and will suspend any or all of its services to guests who, in the hotel’s opinion, display or enact improper conduct offensive and/or unacceptable and/or dangerous to others and/or themselves.

Alerts

Please be advised, the AVA Resort Cancun in Cancun, Mexico will undergo renovations to the Plaza MX facilities. Plaza MX will temporary close until approximately August 31st, 2026 to incorporate exciting new food stations and complete additional enhancements. During this time, the following alternative dining options will be available: • Copal Buffet: Open for breakfast from 8:00 a.m. to 12:00 p.m. • Veranda (A la Carte): Open for breakfast from 7:00 a.m. to 11:30 a.m. • Food District: Will continue to operate on its regular schedule for breakfast and lunch. To maximize guest comfort, AVA Resort Cancun has made a strategic decision to consolidate the upcoming maintenance schedule. They are fully committed to ensuring that the enhancements do not disrupt the luxury and relaxation for guests

AVA Resort Cancun5.0

Hotel features

Property overview

AVA Resort Cancun
5.0